Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)

Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park) Reviews

Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)

Building 2, Yintian Jincheng, No.990 Xiangwang Street, Future Science and Technology City, Cangqian Street, Yuhang District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)
Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)Hampton by Hilton Hangzhou Future Technology City (Alibaba Basixi Park)
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Guest Reviews

9.6/10
Excellent
1913 review
Verified reviews
Location9.7
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(1913)
Positive reviews(1896)
Reviews with photos/video(248)
Delicious breakfast(201)
Friendly front desk staff(187)
Perfect for business trips(89)
Large rooms(88)
Close to metro(29)
Good views(24)
Has French windows(12)
Luxurious(10)
Negative reviews(17)
Wei
Superior Room (2 beds)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Xiao Guan and Xiao Zhu were friendly and accommodating. Great stay.
Response from Property: 客房內全景落地玻璃窗，更為個性化和年輕化，希望能帶給每一位客人愉快的入住體驗！希望您可以有身在異鄉，心在家的温暖，相處的時光太短暫，匆匆離別，太多不捨，小夥伴衹盼重逢，願您生活愉快，永遠開心！ ——求關注求肯定的歡小朋
Yerbol
Superior Room (2 beds)
Stayed in Mar 2025
Solo travelers
22 review
8.5/10
Very Good
Posted on Apr 27, 2025
new hotel, located a little far from the metro lines.
Response from Property: Thanks for sharing. The hotel is close to Line 5 subway and can be transferred via this route.
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
1 review
9.0/10
Great
Posted on Oct 22, 2024
The service staff are great! I lost my receipt and had to issue a new one. Called them and send me a replacement within the hour. What a great service. Hotel is clean and in a good location. Very satisfied with my stay
Response from Property: Thank you for your affirmation of us. It is our greatest honor to serve you well. What's more happier is that during your journey, we can bring you a piece of warmth and spend more happy time with you. Looking forward to your next visit.
Hello
Cozy Double Room
Stayed in Aug 2024
Solo travelers
4 review
9.0/10
Great
Posted on Oct 5, 2024
Very spacious rooms and very clean.
Response from Property: 感謝您對我們的肯定，服務好您是我們最大的榮幸，更值得開心的是在您的旅途中，我們能為您帶來一份温暖，能夠陪您度過更多快樂的時光。期待您的再次到來喔~ ——萌萌的歡小朋
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Nov 18, 2024
Prefect place to stay!
Response from Property: I'm glad to get your comments,and it's a pity that i didn't get your five starts.I hope we can take better care of you when you have the opportunity to come again.Wish you a happy life.
Guest User
Cozy Double Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 5, 2025
Xiao Yang and Xiao Yue provide very considerate services, highly praised! Hampton Hotel is the first choice for family travel. It is a good hotel for visiting Alibaba, Liangzhu culture, and Xixi Wetland.
Original TextTranslated by Google
Response from Property: Friendly, reliable, caring and thoughtful are our consistent service concepts. Huan Xiaopeng looks forward to leaving good memories for every guest who stays here. First of all, thank you for your affirmation of the hygiene of our rooms. Xiaopeng has received your comments on our network and will report them to the superiors as soon as possible! Looking forward to your visit again and seeing a brand new us! ——Sincerely Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2025
🏨The hotel is very cost-effective and the room is very clean. The waiter Xiaoguan Xiaoyue was very considerate and helped to upgrade the room. The breakfast was very rich, the children were very satisfied, and the hotel environment was also good. Very good accommodation experience. I will choose here again next time.
Original TextTranslated by Google
Response from Property: 友善，可靠，關懷，周全，是我們一貫的服務理念，歡小朋期待為每位居停於此的客人留下美好回憶，真誠感謝您的肯定，期待您的再次光臨，祝您生活愉快哦！——暖暖的歡小朋
Xiangdaoxiahouwei
Hollywood King-size Bed Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 3, 2025
The room was very comfortable to sleep in, the bed was extra large, very suitable for parents and children. The hotel was also clean. I forgot something, and Xiao Guan and Xiao Zhu at the front desk called to remind me. The service was very thoughtful. I will choose you again next time.
Original TextTranslated by Google
Response from Property: Friendly, reliable, caring and thoughtful are our consistent service concepts. Huan Xiaopeng looks forward to leaving good memories for every guest who stays here. Sincerely thank you for your affirmation and look forward to your visit again. I wish you a happy life! —— Warm Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Mar 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 7, 2025
I went out with my friends and chose this Hampton. The front desk Xiao Yang was very considerate and helped to upgrade the room. It was awesome. Free parking is also available. Parking is also very convenient.
Original TextTranslated by Google
Response from Property: I am so happy to receive your recognition. Your praise and satisfaction are the driving force of our work. If you have any needs during your stay, I am very happy to help you. Hilton Hampton is positioned as a mid-to-high-end international brand hotel for business elites and families. Friendliness, reliability, care and consideration are the personal charm that Hampton brings to guests, and are the reasons why guests love Hampton. See you next time! ——Looking forward to your stay
Guest User
Superior Room (2 beds)
Stayed in Mar 2025
Other
1 review
10.0/10
Outstanding
Posted on May 1, 2025
I was very tired on the first day and checked into this hotel. The front desk Xiao Yang provided very good service. He was warm and thoughtful. Because some elderly people were worried about not getting enough rest, our requests were also met very well. I slept very well at night. Next time I come to Hangzhou, I will ask Xiao Yang to stay in this hotel. Thank you
Original TextTranslated by Google
Response from Property: Friendly, reliable, caring and thoughtful are our consistent service concepts. Huan Xiaopeng looks forward to leaving good memories for every guest who stays here. Sincerely thank you for your affirmation and look forward to your visit again. I wish you a happy life! —— Warm Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Mar 2025
Business travelers
30 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The Hilton Garden Inn Hangzhou Future City has a superior geographical location, very convenient parking and transportation. The Hilton Group manages and renovates the hotel. The breakfast is also very good and it is very convenient to go to Xixi Wetland Park.
Original TextTranslated by Google
Response from Property: La la la, here I come. Seeing your thoughtful review, a warm current surged in my heart, from the top of my head to the soles of my feet, as if my Ren and Du meridians were opened, and I was happy! Sincerely thank you for your recognition of our partners' services. You understand our design intentions! It is our constant pursuit to let every guest who is traveling feel our friendliness, care, reliability and thoughtfulness. Hilton Garden Inn is an international mid-to-high-end hotel targeting business elites and parent-child families. It is committed to letting you experience our extraordinary stay experience. Come often when you are free~~ ——Looking forward to your visit
Guest User
Cozy Double Room
Stayed in Mar 2025
Family
9 review
10.0/10
Outstanding
Posted on Apr 5, 2025
The price/performance ratio is very good. The breakfast is OK. There is a robot for delivering meals. It's just that you may have to wait a little when the front desk is busy. The room facilities are also good. The service of Xiao Guan and Xiao Zheng at the front desk is very good. I extended my stay and will definitely come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and spend more happy time with you. Looking forward to your coming again~ ——Mengmeng Huan Xiaopeng
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The location is convenient. The nearby subway line 5 is a 5-minute walk away, and the line 19 is a 5-minute taxi ride away. There are two or three squares nearby that are not too far away for a walk. The facilities and equipment are good, and the breakfast is relatively good. The staff is responsive to everything, and I will come again.
Original TextTranslated by Google
Response from Property: Friendly, reliable, caring and thoughtful are our consistent service concepts. Huan Xiaopeng looks forward to leaving good memories for every guest who stays here. Sincerely thank you for your affirmation and look forward to your visit again. I wish you a happy life! —— Warm Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2025
Business travelers
36 review
10.0/10
Outstanding
Posted on Mar 23, 2025
This time I stayed at the Hampton by Hilton and had a good experience. The room was comfortable and clean, with complete facilities. The service staff was warm and thoughtful, and they were considerate from check-in to check-out. I would like to especially thank Xiao Zhu and Xiao Wang from the hotel for actively helping me solve the invoice problem. Next time I travel, I will choose this place again!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and spend more happy time with you. Looking forward to your coming again~ ——Mengmeng Huan Xiaopeng
Guest User
Superior Room (2 beds)
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 14, 2025
The hotel is very cost-effective, the room is clean and tidy, the front desk service is warm and thoughtful, Xiao Zhu's service is very considerate, and he gave the children a small gift when they left the store. Thumbs up! The hotel is in a very good location, very close to the subway station, convenient for travel, and there are many delicious foods around. In short, everything is good, I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. It is our greatest honor to serve you well. What is even more gratifying is that we can bring you warmth during your journey and spend more happy time with you. Looking forward to your coming again~ ——Mengmeng Huan Xiaopeng