Youzhi Hotel Reviews

Requested for the early check-in and the hotel readily accepted. Furthermore they provided a complimentary upgrade from Family Loft to Parent-child Family room , which was very spacious and came with a bath tub. The hotel receptionist & housekeeping were very attentive and helpful at all times. Just a little odd quirk was that they initially wanted to hold onto our passports for check-in - which was understandable for the local government's regulations (which could be tedious & a slow process) - until check-out. We politely declined to surrender our passports, offered that they could snap images of it. To which, they respectfully accepted this other means of verification. Everything else with without a hitch. Love it! Thank you🙌🏻

One of the best hotel experience. The room is big and comfortable, the bathtub and the shower are super nice. And the small living room makes the room even more interesting

The rooms are okay. Bit awarkared as I had to take stairs to from 3rd floor to.4th floors. Would not recommend with travelers with luggage. Towels were old ripped.

The hotel is right next to the Bank of Hangzhou. I always stay here when I come here on business. The room is big and clean. The front desk helped me upgrade the room. The service is very good. Although there is no breakfast, it is also very convenient to eat breakfast around. There is a breakfast shop called Fuyang next to it, which tastes very good. The overall cost performance is very high

There were bugs in the bathroom, the bathtub was dirty, I felt itchy the next day after taking a bath, and the quilt was wrinkled. I didn't want to comment, but the attitude of the front desk was so bad that I couldn't help it.

I will comment on it every time I stay. I won't say much about other things. The overall cost performance is the biggest advantage. This time I want to talk about the bathroom. Both bath towels are damp. I don't know why. I hope it will attract attention and be improved in time.

Stayed for two days. The hotel is very clean. The location is in the city center. The surrounding is very lively. There is no shortage of food, drink, entertainment and everything. The service is also very enthusiastic. The decoration and facilities of the hotel are actually very good. Why is it only given three stars? Because the air conditioning in the hotel is not turned on. Although the weather is not too hot, some people are afraid of heat and some people are afraid of cold. Air conditioning is a basic service that hotels must provide. In order to save so much money, it seems that the pattern is small. Success or failure cannot be judged by such a small electricity bill.

The surrounding environment is good and it is very close to Yintai West Lake. The room is very clean and well-equipped. The room is spacious and bright, and the interior furniture is exquisitely and novelly decorated. The service is very thoughtful and I feel full marks after checking in~

The worst accommodation experience ever. At first, I was still glad that I booked early, but later I found that I was completely suffering. I have to say that checking reviews is indeed valuable for reference. Originally, I came to Hangzhou to select wedding photos + travel. The first day's schedule was very tight. I was caught in heavy rain in the afternoon. It was already past 11 o'clock when I returned to the hotel after selecting the photos in the evening. I wanted to have a good rest and wake up naturally the next day to continue playing. The hotel aunt chatted at the door at more than 7 o'clock (the storage room was next door). I waited for 10 minutes without stopping before opening the door and asking them to be quiet. I was very angry. My wife was worried that the aunt would deliberately clean up because of the unpleasantness in the morning. She specifically reminded the front desk aunt to speak softly the next day, and then the room only needed to send bath towels, no need to clean. The room was still tidied when I went back the next night. When I lifted the quilt, I found unknown blood and yellow stains, and the sheets were also very dirty. After calling the front desk, only a security guard came, and no employee came to explain the reason. After helping us spread the sheets, we put on the quilt cover ourselves (the first time in my life that I put on the quilt cover myself when staying in a hotel). It's not over yet. The next morning, the electric drill drilled for more than 2 hours. It started drilling after 8 o'clock (I recorded two videos for everyone to judge for themselves) We only require two things when staying in a hotel: clean and quiet. There is nothing wrong with these two basics. They can't even meet the most basic requirements. They are not as good as the 100 yuan a night youth hostel. Although the sound insulation is also poor, at least it is not noisy. I really question the attitude and professionalism of the hotel service. Mine clearance, I will never stay in this hotel next time I come to Hangzhou.

I got together with my family in Hangzhou during the New Year. As always, I chose Youzhi. The lady at the front desk was very kind. We arrived early, and one of the rooms we booked was not cleaned well. The front desk took care of our 80-year-old father and upgraded our rooms directly, allowing us to check in early. Thank you very much! The floor attendants of the hotel are also very good, and they all greeted us with a smile. The daily room cleaning is also very timely... It’s great to have such a cost-effective hotel in the center of Hangzhou. Youzhi, see you in May!

Everything is good, very satisfied. One of the room types seems a bit uncoordinated, but it does not affect the experience. The service of the lady boss is very good, 10 out of 5.

The parent-child room is very comfortable... Xiaofeng at the front desk is very enthusiastic and the service is very good

The hotel is in a great location, within walking distance of the West Lake. The subway and bus are also very convenient. The girl at the front desk was very nice and upgraded my room. The room was large and clean, with complete facilities. It was a very happy trip.

It is very convenient to go to West Lake. You can get there by bicycle. You can also feel the street atmosphere of Hangzhou. It is more than 500 meters away from the subway. There are plenty of restaurants and convenience stores around. It is very convenient. The hotel room is very comfortable. The bathroom is spacious and very clean