Top 5-Star Hotels in Hakone

Spacious and clean room, with welcoming service! We drove to Hotel Indigo Hakone Gora by ourselves arriving rather late in the evening, but still we were warmly greeted by their staff, who followed us to the car park and helped us take our luggages. Check in was smooth and we were in our room in no time! We asked the staff if there was any restaurant nearby and they printed out pages of different selections around the area! Since it was getting late, we didn't bother to go out for dinner, so we gave the hotel's restaurant a try, which quality took us by surprise! Dinner was pretty close to a fine dining experience, with good quality food and fair price - highly recommend. Breakfast was at the same restaurant and buffet style! Yum! The room was clean and spacious, however, the onsen was semi open and we were a bit worried people outside may see us. There won't be people walking right outside, but still fairly close to the gas station/ convenience store across the street - may have to put in consideration on which room type you'd choose.

Ten-yu at Hakone Kowakien is a luxurious escape nestled in nature. The private onsen in every room, featuring Shigaraki-yaki bathtubs, is pure bliss. The infinity onsen on the 6th floor offers breathtaking views, especially at sunset. We loved the teppanyaki dinner at the historic Guest House, a true culinary experience. The serene valley garden is perfect for a relaxing stroll. The staff was attentive and the overall atmosphere was incredibly tranquil. Highly recommend for a rejuvenating getaway! Don't miss the delicious sashimi and crab for breakfast!

A very old hotel that reveals a rich sense of history, but also has a comfortable modern decoration. It is very comfortable to soak in the hot springs naked, and you can have a perfect night's sleep. The next day I woke up and walked around the mountains. The air was fresh and it felt particularly clean. The hotel's restaurant has Japanese and Western styles to choose from. I ate different flavors in the two days and made a reservation for a kaiseki meal. It was exquisite and delicious. , there is also a 7-11 snack shop not far from the hotel, which is also good. The hotel service is very good. There was a Chinese-speaking lady who specially helped me move my luggage to the second floor (because there is no elevator), which was a little touching!

The location is quite remote and there is nothing to eat around. We bought some food in advance at the convenience store. The hotel service is very good and the service staff is very enthusiastic. The breakfast is so-so and there are not many choices. The room is quite big and the hygiene is OK.

Chose this place for the private onsen and highly reviewed meals. Meals are served in the central restaurant, will need to book meal timing for both breakfast and dinner as they serve over two rounds. Chose kaiseki dinner which felt like fine dining too. The rooms are modern, with the private onsen on rustic balcony facing the forest. The hot onsen water runs continuously into the pool, which made me think it’s really from the mountains. Do note the hotel is on the middle of a hill, so if driving, be prepared to drive along small windy roads to reach. When leaving, the hotel staff will even help to look out for oncoming cars and direct you to safely drive out of the hotel property onto the main road.

A very cozy hotel with only 16 rooms. There are private hot springs in the rooms and a public hot spring pool on B1, one indoor and one outdoor, but they are not very big. The hotel includes breakfast and dinner. The taste and service are very good. Japan has really made catering into an art. I can't bear to eat. The hotel lobby will provide free drinks and snacks before 11pm, and pop candy 😂 can also be taken from the refrigerator in the room. The service is very good.

During the epidemic, I missed the beautiful scenery and blue sky of Hakone so much. I had been thinking about the hotel for three years, and finally booked a room three months in advance before the National Day trip. The hotel is rated 5 points because there is no 10-point option. The hotel environment and services completely exceeded expectations, and it was worth the price. I experienced the thoughtfulness and perfection of Japanese service. There are mostly European and American guests in the hotel, and there is no barrier to English communication with the staff. It is a 3-minute walk from Gora Station, and within a 5-minute walk from the hotel, you can reach Gora Park and the Sculpture No Mori Museum of Art. But contact the hotel in advance, and the hotel will thoughtfully arrange a pick-up and drop-off. The hotel environment is impeccable and the design is full of design. It is worthy of being the work of a master, and it looks great every time you take a photo. The kaiseki dinner was just average, not particularly amazing. The only drawback is that the room we stayed in was on the first floor and there was a bit of an unpleasant smell from the shower drain at night.

Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!

The hotel is located in Sengokuhara, in the middle of a mountain. If you live on a high floor, you can see Mount Fuji when the weather is good. The room and the interior environment of the hotel can only be said to be acceptable, and it is still not as good as some domestic gold diamond level hotels. Service It was raining when we arrived. There were two staff members who could speak Chinese. The whole check-in process was perfect. We booked two meals. The dinner was exquisite and acceptable. We ordered a cup of coffee for after-meal drinks. The beans were too bad. I hope this can be improved. Breakfast was a bit careless. The French dinner rolls were bad. The desserts were placed for too long after the meal. The simple products should be completed about 5 minutes in advance. Bad reviews. There was no menu for breakfast. The ordering was too monotonous. I was forced to eat a few prepared dishes. There was no small range of choices. It was careless and seriously bad reviews. From breakfast to check-out, the whole process felt that there was no care. It was seriously mismatched for a gold diamond hotel.

This hotel is generally a bad choice, so choose carefully. All the rooms are single-family villas, and they are surrounded by tall pine and cypress trees halfway up the mountain. It is indeed very quiet. The room is in Nordic log style, and the space is quite large. But as a high-end resort hotel, it fails for the following reasons: 1. The biggest complaint is that its food is very, very bad. It's not that I haven't eaten good Kaiseki cuisine. I have been to Japan many times and have experienced delicious Kaiseki cuisine in Kobe's hot spring hotel, and it is very filling. Let's put it this way, the food in this hotel is the worst Japanese cuisine I have eaten in all these years, no one else. There are almost no Japanese employees in the hotel. The people who received us, the waiters in the restaurant, and the people who cook in the kitchen are all Southeast Asians and Indians. Note that the chefs are also. I don't mean to say that Indians are bad, but the chances of them making authentic Japanese food and Japanese service are almost zero. I noticed that all the guests are foreigners, there are no local Japanese people, and I guess this hotel has been abandoned by local Japanese people. 2. The room is not clean. There are many mold spots on the wall. It is terrible for people who love cleanliness😟 3. At 4:00 a.m. on the night we stayed, the whole hotel suddenly lost power, and then the emergency power was activated. The big emergency lighting and doorbell rang repeatedly and shone over my head. It was really annoying to be woken up in the middle of the night. Then no one showed up or apologized or dealt with it afterwards. It's really speechless to encounter such a thing. 4. At 6:00 a.m., there was a radio broadcast, and then there was some prompt in Japanese... My God, I felt like I came here for military training. Then at about 7 or 8 o'clock, the sound of mowing the grass outside was very loud, and I couldn't rest well at all. So in general, the experience of this hotel is very bad. There are other better options at this price. I will never consider it again. I have a shadow on it.