No.102 Qiutao North Road (Section B), Shangcheng District, Hangzhou, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
661 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(661)
Positive reviews(621)
Reviews with photos/video(169)
Classy environment(93)
Friendly front desk staff(37)
Well designed(25)
Garden view(23)
Strange smell in room(17)
Nice bathtub(14)
Tasty food(14)
Has rooms for families(6)
Negative reviews(40)
Nadine10
Guestroom (Double Bed) (Bathtub)
Stayed in Nov 2024
Travel with friends
8 review
9.0/10
Great
Posted on Dec 29, 2024
Such a cute hotel. The art deco style has been beautifully done. The location is quite good. Close to the railway stations. The room was good. The bath amazing
Response from Property: Garden Hotel❤Quiet in the bustling city❤Free parking❤Near West Lake East Station Qianjiang New City❤Thank you for your love for Royal Garden Hotel! We all try to get closer to the light and make our hearts warm, just like we have been working hard to do every little detail, just hope that you will have a different warmth in your heart when you stay. Thank you for your choice, grateful for meeting, and looking forward to seeing you again.
Guest User
Huazhu Tranquil Double Bed Room
Stayed in Dec 2024
Solo travelers
5 review
8.0/10
Very Good
Posted on Jan 19, 2025
Convenient and comfortable for the purpose of my stay, although service was quite inconsistent. The room was serviced differently and to different levels of cleanliness depending on the cleaner - sometimes it was amazing, sometimes it was the bare minimum. I don't mind if they just restock water and leave everything else considering I was there for a week, but would have preferred to be asked if that was what I wanted instead of having it assumed. Breakfast selection is few but satisfactory. Room was nicely furnished and decorated, slight weat and tear here and there but no big issues. The heater is quite strong though and fixed from what I could tell so I'd recommend leaving it off and opening a small gap in the window instead to regulate the temperature in the room.
Response from Property: Dear guest, hello!
Thank you very much for taking the time to share your stay experience. Your detailed feedback is very important to us. We are glad to hear that you are satisfied with the hotel's location, room comfort and breakfast quality. We are also very grateful for pointing out the shortcomings in our service.
Regarding the unstable service and inconsistent cleaning standards you mentioned, we are deeply sorry. We will strengthen the training of our staff to ensure that every guest can enjoy consistent high-quality service. For cleaning services, we will further optimize the process to ensure that the cleaning team can work according to uniform standards. At the same time, we will remind the team to proactively ask guests about their needs instead of making assumptions to provide more personalized services.
Regarding breakfast options, we are glad that you are satisfied with the existing options, but we also realize the importance of diversity. We will seriously consider your suggestions and strive to enrich the breakfast variety to meet the preferences of more guests.
For room facilities, we are very grateful for your recognition of the room layout and decoration. Regarding the issue of heaters, your suggestions are very practical. We will provide relevant usage tips in the room to help guests better adjust the room temperature and ensure a more comfortable stay experience.
Thank you again for your valuable comments. Your feedback will help us continue to improve. We sincerely hope to have the opportunity to serve you again in the future and provide you with a more perfect stay experience.
We wish you all the best and look forward to seeing you again!
Aza_Tccc
Huazhu Tranquil Double Bed Room
Stayed in Apr 2024
Solo travelers
49 review
10.0/10
Outstanding
Posted on Jun 1, 2024
Really cute hotel. The only thing that bothered me was a window which was obstructed by entry to the hotel. Room 205.
Response from Property: Dear guest, We are very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
Jammerto
Guestroom (Double Bed) (Bathtub)
Stayed in Nov 2023
Couples
38 review
9.5/10
Amazing
Posted on Dec 10, 2023
It was a wonderful experience in this hotel although the women who checked us in were needed more training to give us better service. but overall, we had a wonderful stay.
Response from Property: Dear guest, We are very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
Guest User
Huazhu Tranquil Double Bed Room
Stayed in Feb 2024
Couples
1 review
10.0/10
Outstanding
Posted on Mar 31, 2024
The name says it all: Cozy. Very nice hotel, our room was undoubtedly cozy, and the staff is very kind and helpful. The breakfast is tasty and has plenty to offer. We would definitely stay here again.
Response from Property: Dear guest, Thank you for choose Cosy Park Hotel and give us the commens after check out. we are so happy our guests are satisfied during stay,and we are kindly hope to see you again~
Hessie...
Leisure Room (Double Bed) (Terrace, Bathtub)
Stayed in Jun 2023
Couples
17 review
10.0/10
Outstanding
Posted on Jul 19, 2023
We absolutely loved the hotel. We planned on staying one night, but ended up staying another. The bathtub is especially amazing! The people were wonderful and very helpful as well. The hotel looks amazing from the outside and is also hidden away from the main traffic road. It’s really peaceful and we will definitely go back again when we return to Hangzhou.
Response from Property: Thank you for choosing cosy park hotel, we are honored to serve you. cosy park hotel has always been concerned about and cares about the experience of guests, and strives to create a butler service. Our unremitting efforts are only for your satisfaction, Huangyi Hotel brand was founded in 2014, small and exquisite, everywhere can not be copied, with cultural precipitation as the core, digging history, tradition, culture and characteristics, and then ingenuity into the design; Do a cultural heritage and art reshaping of the hotel brand. The courtyard shop creates a quiet urban life style of "one courtyard, tea and books"; Li Bai Library Restaurant is committed to "making food into poetry" and integrating culture into food!
Guest User
Cozy Room - Courtyard-View (Double Bed)
Stayed in Jul 2023
Solo travelers
7 review
8.0/10
Very Good
Posted on Aug 8, 2023
The hotel is not very close to any Metro stations, but it’s about 10 minutes drive away from Hangzhou East Railway Station. The interior is a little dated, but considering the price, it’s good value for money. The staff is very helpful, and the restaurant provides pretty good food. Overall, it’s a great value offer.
Response from Property: Dear guest, Xiaoyi is very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
Guest User
Huazhu Tranquil Double Bed Room
Stayed in May 2023
Couples
1 review
10.0/10
Outstanding
Posted on Jun 24, 2023
Very impresive service here
Im from oversea , and the staff really helpful and friendly
If i can give 100 stars i will do it immidiately
Response from Property: Thank you for choosing cosy park hotel, we are honored to serve you. cosy park hotel has always been concerned about and cares about the experience of guests, and strives to create a butler service. Our unremitting efforts are only for your satisfaction, Huangyi Hotel brand was founded in 2014, small and exquisite, everywhere can not be copied, with cultural precipitation as the core, digging history, tradition, culture and characteristics, and then ingenuity into the design; Do a cultural heritage and art reshaping of the hotel brand. The courtyard shop creates a quiet urban life style of "one courtyard, tea and books"; Li Bai Library Restaurant is committed to "making food into poetry" and integrating culture into food!
wing501
Leisure Room (Double Bed) (Terrace, Bathtub)
Stayed in Jul 2023
Business travelers
28 review
10.0/10
Outstanding
Posted on Aug 28, 2023
Nice price, kind service. And with balconi
I will recommend it
Response from Property: Dear guest, Xiaoyi is very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
Hung sing
Huazhu Tranquil Double Bed Room
Stayed in Sep 2023
Business travelers
1 review
8.5/10
Very Good
Posted on Oct 30, 2023
Nice and cheap
Response from Property: Dear guest, Xiaoyi is very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
AMBARLI
Cozy Room - Courtyard-View (Double Bed)
Stayed in Jan 2023
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 27, 2023
good ! perfect ! wonderful !
Response from Property: 感謝您選擇cosy park hotel,我們萬分榮幸能為您服務。cosy park hotel一直在關注並在乎賓客的體驗感,極力打造管家式的服務。我們的不懈努力也衹為求您一句滿意,皇逸酒店品牌創立於2014年,小而精緻,處處精雕細琢無法複製,以人文沉澱為核心,挖掘歷史、傳統、文化和特色,然後匠心獨運地融入到設計當中;做一個文化傳承和藝術重塑的酒店品牌。庭院店打造的是“一方庭院,茶語書香”的都市靜謐的生活格調;李白圖書館餐廳致力於“把菜做成詩”,把文化融入美食中!
Treeporn
Boutique Double Room
Stayed in Aug 2023
Couples
4 review
10.0/10
Outstanding
Posted on Oct 6, 2023
Really good
Response from Property: Dear guest, Xiaoyi is very happy to get your recognition! With all our efforts, we only hope that all our guests can relax, unload all their fatigue and feel the warmth of home during the short journey. Thank you again for your comments and look forward to seeing you again!
Guest User
Boutique Double Room
Stayed in Apr 2025
Other
1 review
10.0/10
Outstanding
Posted on May 4, 2025
Very good hotel, the room is spacious, the lighting is good, bright, the facilities are complete, the breakfast is also great, the takeaway can be delivered upstairs by a robot without having to come down to get it, it is very convenient, there is free parking, and travel is also very convenient. It is highly recommended and very convenient. It is highly recommended. Breakfast coupons were also given to the children. Miss Zhou Zhou at the front desk is very nice, very enthusiastic and the service is also very good!
Original TextTranslated by Google
Response from Property: 看到您的好評,我們真的特別感動!您的支持是我們堅持下去的理由,期待為您帶來更多美好的體驗!❤️zdh
Guest User
Boutique Double Room
Stayed in Mar 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The room is nice, the hotel environment is beautiful, there are flowers outside, the room is comfortable, the hotel service staff is also quick to respond. Great, great, I will choose to stay next time. Great
Original TextTranslated by Google
Response from Property: Wow! Thank you for your five-star praise! Your satisfaction is our greatest pursuit, welcome to come again at any time~💖zdh
Guest User
Huazhu Tranquil Double Bed Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 28, 2025
It is clean and hygienic, three kilometers away from the high-speed rail station and about four kilometers away from the West Lake Light Show, which is very convenient. The service staff is enthusiastic and the environment is also good. There are flowers outside. Overall, I am satisfied.
Original TextTranslated by Google
Response from Property: Wow! Thank you for your five-star praise! Your satisfaction is our greatest pursuit, welcome to come again at any time~💖zdh