Lotus Mountain Hot Spring Resort

Lotus Mountain Hot Spring Resort Reviews

Lotus Mountain Hot Spring Resort

Lotus Mountain Forest Park, Haifeng, Guangdong, 516400, ChinaView Hotel Details
Lotus Mountain Hot Spring Resort
Lotus Mountain Hot Spring ResortLotus Mountain Hot Spring ResortLotus Mountain Hot Spring Resort
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Lotus Mountain Hot Spring Resort Guest Reviews

3.9/5
172 review
Verified reviews
Location4.0
Amenities3.6
Service3.9
Cleanliness3.9
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All reviews(172)
Positive reviews(146)
Reviews with photos/video(67)
Awesome stay(48)
Classy environment(40)
Convenient location(15)
Loved the view(10)
Breakfast was average(10)
Friendly front desk staff(6)
Large rooms(4)
Great location(4)
Negative reviews(26)
Qingqianlanyou
Hot Spring Cabin - 2-Bedroom
Stayed in Dec 2024
Family
44 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The wooden house is amazing. A family of four came from Jiangsu. They rented the entire house, soaked in the hot springs, and lived quietly. They also had a private bath in the morning. The overall feeling was quite good. I will stay here again next time.
Original TextTranslated by Google
6/17
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room - Mountain-View (2 Beds) (Affiliated Building)
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
This hotel is highly recommended! First of all, the room was very clean and tidy, and the bed was comfortable, allowing me to enjoy a high-quality sleep that night. Secondly, the hotel staff are very friendly and always smiling. The hotel's breakfast has a rich selection and tastes great. What satisfies me the most is the location of the hotel, which is surrounded by mountains and rivers and surrounded by many farmhouses and tourist attractions. Overall, it was a very pleasant stay and I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room (1 Bed) (Main Building)
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The front desk staff was very welcoming and the check-in process was quick and professional. The room is spacious, well laid out and has excellent lighting. The bed was very comfortable and allowed me to have a good sleep every night. In terms of hygiene, the room is very clean and the facilities are well maintained. Breakfast is rich and varied In addition, the hotel's service is also very attentive. The staff are always smiling and helpful, and whether it's a question or a request, they respond quickly and handle it well.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room (2 Beds) (Main Building)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The room is very good and the service is in place [strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Hot Spring Cabin - 2-Bedroom
Stayed in Sep 2024
Family
12 review
4.2/5
Very Good
Posted on Oct 13, 2024
There is a distance from the hot springs. Cars can be parked at the door. It is not recommended to stay in wooden houses or villas without driving.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Room (1 Bed) (Main Building)
Stayed in Sep 2024
Couples
1 review
1.7/5
Posted on Oct 8, 2024
The hygiene of the room was so bad that the pillowcases were not changed, the bin rings were all yellowed, and there were still packaging bags of food eaten by the previous tenant in the room, which were not cleaned. The surrounding environment is okay, but the accommodation environment is too bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your feedback. Regarding the issues you mentioned, we will do a good job of sanitation in advance before guests check in. If you are not satisfied with anything during your stay, you can always give real-time feedback to the front desk. Welcome to visit us next time!
Anonymous User
Standard Room - Mountain-View (2 Beds) (Affiliated Building)
Stayed in Sep 2024
Travel with friends
8 review
4.8/5
Amazing
Posted on Oct 6, 2024
The environment is beautiful, surrounded by mountains, and has complete facilities such as hotels, hot springs, and swimming pools. It is very close to the Xianren Cave Scenic Area and Jiming Temple. The only drawback is that the facilities are a bit outdated.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a happy journey!
Vv.guan
Hot Spring Cabin - 2-Bedroom
Stayed in Sep 2024
Family
16 review
4.5/5
Great
Posted on Oct 5, 2024
I booked a small courtyard with two bedrooms and one living room, with its own hot spring pool. At the foot of Lotus Mountain, the environment is good and the air is very good. What I particularly like about the design of the cabin is that the bed does not smell damp or musty and is very comfortable. It is recommended that the front desk reception capacity be increased during holidays. The facilities are really old, but still OK in all aspects. If the elders think it’s good and the children have fun, then it’s worth it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Elegant Room - Mountain-View (2 Beds) (Main Building)
Stayed in Sep 2024
Family
8 review
3.7/5
Posted on Oct 6, 2024
The decoration of the room is a bit older, and the main building needs to be newer. The elegant mountain view twin room we booked has an independent balcony, which is quite nice and has a good view. The room faces east, the sun comes out very well, and the hot spring provided is also very good. Visiting the Fairy Cave is only open to the halfway point of the mountain, which is a pity.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. We will try our best to do better. We will serve with heart and let everyone who comes to the hotel enjoy it. Guests can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Guest User
Hot Spring Garden Villa - 6-Bedroom, 4-Living Room, Courtyard-View
Stayed in Dec 2024
Travel with friends
60 review
1.0/5
Posted on Jan 12, 2025
The facilities are old, the environment is poor, there are few waiters, and it is not popular. I will never want to come again after visiting once.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! First of all, thank you very much for your valuable opinions. Your opinions are the driving force for us to move forward. We deeply regret that we did not give you a good accommodation experience. We will inform relevant departments of our opinions to improve service quality and continuously optimize hotel facilities. Looking forward to visiting again!
LIUliuzi
Hot Spring Cabin - 2-Bedroom
Stayed in Mar 2024
Family
10 review
1.2/5
Posted on Apr 20, 2024
The service of the front desk guy was very bad at the beginning, but the service of the guy who boiled the water was ok. It's a hot spring hotel with two bedrooms and one living room. The hot spring water was not adjusted after it was released. It was too hot. I added some water and he said it would cost 300 yuan. I was speechless. I really don't know why he sold it for more than a thousand yuan. The facilities are completely different from the pictures.
Original TextTranslated by Google
6/15
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
wilsonfklai
Standard Room (1 Bed) (Main Building)
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 2, 2024
I feel very comfortable, the environment is quiet, the air is fresh, and the front desk service is very good. Knowing that we were visiting again, they also took the initiative to upgrade to a balcony room. Very satisfied with the service. It's just that the hot springs were not turned on in the morning. It would be better to soak in the hot springs in the morning.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Room (2 Beds) (Main Building)
Stayed in Jan 2024
Family
7 review
4.2/5
Very Good
Posted on Feb 25, 2024
The surrounding environment is very good, the facilities are a bit old, the hot springs are very comfortable, and there are many pools.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. We will try our best to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit!
Guest User
Standard Room (2 Beds) (Main Building)
Stayed in Jan 2024
Family
28 review
4.7/5
Amazing
Posted on Feb 17, 2024
The hotel is at the foot of the mountain, surrounded by green mountains, and the environment is good, but the hot spring area is not big, unfortunately there is no stone slab pit that I like. The dinner included in the set meal is good, but the breakfast is relatively simple.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
HILL_S
Elegant Room - Mountain-View (2 Beds) (Main Building)
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The environment is very good and the air is fresh. This is a four-star tourist resort hotel. The facilities are a bit behind the times, but the room is clean. The water in the shower room flows into the toilet, which needs to be improved. The hot springs are very good and there are many springs. After soaking, all fatigue is eliminated.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!