Hotels near Hangzhou Shangcheng Education College, Hangzhou

The room is very nice, I really like it. The sister in the room is really considerate. Her pants were accidentally scratched when she was traveling. One sister in the room asked for a sewing bag, but she was very enthusiastic and helped me sew the clothes directly. It was really considerate. Although she traveled far away from home, this hotel felt very family like and left a deep impression on me. I don't know the name of this sister, but I still want to say thank you, I am also very grateful to Anding Luyaduo for cultivating such a service staff. You are very good and I hope it will continue to improve!

The staff was very helpful and patient with us. I booked the wrong month and my reservation was not matching. They told me not to worry and we figured it out. Then they upgraded us ! The beds and blankets/pillows are very comfortable and the bathroom is really well equipped. The only downside is that it smelled a bit or cigarette when the bathroom ventilator was turned on. The room was very clean and was indeed smoke free.

A very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.

Good location. Staff was very friendly and helpful. They shared a wechat so we could communicate and ask for things. Took bags to our room. Breakfast was good. Even prepared a breakfast for us the second day when we had to leave early for a flight and would miss breakfast. Room was nice.

This hotel won our hearts by its close proximity to the railway station/subway and the hotel good customer service. We are impressed by the level of responsiveness of the staff to our needs, and the hotel staff are very observant, giving us extra bottle of water in our stay, a gift of fruits on our last night (without us asking). Thanks to Sam and Alan at the reception who provide excellent customer service support and the housemaid who did a good job in maintaining the room's cleanliness. We feel very at home. The buffet style breakfast provide both local and western choices. Highly recommended. 这家酒店的优点在于它靠近火杭州火车站/地铁站。而且酒店服务很周到。员工对我们需求的响应程度给我们留下了深刻的印象，酒店员工非常细心，在我们入住期间给我们多瓶食水，最后一晚还送了水果（我们没有要求）。感谢接待处的 Sam 和 Alan 提供出色的客户服务支持，感谢女服务员在保持房间清洁方面做得很好。自助早餐提供中餐和西方食物的选择。强烈推荐。

i have used this place for a few years now, whenever i come to hangzhou. the reason is, the location is perfect, only a 5 minute ride from west lake. the price is really reasonable and the design of the rooms is both pretty and unique (they also have additional amenities like a washing machine and small kitchen, plus a seating area and fantastic views of the city). but most of all, by far and away the main reason to come is the staff. it doesnt matter what time of day or night, or whatever the problem or request is, they are only to happy to fix it. being a foreigner, communicating online makes it far easier for me and with their help the whole travel experience is smooth, pleasant and comfortable. i really couldn't praise them enough - fantastic!

We experienced a premium hospitality stay here during our trip in Hangzhou. The staff are very accommodating and welcoming as they promptly provide our requests. The room is spacious and tidy . Kudos to the bed, it’s very comfortable to sleep on. We also love the fusion of the Western and Chinese breakfast style The location is also accessible to go around West Lake . Highly commendable for Hangzhou travelers. We will surely come back!

Great location , located at the edge of West Lake scenic zone . Close to public transport ( MTR and buses) Front desk team is excellent, friendly, helpful and knowledgeable ( able to provide transport and tourist attraction information ) especially Chiu Hua Room is spaces and clean with good sound proofing. Housekeeping team is always attentive to details. The restaurant setting with an outdoor section is comfortable and the breakfast variety is great, give a lot of options for different preferences.( Western / Chinese ) , waitress are friendly and helpful . Overall we enjoyed our stay and would highly recommend to our friend and relatives , great value for money for a 5 star hotel .

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

Facilities: The supporting facilities are very good Hygiene: The newly opened hygiene is naturally not bad. Environment: beyond my expectations Service: Not too good at all, I hope it can always be like this The overall feeling is really beyond my imagination because after all, the price is here, but the room hygiene and service are much better than the average five-star hotel. Highly recommended