14 Calle 2-51, Zona 10, Guatemala City, Departamento de Guatemala, 01010, GuatemalaView Hotel Details
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1 night
InterContinental Hotels Real Guatemala Guest Reviews
4.2/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(107)
Positive reviews(6)
Negative reviews(1)
Guest User
Standard Room
Stayed in Nov 2022
Solo travelers
1 review
2.0/5
Posted on Dec 10, 2022
TERRIBLE RECEPTION;
I was shocked with reception Alejandro and Kurt. They were rude and not kind.
This behaviors are not suitable IHG and INTERCONTINENTAL philosophy. They were lie.
Room is not clean. Staff not helpful. IHG membership and loyalty not meaning anything.
Diego Li
Classic High Floor King Room
Stayed in Apr 2022
Business travelers
169 review
5.0/5
Outstanding
Posted on May 25, 2022
The breakfast was very good, especially the rich fruits. The room was well equipped, the bed was soft, and it would be comfortable to sleep if you were not working. However, there was a problem with the bathtub this time, so I couldn't take a bath.