Fairfield by Marriott Guiyang Guanshanhu

Fairfield by Marriott Guiyang Guanshanhu Reviews

Fairfield by Marriott Guiyang Guanshanhu

Building A, Runxin Plaza, No.7 Xingyi Road, Guanshanhu District, Guiyang, Guizhou, ChinaView Hotel Details
Fairfield by Marriott Guiyang Guanshanhu
Fairfield by Marriott Guiyang GuanshanhuFairfield by Marriott Guiyang GuanshanhuFairfield by Marriott Guiyang Guanshanhu
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Fairfield by Marriott Guiyang Guanshanhu Guest Reviews

4.6/5
Very Good
547 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(547)
Positive reviews(518)
Reviews with photos/video(97)
Friendly front desk staff(89)
Delicious breakfast(57)
Large rooms(50)
Easy to get around(32)
Perfect for business trips(22)
Would stay again(17)
Poor air conditioning(7)
Close to train station(7)
Negative reviews(29)
missays1979
Superior Double Room
Stayed in Jun 2022
Solo travelers
22 review
4.0/5
Very Good
Posted on Jul 23, 2022
stayed for 6 nights, and i must say... the breakfast is.GOOD... and the room,.. its CLEAN! really.clean! 👍👍👍 thank you Fairfield by Marriot for taking care of me this week! au re voir! ❤️
Response from Property: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield by Marriott Guiyang Guanshanhu. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once
MAKSIMOV
Deluxe Double Room
Stayed in Jan 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 22, 2022
very clean, nice bed, perfect breakfast both western and chinese. Will stay here again next time on my visits to guiyang.
Response from Property: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our hotel, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Guest User
Superior Double Room
Stayed in Jul 2024
Family
2 review
2.5/5
Posted on Aug 21, 2024
1. As soon as I entered the room, there was a strong little Qiang sleeping on the bed. In order not to disturb his rest, and it was already night, I changed to another room, but the hotel did not show any comment or attitude. 2. I went to have breakfast after nine o'clock. There were very few types of food, and some of the food was left on the bottom of the plate. The quality was about the same as that of ordinary chain hotels, and there was nothing delicious. 3. I changed hotels after staying for one day. My companions were afraid of the trouble and wanted to extend their stay for another day. It cost more than 600 to stay on Monday and more than 700 to extend their stay on Tuesday. I decided to check out. 4. It damages the position of Marriott Group in my heart. The price/performance ratio is very poor. Of course, the hotel services in Guiyang are also very average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel's service and is very special. Sorry for bringing you a bad experience when you checked in. Xiaofeng FF will definitely strengthen the management and training of employees. To bring guests a better stay experience. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always. Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Family
3 review
1.3/5
Posted on Oct 7, 2024
It was very noisy and the soundproofing was very poor. You could hear the TV and water flushing from upstairs and next door. The room was extremely hot. During the National Day, the temperature in Guiyang at night was 12 to 15 degrees, but the hotel room was as hot as 35 degrees in summer. I was sweating all over when I slept. Don't ask if there is air conditioning, it doesn't work. I opened the window to see if it would be better. As a result, the temperature did not drop, and all the noise from the road came in. It rained and the bathroom door was broken, taking a shower was like a heavy rain. This is truly the worst Wanfeng experience I’ve ever had.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel’s service. The hotel The air conditioner is turned on 24 hours a day and will be adjusted according to the outdoor temperature that day to ensure an average temperature for hotel guests. Since the central air conditioner cannot be controlled individually, you can contact Xiaofeng FF to place an independent air cooler in the room. If you have any needs or problems in the room, you can contact the hotel front desk at any time to handle it in time so that you can have a comfortable stay. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always. Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
6 review
2.6/5
Posted on Sep 29, 2024
The room and hygiene are okay, but the hotel doesn't want to turn on the air conditioner at all. The air conditioner in the room only blows out hot air, without any air conditioning at all. Multiple feedbacks failed, and the hotel staff insisted on turning on the air conditioner. We booked for three days in total. It was so hot that I was sweating profusely in the room. On the third day, I couldn't sleep and had to leave the hotel at night. One hotel didn't even turn on the air conditioning during the weather in September, ignored feedback, and made many excuses. The experience was extremely poor!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel’s service. The hotel The air conditioner is turned on 24 hours a day and will be adjusted according to the outdoor temperature that day to ensure an average temperature for hotel guests. Since the central air conditioner cannot be controlled individually, you can contact Xiaofeng FF to place an independent air cooler in the room. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always. Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel has a good environment, strategic location, complete facilities, and is also very close to the high-speed rail station. The service at this hotel is very commendable. The staff are very warm and friendly, making you feel at home, especially Ronaldinho at the front desk, who is very attentive and attentive. The room is very spacious, the bedding and pillows are very comfortable, and the quality of sleep feels better when staying here. In addition, the hotel breakfast is also great, with a wide variety of options. A very satisfying stay experience!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel service is very good. It is clean and tidy. The room is relatively large. The catering service is also very good. I hope to stay here again next time. It is also very close to the North Station and convenient. The front desk staff Xiao Wu is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Mudachongaiputao
Superior Room (2 beds)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is large, clean and hygienic. The scenic spots in Guiyang are relatively scattered. It is convenient to take a taxi anywhere and the hotel is also close to the high-speed rail station. The next day we checked out first and then went to the attractions. Our luggage was stored at the front desk, and the front desk thoughtfully put the things we left in the room with our luggage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Beinixiyasujian
Superior Double Room
Stayed in Aug 2024
Business travelers
18 review
2.2/5
Posted on Oct 5, 2024
The most rubbish hotel, never reviews, don’t stay there, don’t stay in this hotel,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel’s service. The hotel The air conditioner is turned on 24 hours a day and will be adjusted according to the outdoor temperature that day to ensure an average temperature for hotel guests. Since the central air conditioner cannot be controlled individually, you can contact Xiaofeng FF to place an independent air cooler in the room. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always. Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in May 2024
Couples
4 review
1.0/5
Posted on Jun 16, 2024
The room is terrible, that is, the level of 300, the hotel is extremely dirty, and the guests are smoking in the stairwell.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. The hotel cannot choose the guests, but the guests choose the hotel. It is difficult to prevent guests from doing uncivilized behaviors in public areas. The hotel's 24-hour security guard will promptly prevent uncivilized behaviors and disturbing others in public areas. The facilities and equipment in the rooms are all It is carried out in accordance with the unified standards of Fairfield, a subsidiary of Marriott. The hotel has complete supporting facilities and a warm stay environment. I hope you will have a great value! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again.
Guest User
Superior Double Room
Stayed in Feb 2024
Other
4 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The front desk service is very good, but I don't like the behavior of actively asking for five-star reviews!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 2, 2024
Ronaldinho, the front desk manager, was very attentive and patient when issuing invoices. Five-star praise! Will continue to come next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The check-in experience is very good and the service is in place. I will stay here again next time. Xiao Chen’s service is also very good and the front desk is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The bedding is comfortable and the room is large and my friends like it. Friendly staff member Ronaldinho
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
hjj67676
Superior Double Room
Stayed in Sep 2023
Business travelers
104 review
2.5/5
Posted on Oct 27, 2023
I will never stay at this Fairfield Hotel again. The air conditioning is not turned on and it’s extremely stuffy. It’s a small hotel, so be careful when staying in it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. The climate in Guiyang is relatively low. In order to ensure the body temperature of all hotel guests, the air conditioner is converted to fresh air mode. The hotel's air conditioner is on 24 hours a day, but will switch modes according to the local climate and temperature to achieve a physical balance point that satisfies the guests in the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again.