Nantou Hotels with Gym

The hotel is located on the sea side, the view is very nice. There is a bus station in front of the hotel. It's better to bring your own car to have the trip more convenient. If you ask for bikes, you might get the reply that it is better to rent the bike at Shuishe pier as it is too dangerous to use the road in front of the hotel. They don't seem to be very prepared for individual travellers. Breakfast and dinner are good and fresh, and you may find a lot of different dishes. The staff are friendly and kind, even if there are many who don't speak English.

I am 1/25 staying in the double room on 606 and smelled a very strong smell of smoke as soon as I entered it. It was like the smell of smoke in KTV. Now, please ask the housekeeping staff to help deal with it. Because I have a one-year-old baby, I am very concerned about this problem. The housekeeping said that they have used the ozone machine. And said that they would take the ozone machine again, but the ozone machine could not be in it. I would like to ask us the time period we spent money to stay in, but people can't be in it. Then the baby wants to sleep at this time, so we don't know where to take the baby to sleep and then ask the room after an hour. The condition of the room. A male housekeeping attitude was very bad. He said, ”I took the ozone machine away. The window was opened for ventilation first. You wait for half an hour before going in and seeing if there is any smell.” It really makes people feel very bad. We don't think it's the uncle who spends money, but just wants to There is a good sleeping environment and we are very polite to trouble housekeeping because we know that it is very hard to work during the Chinese New Year. I didn't expect it to be such a handling attitude. It is very disappointing.

The good thing is that the hotel is strategically located right by the lake on the edge of the village. There is a floating dock with a location on it, where you can enjoy the view while drinking. It is a five-minute walk from the shops, restaurants and other living facilities in Yuchi Township. The hotel looks very beautiful, made of wood, the walls and ceilings of the room are also made of wood, there is a very warm and attractive feeling. Free wireless Internet is available. On the poor side, our room was obviously dirty. Several obvious spots on the beige carpet had a few large, uncomfortable-looking stains. There was a used wet towel on the floor of the shower room, which indicated that the cleanliness of the room and the level of preparation of the room were not high. We weren’t surprised to be staying in room 303 because we stayed for one night and didn’t expect the best room they could give us. The good side of the room is that the lake view is very beautiful (not all rooms can see the lake view), the bad room is that the room is just next to the lobby, so it is very noisy. The front desk kept music and heard it clearly in the room (I think there was a loudspeaker on one wall in the room). After a few hours I told the front desk staff if they would mind turning the volume down a little bit, and they agreed. We could hear it though the business wasn't that loud. Another group gathered in the lobby before setting off, and the noise of their talking and laughing was loud in the room. So if you are staying at this hotel, I suggest you want a room a little further from the front desk. There is an indoor pool downstairs which is great if the water is warm. The water in the same jacuzzi is also very cold. This time of year this place is quite cold, especially at night, so it would be great if you could swim or soak in warm water. We didn't see a person swimming when we lived there. Now talk about breakfast: breakfast should have been from 7 to 9:30. We arrived at the restaurant at 9 o'clock and saw a smileless lady. She took our breakfast coupon and didn't say a word, and then we were the air. There was another employee at that time. A young male waiter. There were a lot of empty tables, but the tableware was not set. After a while we found that we had to do it ourselves, we looked around and found some tableware mats and knives and forks and arranged the table ourselves. Then we went to get something to eat. Although they are still half an hour away from their service, it is obvious that they will not add anything more, and now how much is how much. Because of this, we have to eat several times, like fresh fruit, juice and scrambled eggs. I walked towards the two employees, who were at a table in the corner, far from the guests, and I asked if they would add more to their meal. The lady was still indifferent, and the male waiter looked blank. I motioned for him to come with me, led him to the food table, showed him the juice maker and scrambled egg plates were empty. He nodded, then disappeared into the kitchen, and after a while he brought a glass of juice over, which I drank with my wife. Five minutes later he brought us an egg for two of us to eat. At 9:25, the lady frowned as we left. The male waiter was invisible. When you are looking forward to the general breakfast experience at a Taiwanese hotel - friendly welcome, lead you to the table, ask if you want coffee, thoughtful service, thank you when you leave, etc. - then Sun Moon Lake Lushan Forest International Hall is really funny compared to that. My wife and I have been constantly feeling the friendship and enthusiasm of the Taiwanese people during our two-week trip to Taiwan, and we are impressed and happy with this, so we will not be less impressed by Taiwan because of this unpleasant experience. However, if you want to feel the hospitality of Taiwan, I suggest you try other hotels. (Fortunately, we didn't have dinner in the hotel restaurant before, otherwise we would be disappointed twice. We went to the Regal Resort B&B 50 yards away and had a very interesting and enjoyable dinner in a garden lit by candles. The place also has guest rooms, full of artwork and tourist souvenirs. This one might also be a good choice in the area.)

A hotel with great views and facilities. The room is spacious, but the price we paid per night draws disappointment when we noticed the state of cleanliness of the room. The curtains were dusty, window corners has webs and the most disappointing was the bathtub that has mould and dirt in it. Otherwise, it would have been a perfect location to stay in Sun Moon Lake area !

The location is very good, very close to the lively area. It is really comfortable to take a bath in your own room. The room is quite clean! I slept well~ But some corners can be seen to be quite old. The breakfast is ok with many choices but not very rich. For example, there are no salted eggs in the porridge section. The replenishment speed is also a bit slow. I tried two scrambled eggs. I haven’t seen any supplements after three times. I think Taiwan’s hotel industry really needs to work harder ~ otherwise the same price will really be too different from the quality of Japanese travel!

The hotel is located near the Idaho Pier. It is very convenient. The shopping street and the boat pier are nearby. The cable car station is also within walking distance. Although the neighborhood is very lively, the room is quite quiet and very comfortable. The Mini Bar has all kinds of drinks, which just eliminates the heat. The hotel is still in trial operation. Although the public soup pool is not big, the sparrow is small and complete, and there are some, clean and comfortable. The fly in the ointment is that the soup pool operation time is 9am to 9pm. In the morning, you can only relax in the small bath in the room. After the official operation, you should consider going to at least 7 o'clock early and delaying the closing time to at least 10 o'clock. It is more in line with everyone's expectations of the hot spring hotel. Although the spare parts of the room are missing, they will be filled immediately. The staff in the restaurant and the hotel are still in training. The service energy is not enough and the service items provided are not familiar. The supervisor needs to mention it, but the attitude is kind. Overall, it is worth visiting again.

Overall feeling is very good It’s just a little expensive

I checked in on a weekday. The service staff's attitude was not bad. They were bland and unenthusiastic. The room was not bad. You can see the mountain view from the window. It was great. Because I like Xitou very much, I often stay in Xitou for mountain climbing. I originally wanted to say that the hotel would be better if It’s good, so I don’t have to look around anymore. I just choose this hotel to stay. However, the attitude of the service staff made me give up the idea, but if you don’t mind the attitude of the service staff, I still recommend giving it a try😊😊

There's limited selection of hotels at Sun Moon Lake particularly certain price points. The Fleur De Chine is probably the best around but runs close to $400-$500/night. We chose this due to the mid price range (under $200/night). We booked 2 nights (VIP sun room) for family of 3. When entering, we did not realize that children were charged additionally (they consider anyone over 140cm to not be a child), and then added NT 500/night fee for ”cleaning fees”. Despite arguing with them about the additional fees and not being clearly stated (”additional fees”) is all that is listed on the website, we were unable to get any progress with this. Be careful with these charges. This is an upcharge and as in most places in Taiwan, there is very limited flexibility. If you have children, do realize unless they are tiny/small, you'll get charged. The room was to be offered with a bottle of wine but did not come and only an apple sparking cider was given. The room was dated, appeared to be in the '90s, the view and location is probably its best attributes. they included a breakfast (with this package). Beds were ok, bathroom was fine and functional. This is not 5 star hotel if that's what you're expecting - would say it would be a 2-3 star hotel in the US. Also, of note there is another hotel part of this same group - that is more lower end which can get confusing (Crystal Inn) - it's probably hostel like based on the descriptions. Would i stay again? probably not. the first impression was not the best, would have wished for better details on the fees. If you want good location, this is literally on the lake so can't argue with that. If you're looking for a true 5 star experience, Fleur Du Chine is probably the place to go - it's amazing but comes with a $$ tag.

Visited sun moon lake and held a small bday party in the room. Spacious room for balloons! The room still has plenty spaces even with two of my 1.5m number balloons. Balcony is perfect for Instagram shots, better use flashlight or else the background is lighter than your face. When we visited in December, there weren't much rain so a part of the lake close to the hotel is just muddy and brown, so just adjust the camera angle and your picture will still look nice. Close to the harbour, convenience stores, and the souvenir street. It has a huge parking lot 3 min away from the hotel, rmb to bring an umbrella in case it pours mid way. Elevators large enough to fit in a family of five with suitcases. The staff was nice and check us in efficiently. Tea and snacks are provided, and rooms are clean. They locate my granny's room next to us - really appreciate this. Overall, 10 out of 10. I'll definitely stay here next time I visit Taiwan. Btw I visited back in 2020/12 not 2021/12, trip advisor didn't provide me the option to choose 2020.