Fairmont Century Plaza Reviews

Response from Property: Thank you for taking the time to share your detailed feedback regarding your recent stay at Fairmont Century Plaza. We are pleased to hear that you enjoyed the aesthetics and amenities of our hotel, and that our in-room dining staff, especially Wendy and Matthew, provided excellent service. We do understand the importance of meeting our guests' expectations and sincerely apologize for any inconvenience you experienced with the spa access and the miscommunication regarding the parking discount. Rest assured, we are addressing the issue with our front desk staff to ensure a better service experience for all our guests in the future. We are also relieved that our team could address the issue regarding the cleanliness of your bed swiftly. We continuously strive to provide a comfortable and enjoyable stay, and your feedback is crucial for us to enhance our services. We truly appreciate your comprehensive review and hope to have the opportunity to better serve you on your next stay with us.

Response from Property: Thank you for taking the time to share your delightful experience at Fairmont Century Plaza. We are thrilled to know that you had a great stay over the weekend and enjoyed the adjacent mall for shopping and dining. It's always heartwarming to receive such positive feedback from our guests. Your satisfaction is our utmost reward and we are excited to share your kind remarks with our team who continually strives for excellence. We look forward to welcoming you back for another memorable stay in the near future.

Response from Property: We are touched by your succinct yet profound expression of gratitude in your review. Your kind words truly encapsulate the spirit of Thanksgiving, and we couldn't be more thankful for guests like you. It was our pleasure to serve you during your stay at Fairmont Century Plaza, and we hope to have the honor of welcoming you back soon for more memorable experiences.

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Century Plaza. We strive to provide a unique and luxurious experience for all our guests, and our pricing reflects the high standards of service, amenities, and overall guest experience that we offer. However, we do always value feedback from our guests. Once again, thank you for choosing Fairmont Century Plaza. We hope to have the opportunity to welcome you back in the future, ensuring a stay that not only meets but exceeds your expectations.

Response from Property: Thank you very much for sharing your experience at Fairmont Century Plaza. We are thrilled to hear that you enjoyed our newly refurbished rooms, modern amenities, and the exceptional service provided by our team. Our prime location indeed offers convenient access to Beverly Hills, UCLA, and Century City, and we are glad that this contributed positively to your stay. We aim to provide a great value for all our guests and it's heartening to hear that we met your expectations. Your kind words are greatly appreciated and serve as a great motivation for our team. We look forward to welcoming you back on your next visit to Los Angeles.

Response from Property: Thank you for your review! We're glad you found our hotel clean and appreciated the provided amenities. We hope to welcome you back to the Fairmont Century Plaza soon!

Response from Property: Thank you for choosing Fairmont Century Plaza for your friend's stay! We're delighted to hear they had a good experience. We hope to welcome you or your friend back again soon for another enjoyable visit.

Response from Property: We're thrilled to hear you enjoyed the fully equipped rooms and comfortable environment at Fairmont Century Plaza! Thank you for sharing your experience. We look forward to welcoming you back soon for another memorable stay.