Haikou Weihao Hot Spring Hotel (Provincial Government Riyue Square) Guest Reviews
4.6/5
Very Good
2718 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(2718)
Positive reviews(2619)
Reviews with photos/video(479)
Friendly front desk staff(289)
Classy environment(190)
Convenient parking(158)
Relaxing hot springs(122)
Easy to get around(122)
Located downtown(38)
Garden view(31)
Stayed multiple times(26)
Negative reviews(99)
MathiasLaowai
Special Room
Stayed in Dec 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Refurbished hotel in a quiet neighnourhood. Big modern rooms. Very happy. In this area right outside you also have several shops and restaurants. The train station and other areas are quite close. Bed is comfortable and the breakfast is okay. Good taste but not big selection.
Response from Property: Dear guest: Thank you very much for your 5-point praise. It is our endless honor to receive your affirmation and praise. Your satisfaction is the greatest affirmation for us! During your stay, we will do our utmost and strive to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. I hope you can come back again!
TheDawg
Special Room
Stayed in Jul 2024
Couples
243 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It’s an excellent hotel for traveling especially Haikou probably is the best hotel we can stay in
Response from Property: Dear valued guest, thank you for your support and recognition. We welcome you to come back next time!
Guest User
Weihao Garden-View Twin Room
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 2, 2025
Right in the cbd area next to provincial government building. Lots of food options around. Facility is a bit older but price is very reasonable. Also a thermal spring outdoors.
Response from Property: 尊敬的賓客您好!感謝您下榻韋豪温泉大酒店,每天最開心的事莫過於看到親的好評,親的好評就像是清泉一樣滋潤我們的心田,酒店全體員工會更加的珍惜親的好評,不斷的改進自己,完善自己,力求讓酒店店員的服務做得更好,產品質量做的更好,也是為了讓親能夠更好的入住體驗。您的好評就是對我們最大的肯定和鼓勵,希望親再次關顧我們的韋豪温泉大酒店!
Annie
Weihao Garden-View Twin Room
Stayed in Nov 2024
Family
7 review
4.0/5
Very Good
Posted on Jan 9, 2025
Room is very and spacious. Breakfast selection is limited thou.
Response from Property: Dear esteemed guest, hello! Thank you for your support. The hotel's breakfast varieties are quite comprehensive. There are Chinese porridge, rice noodles, and noodles, as well as Western pastries, toast, coffee, and beverages. They can basically meet the breakfast preferences of different guests. We will also continue to improve and perfect according to your suggestions. We sincerely invite you to come again when you have the opportunity!
Jin huaTa
VIP Suite
Stayed in Nov 2023
Business travelers
1 review
3.0/5
Posted on Dec 18, 2023
I stayed at room 202 and the place does look like the renovation is not complete. Got exposed wires showing when entered in the living room area. And the light opposite of bath tub doesnt turn off, cant find the switch to turn off.
Response from Property: Dear distinguished guests, I'm sorry that I couldn't arrange a satisfactory room for you. We apologize. We will check your feedback and rectify it, so as to avoid bringing unpleasantness to the next guests. Thank you very much for your opinion and give us the opportunity to improve. If you have the opportunity, you are welcome to come again, and we will definitely arrange a satisfactory stay for you!
Sam100
Hot Spring Room - Garden-View (Double bed)
Stayed in Jul 2023
Solo travelers
87 review
3.7/5
Posted on Aug 19, 2023
Has a good breakfast and the hot springs/swimming pool was nice. However it’s separate from the hotel and you get a one use ticket.
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of the hotel! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Stefan
Classic Cozy Room (Double Bed)
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on Jun 26, 2023
The rooms are spacious and clean, most important the beds are good size and quite comfortable. There is a pool next door with hot tub (natural) which was nice and enjoyable. We had a three stay as we were visiting family in Haikou, I can recommend the hotel.
Response from Property: 尊貴的賓客您好,感謝您入住 酒店並對我們的服務滿意,也非常感謝您對我們的支 持與厚愛,我們一定會更加努力,竭誠為您提供更為優質的服務,期待您下次光臨!謝謝!PS. 如果您是對我們的服務很滿意,評分應該是 5 分。謝謝您的關注!
AHMAD
Classic Cozy Room (2 Beds)
Stayed in Jan 2023
Family
87 review
4.7/5
Amazing
Posted on Mar 25, 2023
The girl on reception was very friendly and cooperative. Nice location, many restaurants around. Big room with balcony, nice hotel.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。
Guest User
Executive Queen Room
Stayed in May 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Best hotel in Haikou in my opinion
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of all aspects, everything we have done will only bring a different vacation experience for each guest, see your satisfaction and affirmation, we are really very touched, we will continue to work hard, I wish you a happy life!
Merveille
Guestroom - Garden-View (Double Bed)
Stayed in Jul 2022
Solo travelers
4 review
3.5/5
Posted on Aug 9, 2022
It’s a decent hotel, I got lucky to get the front view, the service is good and the stuff as well, there was one particular security guard he was very welcoming. I was outside trying to take pictures and he tried to talk to me in English and even offered to take pictures of me. Bless his heart!
Response from Property: 尊貴的賓客您好,感謝您入住 酒店並對我們的服務滿意,也非常感謝您對我們的支 持與厚愛,我們一定會更加努力,竭誠為您提供更為優質的服務,期待您下次光臨!謝謝!PS. 如果您是對我們的服務很滿意,評分應該是 5 分。謝謝您的關注!
jrdnmhr
Selected Twin Room
Stayed in Jul 2022
Travel with friends
20 review
5.0/5
Outstanding
Posted on Aug 7, 2022
Great service and quick check in. Comfortable room with a good shower. Unfortunately had to pay an extra 20yuan to use the pool. Other than that, an enjoyable stay.
Response from Property: 尊敬的賓客:非常感謝您的5分好評,能得到您的肯定與讚揚是我們無盡的榮幸。您的滿意就是對我們最大的肯定!入住期間,我們會盡我們最大的努力與權限,爭取為您帶來更好的入住體驗!為了您,我們將不斷超越與完善,期待與您下次美麗的邂逅。 希望您能再次歸來!
Kimbo11
Executive Suite
Stayed in Jul 2022
Travel with friends
51 review
3.0/5
Posted on Aug 5, 2022
The rooms we had looked nothing like what was advertised. Mine smelt musty and smokey.
The lady at reception bypassed me completely to talk to my Chinese friend rather than attempting to talk to me at all. Rude considering I paid, I feel!
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the front office and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
sky_book
Executive Queen Room
Stayed in Jun 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Jul 31, 2023
卫生:ok
环境:OK
服务:OK
设施:OK
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目 標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨!
Guest User
Selected Twin Room
Stayed in Mar 2022
Business travelers
8 review
4.5/5
Great
Posted on Apr 4, 2022
The location was very nice. And hotel service was also nice. I will stay here again later.
Response from Property: 感謝親的好評!您的一句滿意讓我們感到所有的努力和用心都是值得的,希望我們的熱情服務和舒適的房間能給你的旅途留下一份美好的記憶,怦然心動衹是剎那芳華,陪伴才是最長情的告白。在很多的時候,喜愛之情都是無法用語言來表達的,您的幾個簡單的好評就足以慰藉我們的用心!感謝好評,祝您有個愉快的旅途哦~
Philipicus23
Selected Twin Room
Stayed in Jul 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Everything was great. Decent hotel for that price.
Response from Property: 尊敬的賓客您好!感謝您下榻韋豪温泉大酒店,每天最開心的事莫過於看到親的好評,親的好評就像是清泉一樣滋潤我們的心田,酒店全體員工會更加的珍惜親的好評,不斷的改進自己,完善自己,力求讓酒店店員的服務做得更好,產品質量做的更好,也是為了讓親能夠更好的入住體驗。您的好評就是對我們最大的肯定和鼓勵,希望親再次關顧我們的韋豪温泉大酒店,檢驗酒店的進步!