3-chōme-7-8 Shineihigashi, Saga City, Saga Prefecture, 840-0850, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Garden Terrace Saga Hotel & Resorts Guest Reviews
4.6/5
Great
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(44)
Positive reviews(44)
Reviews with photos/video(20)
Awesome stay(21)
Friendly staff(15)
Delicious breakfast(14)
Awesome rooms(13)
Clean and tidy(9)
Awesome amenities(6)
Guest User
Standard Twin Room
Stayed in Oct 2024
Couples
67 review
3.5/5
Posted on Nov 8, 2024
Nicely designed hotel. But rooms are small and tight. Not easy to walk around. Location a little off the center of Saga City but lots of car parking available. Service was good and helpful. And you can even buy a fireworks and play!
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 9, 2024
Nice designer hotel with special breakfast concept. Gd quality breakfast served. Room was spacious and staff very helpful
Response from Property: Thanks for staying with us!We're so glad you loved our breakfast! We put a lot of thought into our breakfast menu, using fresh, local ingredients to make sure our guests have a great start to their day.It was our pleasure having you as our guest. We hope to see you again soon!Best, Front Desk
Best view
Standard Twin Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Hotel is nice with Free parking. Great services, breakfast are good too
Guest User
Standard Twin Room
Stayed in Nov 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Room is clean and new
Balcony so comfortable for morning breeze
Large deluxe room
A bit tight for standard twins
Western Breakfast is nicer than jap
24 hour supermarket nearby
Convenient shopping
徐語晨
Standard Twin Room
Stayed in Mar 2023
Family
13 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Great experience and food. I’ll definitely come visit again!
Guest User
Standard Twin Room
Stayed in Sep 2023
Couples
4 review
3.7/5
Posted on Oct 31, 2023
Very delicious food
But the room is a bit small
Kefoujiqiai
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
It can be said to be perfect. The breakfast, pool lounge and service staff all left a deep impression. I will choose to stay again in the near future
Original TextTranslated by Google
Response from Property: 感謝您光臨本店並給予如此高的評價。我們很高興得知您對我們的服務感到滿意,特別是對早餐、泳池休閑區和員工服務印象深刻。您的滿意是我們最大的動力,我們期待着您的再次光臨。
bjaihimhim
Standard Twin Room
Stayed in Jan 2025
Couples
10 review
5.0/5
Outstanding
Posted on Feb 6, 2025
This is my first time in this hotel
Although the front desk staff are all Japanese
But they are willing to use translation software to carefully explain the hotel facilities to you
The location is very convenient and close to Saga Station, only 10 minutes by car.
There are many parking spaces outside his hotel. Parking is very convenient.
The hotel's in-house restaurant has a delicious breakfast and teppanyaki in the evening
There is also a fireworks area in the hotel lobby where guests can purchase and set off fireworks outside the hotel. It is very atmospheric when it is snowing🤭🤭
In addition, the day of check-out was my girlfriend’s birthday. The front desk staff gave her chocolate as a birthday blessing. It was a surprise and I was very happy. I will definitely come back next time🤭
Original TextTranslated by Google
Response from Property: Thank you for your compliments to our hotel. We are very honored that you were satisfied with your first stay.
We are glad to know that you were satisfied with every aspect of our hotel, from transportation to Saga Station, parking, breakfast, Teppanyaki, fireworks show, and the surprise chocolates we prepared for you.
In particular, we are very honored by your compliments to our front desk staff. We have been committed to providing thoughtful and considerate services to our guests, and your affirmation is our greatest motivation.
It is really a special experience to watch fireworks in the snow. We are very happy to leave you with good memories.
We are also honored to know that your girlfriend's birthday happened to be on the day of your check-out, and we are also honored to express our wishes to her by giving her chocolates.
We sincerely look forward to your next visit to our hotel.
kai yu
Standard Twin Room
Stayed in Nov 2024
Couples
32 review
4.5/5
Great
Posted on Feb 12, 2025
The Garden Terrace Saga Hotel & Resort is located in a stunning natural environment and features comfortable rooms and stunning garden views. Guests can enjoy a variety of leisure facilities, including hot springs, swimming pools and fitness centers, as well as exquisite restaurants serving local cuisine, allowing you to spend a leisurely time here.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住佐賀花園露台酒店及度假村。非常感謝您對我們酒店的自然環境、舒適的客房、庭園美景、休閑設施以及餐廳給予高度評價。我們由衷感到高興。正如您所説,我們酒店坐落於豐富的自然環境中,您可以盡情欣賞四季更迭的美景。此外,我們還設有温泉、游泳池、健身中心等完善的設施,讓您盡情放鬆身心。同時,我們餐廳採用當地食材烹製的美食也深受客人喜愛,我們感到非常榮幸。今後,我們將繼續努力為客人提供更優質的服務,讓每一位客人都能擁有美好的入住體驗。期待您的再次光臨!佐賀花園露台酒店及度假村
有趣既菊上將
Standard Twin Room
Stayed in Dec 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The breakfast was high quality and rich, the room was clean and there was a terrace.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的讚美!得知您對我們的早餐、客房以及工作人員的服務都感到滿意,我們感到非常欣慰。特別感謝您對我們豐富的早餐種類和品質、帶露台客房的整潔以及員工服務態度的肯定。您對我們酒店的評價“酒店太美了!”,是我們最大的褒獎。未來,我們將繼續努力,為每一位客人提供更優質的服務。再次感謝您的光臨,期待您下次的到來。
Mummy Mamia
Standard Twin Room
Stayed in Oct 2024
Travel with friends
99 review
4.0/5
Very Good
Posted on Nov 11, 2024
The hotel has a gym near a mass bath, the hotel is very clean, breakfast is good, there is a cup of coffee and tea, free drinking in the lobby, the room space is large, there is a terrace, but the location to drive, self-drive tour is very suitable
Original TextTranslated by Google
Jianluolan
Standard Twin Room
Stayed in Jan 2025
Family
7 review
4.5/5
Great
Posted on Feb 16, 2025
The room is OK, not too small.
But the swimming pool requires an extra charge, which is a bit surprising because this hotel charges a lot.
The overall decoration effect is good, with a log style.
The service attitude is neither good nor bad.
Overall, the price-performance ratio is average.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的評價。我們很高興您對我們的客房感到滿意。同時,我們也感到榮幸,您對我們的原木風格和裝飾效果感興趣。關於游泳池,很抱歉給您帶來了不便,因為泳衣租賃需要額外付費。我們今後會對此進行更清晰的説明。對於您在服務方面的滿意,我們感到非常欣慰。我們將繼續努力,為客人提供更優質的服務。感謝您提出的寶貴意見。
Guest User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 17, 2024
If you go to Saga, you absolutely must stay at this hotel.
I can guarantee you that it is the best hotel.
I felt like I was in the shelter of angels… .; The staff is so kind. It was so touching that I can’t even think about it now. And I usually wander outside, but I just stayed in bed because the hotel was so nice. The hotel was really clean, and the bathroom was really, really clean. Not to mention the cockroaches, I was the one who stayed at this hotel. I was the dirtiest person in this hotel. It’s that fantastic of a hotel. There’s also a swimming pool inside, and when I arrived a little earlier than the check-in time, they gave me wet tissues and green tea and apologized.
Original TextTranslated by Google
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The environment is quiet and the service is considerate. It is highly recommended for families to stay in this resort. Parking is free and the facilities in the room are complete. The only drawback is that there are many mosquitoes on the terrace at night.
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The staff were very helpful.
The room was clean throughout and I was very satisfied.
Thank you very much.
Original TextTranslated by Google
Response from Property: この度はガーデンテラス佐賀ホテル&リゾートにご宿泊いただき、誠にありがとうございます。この度のご滞在で当ホテルを気に入っていただけたとのお言葉を頂戴し、スタッフ一同大変光栄に感じております。頂いたお言葉に恥じぬよう、より一層サービス向上のため尽力して参ります。またのご来館をスタッフ一同心よりお待ち申し上げております。