Family-friendly Hotels in Guilin

Amazing hotel, I guess it has been renovated recently . The room is magnetic, and the staff can speak English quite well . Swimming pool, jacuzzis (3 of them), sauna and steam room, excellent gym with table tennis 🏓 equipments makes this property and excellent place to stay. Breakfast was excellent as I am a huge fan of Chinese food, not much of western food, but there are kids station, bread, coffee (good one) , sausage and bacon, and several other options of pastries such as croissants and danish. Thanks XiaoWu小伍 for the amazing service guiding us around the rooftop, taking pictures of us, and giving assistance providing all the important information on how to enjoy the hotel facilities . the only bad thing is the costumers , a huge amount of them smoke everywhere although there are signs saying the whole property is forbidden to smoke. The hotel should remove the ashtrays in front of the elevators . Unfortunately it is a problem in China when you go to hotels and makes very unpleasant the shared ventilation bringing smoking smell into other people’s room.

Sheraton Guilin is a great base for daily tours around Guilin. The hotel has a lot of choices for breakfast, beds are comfortable, and the location is perfect for exploring the food street and walking along the river. We were upgraded to have access to the club lounge — highly recommended asking for annual upgrade. One recommendation we have is to increase the offering of vegetarian dishes — there are plenty of dishes in the club lounge that didn’t need the addition of animal meat. Avon, the manager, and her team took care of all of us during our stay.

Really enjoyed the family room (booked 2 different room types while I was there). Highly recommend it. Breakfast was also accommodating to western palates. If you visit during the colder months they only have a heating system and no air-conditioning, found this out the hard way as we set it to 18C and hot air was still blasting. We just turned the system off and kept our windows open which was good enough. Some of our rooms smelled like smoke but i guess it really wasn’t the hotel’s fault since they have clear No Smoking signs along the walls.

The hotel is not situated in the city centre, but it only takes you a few minutes cab/hired car ride to the city centre. It costs around RMB 10 to city centre where you can find more eateries. I love the beautiful hill scenery from my room, which is a kind of postcard view. After every dinners, I like walking in the spacious garden area outside the hotel lobby. Quiet, comfy and relaxing! I find some foreign tourists in the morning buffet session, so it must be a good choice for foreigners who might trust an international reputable hotel group.

Great hotel in a wonderful and convenient location. Staff were particularly helpful and check in was super easy. In particular, Peng Min at the hotel front desk was very patient in answering all our questions about tour bookings and even helped us book a 4 start cruise from Guilin to Yangshuo for the next day. Thanks to the team at the hotel for making our stay and trip so easy and enjoyable.

Nice classic decor room. Not located in the hot spot, but taxi is easily accessible. Toiletries can be improved to align with the nice classic room decor. Wall mount toiletries may be considered for environmental friendly. I was surprised when our laundry could only be delivered after payment. Initial deposit at time of check-in may also be considered to avoid such incidentals. Overall, the service is good and staff is courteous.

Location is superb ! Walking street, Sun Moon pagoda, elephant trunk hill are all witjin walking distance. Hotel also provides self service laundry, detergent are all provided foc. Service staff even help to unload my laundry from wash to dry machine, and fold up my clothings and put in basket while i am asleep. Buffet breakfast is good ! Steongly recommended.

I stayed here during the Spring Festival, and the price was very reasonable. The lobby was decorated with a Spring Festival atmosphere, and it looked very festive. Check-in was quick and welcoming. I was really amazed when I entered the room. I have never stayed in a room this big, and the 60 square meters was really not false advertising. The facilities and equipment are complete and the space is spacious, not at all depressing. It is worth staying here!

The housekeeper service is very good. They will actively add WeChat. If you encounter any problems, you can send text messages or go to the front desk to find the housekeeper. The recommended places to eat are very good. The location of the hotel is also very good, and it is very close to the attractions. The price-performance ratio is very high. The hotel's fish food is one yuan a bag, and the children can play for a long time.

Cute little hotel, with very central location almost next to the Sun and Moon Pagodas. Could also see the two pagodas from the room window. The hotel was really a pleasant surprise, well worth the price! Clean and everything seemed new. However, wouldn't recommend if you are a light sleeper, as there's a lot of noises from the lakefront late at night, people singing etc, and the soundproofing is not that good. Not sure if the other side of the building is more quiet though.