To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.8
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All reviews(131)
Positive reviews(32)
Reviews with photos/video(9)
Awesome stay(8)
Clean and tidy(7)
Easy to get around(7)
Friendly staff(6)
Awesome rooms(5)
Great location(5)
Siu kuen kelvin
King Room
Stayed in Mar 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Apr 9, 2024
Better than expected. Location is excellent, just the room a bit old. Anyway, good for short trip
Ezzadventurer
King Room
Stayed in Jul 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 3, 2024
This hotel was perfect for me.
They allowed me to check in late. Kevin who greeted me at reception was a delight and made me feel very welcome.
I only stayed one night (actually less than 12 hours due to my check in time) but the room was brilliant. The bed was so so comfy and the bathroom was huge. I really liked the shower had a sliding door meaning you could get in without getting soaked as the water warmed up.
It was also a great location for onward public transport to Toronto.
Guest User
Queen Room with Two Queen Beds
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The location and service are excellent.
Yash
Queen Room with Two Queen Beds
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Amazing
Guest User
Queen Room with Two Queen Beds
Stayed in Mar 2022
Travel with friends
40 review
4.5/5
Great
Posted on Apr 8, 2022
A mainstay in the city; the towering jewel in Hamilton's craggy crown of flatlands and factories. Although somewhat stripped down due to COVID and the march of the years, this Sheraton cannot be beat when it comes to location. It's lodged in a complex that includes the Art Gallery of Hamilton as well as the glittering glamour of Jackson Square, that ever-shuddering heart of the living city. It's always great to spend an evening here, although, as usual, I wish they provided a robe!
browning319
Queen Room with Two Queen Beds
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room was very clean and tidy. The manager of the restaurant on the second floor was a warm Hong Kong uncle who was very friendly and could speak Mandarin. He introduced us to the wines in the Toronto area.
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ran8699
Queen Room with Two Queen Beds
Stayed in Dec 2024
Family
6 review
4.5/5
Great
Posted on Jan 18, 2025
The central air conditioner is too noisy. The faucet pressure of the wash basin is too high, just like a high-pressure water gun, and the table is full of water. The bed is clean, there is a refrigerator, microwave, safe, coffee machine, and the first floor of the hotel is directly connected to a large shopping mall. Various retail stalls and snack stalls close too early. We checked in on Friday and went downstairs to eat. The shops started to close at 5:30. But dollarama closes very late, you can buy snacks and daily necessities. The water temperature of the swimming pool is good, but the disinfectant smell is too strong. The price is the cheapest in this season, without breakfast, less than 780 RMB after tax.
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6/7
Guest User
Queen Room with Two Queen Beds
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Hygiene: clean and tidy
Facilities: all are quite comfortable
Environment: located in the city center, transportation is very convenient, and the airport bus is very close, 30 meters away.
I stayed for four days. There is a large supermarket downstairs. There are a wide variety of products opened by Chinese. I can eat fresh fruits and Chinese food every day. I will stay here next time👌
I highly recommend this hotel! The price is also very affordable!
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Guest User
Queen Room with Two Queen Beds
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel is in a prime location with convenient transportation, and it is very convenient to go to the city. The lobby is spacious and bright, the staff is warm and polite, and the check-in is fast and efficient.
The bed in the room is soft and comfortable to sleep on. The facilities are complete and the smart devices are easy to use. The bathroom is clean and the toiletries are also good.
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AzhuSH
King Room
Stayed in Jul 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Oct 30, 2024
I went to Canada for a short visit to relatives and stayed in this hotel several times. It is next to City Hall in downtown Hamilton. There are supermarkets, cafes, and restaurants downstairs. It is not far from Go Center, so it is very convenient for eating and traveling. The rooms are clean and comfortable, and the service is also OK. You can overlook Lake Ontario through the window of the room. During the stay, I went to Niagara for a day and checked out. I forgot to take a newly bought facial cleanser. When I came back to check in on the third day, I explained the situation to the front desk and asked if they could help find it. The staff was a young Indian-looking woman 😅 glanced at me coldly, perfunctorily said a few words, and then never said anything else. Well, when you go out, just ask for safety and don't care. The overall feeling of this hotel is not bad, suitable for short-term stay.
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Guest User
King Room
Stayed in Jun 2024
Family
9 review
4.8/5
Amazing
Posted on Jul 15, 2024
An old hotel with considerate service. Parking in the basement can last until the evening of the next day. It is quite convenient to park here if you want to go shopping nearby (but who would go shopping in Hamilton? Hahahaha).
The room facilities are quite satisfactory. Although it has a certain sense of age, it feels very clean.
It is an hour drive from the Great Falls.
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Guest User
King Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good room, convenient transportation, good service attitude
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C_Jan
Queen Room with Two Queen Beds
Stayed in Jun 2024
Family
14 review
4.2/5
Very Good
Posted on Jul 30, 2024
The hotel is nice, but there are a lot of homeless people nearby
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Guest User
Queen Room with Two Queen Beds
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on Mar 21, 2024
The bed was very big and parking was inconvenient. There was infrastructure construction going on around the area. I asked the front desk to borrow a kettle and got a quick response. Parking costs 18 dollars per night, and there is a large supermarket nearby.
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Guest User
King Room
Stayed in May 2024
Family
70 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Old hotel, impeccable. If the price is right, just place an order!