Amanfayun

Amanfayun Reviews

Amanfayun

No.22 Fayun Lane, West Lake Street, Xihu District, Hangzhou, Zhejiang, 310013, ChinaView Hotel Details
Amanfayun
AmanfayunAmanfayunAmanfayun
Check available rooms for your travel dates
We Price Match
1 night

Amanfayun Guest Reviews

4.7/5
Outstanding
449 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(449)
Positive reviews(437)
Reviews with photos/video(231)
Classy environment(92)
Quiet & comfortable(60)
Tasty food(43)
Tasty restaurant(21)
Well designed(20)
Offers pick-up/drop-offs(14)
Garden view(8)
Excellent afternoon tea(8)
Negative reviews(12)
Anonymous User
Village Room
Stayed in Apr 2024
Family
27 review
4.5/5
Great
Posted on May 31, 2024
This hotel is next to Lingyin temple and it is a good location for you to walk and visit Lingyin temple.
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Yours Sincerely, Management Team of Amanfayun
Super Kate
Village Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Aman is peace. Though each Aman gives different experience Aman Fayun has great energy and heritage to it. The local villagers especially Mr Xie and a few others are super sweet. The other staffs are nice and sweet though I could apply higher standard I do see the effort and appreciate. Spa is super more cultural activities and experiences could be added
6/20
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Yours Sincerely, Management Team of Amanfayun
Guest User
Village Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 31, 2024
As expected they provide top rated services and was helpful and kept it blissful throughout especially in a busy tourist city like Hangzhou Bonus if you like cats
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We will be sharing your favorable comments with our colleagues which come as a result of their hard work. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Sincerely Yours, Amanfayun Management team
Guest User
Deluxe Village Suite
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
From checkin to till checkout, everything was fantastic! Hotel contacted me when I booked the room. They asked us our preferences for all the logistics. When we arrived the hotel management including GM welcomed us and Nancy from guest relations, she is brilliant! She helped us everything during our stay. Booked spa, restaurants, guide tour to temple.. Our room was very special, decoration, ambience, towels, bed linens, pillows all are so nice, comfortable! All the hotel staff are very helpful and smiley all the time. You must try SPA ! We tried Vegetarian restaurant and Steam House. Both are great! All in all fantastic experience and another proof that you can not go wrong with Aman group
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Yours Sincerely, Management Team of Amanfayun
Guest User
Village Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
We had the best experience and service Highly recommended
Response from Property: Dear guests, I pay tribute to Dong Sui, and Amanfayun expresses sincere greetings to you! Thank you very much for choosing to stay at Amanfayun and sharing your stay experience with us. From your comments, we really feel that you recognize the hotel, and we are deeply honored. Away from the hustle and bustle of the world, escape into the secret realm of the mountains, wander along the leisurely ancient roads of Fayun Aman, and enjoy a relaxing Zen stay. Thank you again for your support and feedback. All staff at Amanfayun are eagerly looking forward to your visit again! Sincerely, Aman Fayun Management Team
Megan Elizabeth Wing
Village Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Aman in Hangzhou is the perfect staycation destination. The environment is calming and beautiful, relaxing and natural. The staff and service at Amanfayun is probably the best second only to the hotel grounds itself. The room was beautiful and had probably the best sleep I’ve had in a long time as the room becomes completely pitch black and the bed is super comfortable. The spa was unreal, with an ensuite for every service (1 or 2 people). The spa is located next to the pool which had to be my favorite thing about staying there - the afternoon tea by the pool was amazing, delicious, and so cute. It wasn’t hard to feel comfortable or communicate because the majority of staff speaks English. The hotel has 6 places to eat, but I will say as someone who doesn’t eat meat it was a little hard to find options at the hotel but super easy to order food in! If you do eat meat, no problem, there are many options. Definitely recommend Amanfayun to anyone but especially anyone looking for a weekend away with family, a friend, or a loved one. Thanks Aman!
6/20
Response from Property: Dear distinguished guests, the years are lingering, and the luxuriant leaves are fragrant. Amanfayun expresses its sincere greetings to you! Thank you very much for choosing to stay at Amanfayun and sharing your stay experience with us. From your comments, we really feel your recognition of the hotel, we are very honored! Your affirmation to us is the greatest encouragement to us, and we will continue to use guest feedback to motivate employees to work. Thank you again for your support and feedback, and all the staff of Aman Fayun are eagerly looking forward to your coming again! Sincerely, Aman Fayun Management Team
Guest User
Village Room
Stayed in Feb 2024
Other
1 review
3.7/5
Posted on Mar 13, 2024
The service quality need more improvements. The hotel is under traffic control during weekend. The hotel suggested guests to arrive by bus. The bus was hard to get in. There is no television in the room. Its okay. There is no coffee machine. It was not very convenient.
Response from Property: Dear Valued Guest,Warmest greetings from Amanfayun. Thank you for choosing to stay with us and taking the time to provide feedback. We sincerely apologize for any inconvenience caused by your unpleasant experience.Please rest assured that we are thoroughly reviewing this matter with our team to ensure that such incidents do not occur in the future. In response to your valuable suggestions, we have taken immediate action by implementing corresponding measures and initiating facility upgrades in our rooms.Furthermore, please feel free to communicate any specific requests when making future reservations or contact our Guest Service directly for personalized assistance. Your preferences will be duly noted, and arrangements will be made accordingly.We genuinely hope that you will grant us another opportunity to regain your trust in Amanfayun on your next visit to Hangzhou. We eagerly look forward to welcoming you, along with your family or friends, back soon.Yours Sincerely,Management Team of Amanfayun
Guest User
Village Room
Stayed in Jun 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Wonderful experience at Amanfayun. Service are top notch. Restaurant on site are delicious. A very unique and charming place that I didn’t want to leave, will be back again.
6/8
Response from Property: Dear distinguished guests, the years are lingering, and the luxuriant leaves are fragrant. Amanfayun expresses its sincere greetings to you! Thank you very much for choosing to stay at Amanfayun and sharing your stay experience with us. From your comments, we really feel your recognition of the hotel, we are very honored! Your affirmation to us is the greatest encouragement to us, and we will continue to use guest feedback to motivate employees to work. Thank you again for your support and feedback, and all the staff of Aman Fayun are eagerly looking forward to your coming again! Sincerely, Aman Fayun Management Team
Guest User
Deluxe Village Suite
Stayed in Jul 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Love the location and the atmosphere.
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Yours Sincerely, Management Team of Amanfayun
Guest User
Village Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very good
Response from Property: Dear valued guest, Thank you very much for choosing Amanfayun and taking your valuable time to share your comments with us! It was such an honor that we could have your compliment regarding. We look forward to welcoming you again for a renewing experience at Amanfayun and wish you all the best! Yours Sincerely, Management Team of Amanfayun
Anonymous User
Village Room
Stayed in Apr 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Incredible
Response from Property: Dear guests, as the years pass by and the flowers grow fragrant, Amanfayun expresses its sincere greetings to you! Thank you very much for choosing to stay at Amanfayun and sharing your stay experience with us. From your comments, we really feel that you recognize the hotel, and we are deeply honored. Fayun Aman is hidden in the dense forest of the valley, surrounded by seven famous temples, ancient temples and green tea gardens. Accompanied by Lingyin Sanskrit music, it is a "secluded place" pursued by literati and poets. In this secluded place, you can taste the Zen living life at Aman and deeply explore the history, culture and charming natural beauty of Hangzhou. Thank you again for your support and feedback. All staff at Amanfayun are eagerly looking forward to your visit again! Sincerely, Aman Fayun Management Team
Guest User
Village Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 27, 2025
It is a good choice for a parent-child rest trip. It is quiet and warm. The waiters are meticulous and enthusiastic. I must give a thumbs up to the breakfast, which is very delicious 😋. I don’t feel that Hangzhou is a desert of food, haha! Wontons, noodles, scallion stew, steamed buns, and Longjing waffles 🧇, 👍. The hotel has a tram to pick up and drop off throughout the whole journey, which is very considerate. It is next to Lingyin Temple. It is very convenient to feel the atmosphere of Buddhism. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:新春大吉,萬事勝意,法雲安縵向您表示誠摯的問候! 非常感謝您選擇法雲安縵,並與我們分享您的體驗。從您的評論中我們真切感受到了您對酒店整體的認可,我們對此深感榮幸。遠離塵世喧囂,遁入山野祕境,循着法雲安縵的悠然古道,徜徉漫步,悠享愜意禪意旅居。再次感謝您的支持與反饋,法雲安縵全體員工熱切地期待您的再次到來! 誠摯的法雲安縵管理團隊
Guest User
Village Room
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Fayun Amman, an unforgettable birthday surprise trip Not long ago, I spent the most unforgettable birthday in my life in Fayun Amman. Every detail is worth savoring. From the moment I stepped into the hotel, I was surrounded by deep surprise and warmth. 1. Perfect service, engraving beautiful memories As soon as I arrived at Fayun Amman, the hotel staff showed extremely high professionalism and enthusiasm. They had already known that it was my birthday. The smiles and blessings when they greeted me were like the warm sun in winter, instantly dispelling my fatigue from the journey. From the smooth and convenient check-in procedures to the meticulous guidance to my room, every link makes people feel valued and cared for. During my stay, the staff always responded quickly to my needs. Whenever I asked questions, they could give satisfactory answers and actively provide help. This kind of thoughtful service made me feel at home. I was not a guest, but more like returning to my warm home. 2. The characteristics are fully displayed, interpreting the ancient charm The characteristic of Fayun Amman is that it perfectly combines tradition and modernity. The hotel is located in an ancient village, surrounded by green mountains and clear waters. The architectural style retains the quaint charm of Jiangnan folk houses, with white walls, black tiles, wooden windows and wooden doors. Every detail exudes a strong historical atmosphere. Stepping into it, it seems to travel back to ancient times, away from the hustle and bustle of the city. However, the facilities inside the hotel are full of modern comfort and convenience, with floor heating, central air conditioning, retro bathroom, etc., allowing me to enjoy the tranquility and simplicity while also having a high-quality life experience. In addition, the hotel also provides a variety of special activities, such as traditional tea ceremony, yoga courses, Tai Chi experience, etc., which allow me to deeply understand the charm of traditional Chinese culture. 3. Birthday arrangement, full of surprises On my birthday, when I returned to the room, the scene in front of me surprised me so much that I couldn't speak. The room was carefully decorated with birthday scenes, and there were exquisite birthday cakes and flowers on the table. Every detail was full of heart. The hotel also thoughtfully prepared a special birthday gift for me. Although it was not a valuable item, it made me feel their intentions. In the evening, in the hotel restaurant, the staff gave me sincere blessings. At that moment, I was really touched. This birthday became particularly memorable because of their company. This birthday trip to Fayun Amman left me with very pleasant memories. It not only has a unique environment and high-quality service, but more importantly, the hotel staff used their enthusiasm and care to create a unique birthday experience for me. I think I will definitely come back here again to relive this beauty. If you are also looking for a place where you can relax and enjoy a good time, then Fayun Amman is definitely your best choice. Believe me, it will not let you down!
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客:新春大吉,萬事勝意,法雲安縵向您表示誠摯的問候! 非常感謝您選擇法雲安縵,並與我們分享您的體驗。從您的評論中我們真切感受到了您對酒店整體的認可,我們對此深感榮幸。遠離塵世喧囂,遁入山野祕境,循着法雲安縵的悠然古道,徜徉漫步,悠享愜意禪意旅居。再次感謝您的支持與反饋,法雲安縵全體員工熱切地期待您的再次到來! 誠摯的法雲安縵管理團隊
Huozuiyan
Village Room
Stayed in Nov 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Super super awesome! I deeply regret not staying here before. I never knew that I liked the original village-style hotel. The environment of Amanfayun is really super good, the room is also super, warm and comfortable, the towels are very soft, the bedding is just the right hardness, and the spa products are full of ginger, which can heal me all winter! The small wontons, oily scallion buns and cypress for breakfast are the local specialties of Hangzhou, which is super respectful of the local food culture. The steamed food restaurant and Lanxuan are also must-visit restaurants, and the products are great. All the staff I met in the hotel were very nice and considerate. Miss Fiona finally gave me tea and linen bags as souvenirs, thank you very much!
Original TextTranslated by Google
6/15
Response from Property: In praise of the time of the year, Autumn Sui and Winter Jubilee, Amanfayun expresses its sincere greetings to you! Thank you very much for choosing Amanfayun and sharing your experience with us. From your comments, we really feel that you recognize the hotel as a whole, and we are deeply honored. Away from the hustle and bustle of the world, escape into the secret realm of the mountains, wander along the leisurely ancient roads of Fayun Aman, and enjoy a relaxing Zen stay. Thank you again for your support and feedback. All staff at Amanfayun eagerly look forward to your visit again! Sincerely, Aman Fayun Management Team
stella92
Village Room
Stayed in Nov 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The first time I stayed at the Aman Hotel, the entire ancient village was integrated into the hotel, and you seemed to not be able to tell that this was a hotel. All the staff's services are attentive and make people feel very comfortable. Living there is like falling into a quiet village from another world, and the interior has a low-key and calm style. What impressed me most was that there were no TV shows in the room. While listening to ancient music played on the Bose CD player and copying scriptures, the sound of birdsong and the rustling of leaves could be heard outside the window. It felt like the world had stopped in this sudden peace, and a few hundred meters away was Yongfuji Temple. The hotel's breakfast is an all-you-can-eat Chinese and Western menu, cooked to order, and the service is in place. Fruits and snacks were also provided during check-in, and a small gift was a bunch of Buddhist beads. If you want to experience the feeling of escaping from the world, come here to experience it!
Original TextTranslated by Google
6/11
Response from Property: In praise of the time of the year, Autumn Sui and Winter Jubilee, Amanfayun expresses its sincere greetings to you! Thank you very much for choosing Amanfayun and sharing your experience with us. From your comments, we really feel that you recognize the hotel as a whole, and we are deeply honored. Away from the hustle and bustle of the world, escape into the secret realm of the mountains, wander along the leisurely ancient roads of Fayun Aman, and enjoy a relaxing Zen stay. Thank you again for your support and feedback. All staff at Amanfayun eagerly look forward to your visit again! Sincerely, Aman Fayun Management Team