Yunlu Hotel (Southwest International Trade City, Guanshanhu District, Guiyang)

The environment is great. The room is clean. The front desk lady is very polite.

I was very tired when I arrived at the hotel that night. When I checked in, a tour group came to get the room card. The tour guide shouted fiercely to get the room card. The sister at the front desk jumped in the queue and gave her the room card. What I want to say is that everything is on a first-come, first-served basis. The tour guide didn’t Quality, don't spoil her, after all, the tour guide has no chance to write a review for you. Then Ctrip has the same price as a certain group, and a certain group comes with free breakfast, which is not available here. I called the front desk in the morning and asked. The front desk said it was given as a gift by **. You told me like this when I didn't understand anything. I thought you were being humorous. (Normally, the person responsible for managing OTA in the hotel notifies a certain group to add a gift message. In fact, the hotel chose to give breakfast to a certain group, and Ctrip did not give it away.) After contacting Ctrip customer service, it was handled in a timely manner. Of course, the front desk thought that the guest did not understand this. The room was worth the price. We were just transiting and saw that it was close to the highway after all. Finally, if the platform information cannot be reciprocal, you might as well download Ctrip to be the exclusive exclusive for a certain group. Why are you selling rooms on Ctrip if you are so inclined to a certain group? You don’t want to give a bad review to the hotel. The hotel rooms are really good, so it’s good for the hotel. The room facilities and equipment are all satisfactory, and the girl at the front desk is also very polite. There is a problem with internal management. How long can you make the team work? The only real thing is to do a good job in ota. The front desk took the initiative to upgrade the room without telling me. I found out when I walked in. This should be informed when checking in. If your room type is no longer available, you should also inform me if you offer a low price to attract traffic, right? There should be no deception in the hotel industry, okay?