Pai Hotel (Hangzhou Xiasha Wenhai South Road Subway Station) Reviews
Pai Hotel (Hangzhou Xiasha Wenhai South Road Subway Station)
Building 1, Yangguang Chuangfu Center, No.386 Xuezheng Street, Qiantang District, Hangzhou, Zhejiang, 310018, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
876 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service9.1
Cleanliness8.9
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All reviews(876)
Positive reviews(816)
Reviews with photos/video(78)
Friendly front desk staff(78)
Easy to get around(68)
Great value for money(53)
Close to metro(38)
Delicious breakfast(27)
Average sound insulation(25)
Convenient parking(14)
Stayed multiple times(6)
Negative reviews(59)
Remes
2-bed Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The room was spacious and clean. The staff was incredibly friendly and attentive, especially the reception lady She was welcoming and always ready to assist with any requests.
Response from Property: Dear guest, thank you for staying at our branch. Your kind recognition makes us feel warm. It is the greatest motivation for us to continue working hard in this ordinary service position. We hope to make every customer feel more at ease when staying in a foreign land. To this end, we have made many efforts. All employees sincerely look forward to your next visit! ~
Sally Fatacky
Queen Room
Stayed in Jul 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Oct 23, 2024
Very clean and quiet hotel , suitable for business meetings, stuff was very friendly and kind beautiful hotel rooms too I enjoyed my stay !🥰
Response from Property: Dear guest:, thank you for staying at the branch. Your generous recognition makes us feel warm. The recognition of customers in this ordinary service position is the biggest motivation for us to continue to work hard. We hope to make every customer more at ease and more assured when staying in a foreign land. To this end, we have made a lot of efforts. All staff sincerely look forward to your next visit! ~
Rishad Arman
Queen Room
Stayed in Dec 2024
Travel with friends
3 review
9.5/10
Amazing
Posted on Jan 11, 2025
It was convenient to stay at this hotel because it was near the campus. Overall, it is a positive experience.
Response from Property: Dear guest, thank you for staying at Pai Hotel and sharing your stay experience. Your satisfaction is our eternal pursuit, providing pleasant service to every guest with our professional hospitality. With our sincere service, we will bring you an unforgettable experience and strive to live up to your high praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
迷路者
Queen Room
Stayed in May 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Jun 29, 2024
it’s so nice i can late check in 3hour very thanks for good service
Response from Property: Distinguished guests: Hello! Thank you very much for your stay with appreciation! We are glad you had a great time on your trip. Your appreciation gives our hotel a great encouragement, and is also the driving force for our progress. We will continue to maintain our enthusiasm, and strive to make every guest feel at home. We are looking forward to seeing you again! Welcome back to experience, I wish you a happy life, laugh often! ~
MUHAMMAD MISBAHUDEEN
Queen Room
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Dec 29, 2024
The hotel is nice and the hotel attendance are nice and friendly
Response from Property: Dear guest, thank you for staying at Pai Hotel and sharing your stay experience. Your satisfaction is our eternal pursuit, providing pleasant service to every guest with our professional hospitality. With our sincere service, we will bring you an unforgettable experience and strive to live up to your high praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Queen Room
Stayed in Nov 2024
Other
2 review
10.0/10
Outstanding
Posted on Jan 28, 2025
The hotel is good, comfortable and has good customer service
Response from Property: 尊敬的住客朋友:您好!非常感謝您選擇入住派酒店杭州下沙店並分享您的入住體驗,酒店周邊餐飲娛樂選擇非常多,位於新加坡科技園,大學城,交通便利,價格也實惠!您的滿意就是我們前進的最大動力,小π期待您的再次光臨!
Anonymous User
Queen Room
Stayed in May 2024
Travel with friends
2 review
7.5/10
Posted on Jun 19, 2024
Room was average, located within a shared building. After checking in at the reception, lift access is through a public hallway, and going up through a public lift, the rooms are in a private access floor. Secure enough and priced reasonably!
Response from Property: Your company and visit in the past were the best times. Thank you for your support to our branch. All employees sincerely look forward to your next visit!
ERIC WULU GLAY JR
Cinemagic Double Bed Room
Stayed in Mar 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 11, 2025
Staff members were helpful
Response from Property: 親愛的顧客,記住您的笑容就是最好的牽掛,給您的回覆就是最好的禮物,在繁忙的日子裏,希望我的問候猶如雪碧加冰塊帶給您無限清爽,讓您愉快地度過每一天!尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Nakelo
Queen Room
Stayed in Jun 2024
Other
13 review
6.5/10
Posted on Jul 30, 2024
The location is great but the hotel is very old. Ok for a night not more
Response from Property: Thank you for taking the time to leave your review here. We apologize for any inconvenience caused. The hotel is constantly developing and the facilities you see will continue to improve. We strive to provide you with better service next time. Please believe that we want to do more for our guests and look forward to meeting you again. If needed, please call the front desk at 6000. The hotel staff will promptly handle your feedback and we will be dedicated to providing you with satisfactory service. We welcome you to visit our hotel again in the near future and continue to provide us with valuable feedback and suggestions! All staff at the Wenhai South Road subway station in Xiasha University City wish you a happy life!
Guest User
2-bed Room
Stayed in Aug 2024
Solo travelers
2 review
8.0/10
Very Good
Posted on Oct 15, 2024
Good place and clean
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It is a pleasure to bring you a good time for your trip. Your appreciation gives the hotel a lot of encouragement and is also the motivation for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience, wish you a happy life and a smiling face! ~
Ramzkhon
2-bed Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 4, 2025
It’s okay
Response from Property: 親愛的顧客,非常感謝您入住小店並分享您的入住感受!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力為您及所有賓客提供更佳的入住體驗!
Rafad
Queen Room
Stayed in Apr 2024
Business travelers
4 review
9.5/10
Amazing
Posted on May 6, 2024
nice and very friendly staff
Response from Property: Dear customer, every day, we like some people and are liked by some people. Emotion is the bond of life, and the fate between people is so wonderful. Thank you for meeting us! We are working hard and pursuing, hoping to bring you surprises and pleasures. We look forward to our next meeting, and wish you happiness and health! ~
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 4, 2024
Very good
Response from Property: Dear customer, we got to know each other lightly, and got to know each other slowly. Everything happens inadvertently, and the process of getting along is simple. Without the cumbersome secular world, get rid of emotional sadness. Xiao π is very lucky to be able to travel with you. I hope there will be more surprises and touches next time we meet! ~
Zcjjjjjjjj
2-bed Room
Stayed in Jun 2023
Business travelers
2 review
10.0/10
Outstanding
Posted on Jul 29, 2023
very good
Response from Property: 再茫茫人海中, 我們能遇見您是非常不容易的,遇見是一個很美的詞,冥冥中,和您相見,一切都是早已註定,感謝相遇,希望我們能成為您的知己給予您貼心的呵護。我們期待再次與您重逢!~
Guest User
Queen Room
Stayed in Mar 2025
Other
19 review
3.7/10
Posted on May 15, 2025
The USB ports at the bedside were all broken, the two-hole socket on the wall could not be plugged in, and the two-hole socket under the TV could not be plugged in. There was only one two-hole socket in the whole room that could be used for charging, which was very inconvenient. The floor drain in the bathroom was very slow. It was impossible to extend the check-out, and the attitude of the front desk was not good.
Original TextTranslated by Google
Response from Property: 首先感謝您的點評,非常遺憾未能達到您的期望,對於您在本酒店所遇到的問題我們深表遺憾,您在入住酒店期間有遇到的問題都可以通過前台內線電話6000,我們馬上為您解決或者進行更換房間,usb接口已於本月統一更換,地漏蓋使用時打開水流會較快,酒店的退房時間是中午的12點鐘,您需要延遲退房的話可以續住一個小時房,關於態度問題,我們也會針對您的反饋進行全面培訓。我們將以此為鑒,力求每一次服務都能讓賓客滿意而歸~請相信我們想為客人做得更多。希望您能給我們一個改進的機會致歉,我們會盡努力做到更好,期待您的再次光臨,派酒店下沙文海南路地鐵站店全體員工祝您生活愉快!