West Lake Begonia Art Homestay Reviews

Checked in in the evening and rainy day, the female front desk welcomed us warmly and helped us to carry the huge luggage to the third floor. All is good, clean and neat. Ready with a big hairdryer and comfortable beds. Lots of restaurants in the neighborhood area and walkable distance to the bus stop. The only to mention is no proper rack to hang and dry the towel. But they did provide us with a new towel the next day. And the air conditioner is off automatically when there is no motion detected I guess, cause it worked again when we moved.

I cannot recommend this hotel enough. A beautiful house located in a sort of village within Hangzhou - surrounded by charming cafes, restaurants and within walking distance of the West Lake. The room was absolutely amazing: spacious, clean, with a balcony. The staff was really kind and helpful, giving us amazing advice on what to visit and how to get there. I would definitely come back to this place!

The location of this homestay is excellent. Hosts were very very helpful and friendly. (we had some hiccups when we arrived in the wee hours but was swiftly settled) If you ask for local recommendations of restaurants and sightseeing places, the hosts will be able to suggest and help. I also like that the rooms were cleaned everyday like a hotel! Loved the tea room where u can just chit chat with the hosts and friends while drinking tea and snacking - gives a very homely feel. Makes me wanna have my own tea room when im back home! Overall, i love my HZ stay.

The onwer is so friendly and helpful👍 she always prompt reply if we face any issue and text her. The place is cozy and clean

Nice hotel, no problems, friendly staff

The hotel is located within a bustling street which is home to plenty of other houses and restaurants so there is always life around you. The rooms are on the smaller side but very cozy and comfortable. The hotel is also located near 西湖. We ate at the restaurant opposite the hotel, 老地方, for breakfast 2x (日本铁板豆腐，麻辣牛肉，蔬菜，干锅包菜) and it was amazing.

Close to Westlake. Tastefully done up homestay which gives very cosy vibe. Owner was friendly and her pet dog brown sugar was vey adorable!👍🏼

Nice, small hotel conveniently located.

very good location and environment.

Great location on the edge of the botanical gardens. Friendly owner. Lots of places to eat nearby. Heating/AC worked well. However..... Hotel is not sound proof and the neighbors woke us on both nights. Complained to the hotel, nothing done. Mold coming through on the headboard.

Everything just nice

Great place, Great Customer service

The landlord is very responsible. He changes the garbage bags and replenishes mineral water every day. He is very considerate! Next time I go to West Lake, I will continue to choose to stay here.

Nice, neat hotel. Nearby is the botanical garden and Xi Hu Lake. Our room was occupied, but we were offered another, better room at no extra charge.