To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(203)
Positive reviews(196)
Reviews with photos/video(28)
Offers pick-up/drop-offs(66)
Close to airport(65)
Convenient location(56)
Easy to get around(55)
Delicious breakfast(27)
Perfect for business trips(10)
Friendly front desk staff(7)
Tasty coffee(5)
Negative reviews(7)
Guest User
Two Queen Room
Stayed in Nov 2024
Family
48 review
4.0/5
Very Good
Posted on Dec 25, 2024
Quick in check in and check out. Need to call hotel transfer at airport. Hotel breakfast is ok too.
MissCGoesPlaces
King Mobility Access Room with Tub
Stayed in Dec 2024
Solo travelers
40 review
4.7/5
Amazing
Posted on Jan 15, 2025
Great service! Excellent breakfast and 24 hour coffee, tea, etc. Did NOT like the restaurant food. Great shuttle service.
Serenity7520
Two Queen Room
Stayed in Sep 2024
Family
9 review
3.7/5
Posted on Oct 6, 2024
The room is comfortable for a short one night stay to get refresh up for immediately road trips after a long flight..very convenient location near airport
Anonymous User
Two Queen Room
Stayed in Nov 2024
Family
2 review
3.5/5
Posted on Dec 23, 2024
It’s ok but tired looking. Good one night stay as a transit hotel.
Guest User
King Mobility Access Room with Tub
Stayed in Dec 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 5, 2025
Great location, shuttle bus to the airport and good breakfast
Guest User
King Mobility Access Room with Tub
Stayed in Jun 2024
Travel with friends
7 review
1.7/5
Posted on Jul 19, 2024
Considering the price, it’s really not a good choice. For that price I expect excellent service and quality. This seemed to be a cheap hotel with a massive price
Andrew CWA
Two Queen Room
Stayed in May 2024
Family
13 review
4.7/5
Amazing
Posted on Jul 1, 2024
The room was spacious and clean. It would be nice if the hotel provides the basic such as drinking water, toothbrush and toothpaste inside the rooms. The bathroom shower drainage is terrible in the room that I stayed. I checked out before the breakfast time so I cannot comment on that. Would I stay there again? Hmm, I think so, because the receptionist were very accommodating.
Turtleback
King Room
Stayed in Oct 2023
Family
4 review
3.7/5
Posted on Dec 28, 2023
I have paid for my room online before check-in. However, I was charged again upon checkout.... and it was paying for a room that was not under my name!!
Thank God I double checked. The staff checked and made a refund to my credit card without any expression or apology. It was so stressful to try to settle this while catching the shuttle bus.
The driver looked friendly but I was taken aback when he shouted rudely at my aged mother who was hesitant at the door because the two front rows were all taken up and she has difficulty moving to the back row. A younger lady then offered her seat to my mom.
When I had time to check my credit card bill later, I realized that the refunded amount was less than the amount wrongly charged to my card! I wrote to their guest relations but one and a half month later, I still have not received any reply from them. Although the shuttle service was prompt and room was clean and quiet, I probably will not stay there again.
LEE LING
King Room
Stayed in Aug 2023
Couples
7 review
4.7/5
Amazing
Posted on Sep 20, 2023
Located very short distance from JFK airport. Hotel privides complimentary shuttle bus picks up and send off to JFK airport terminals. Upon arrival into JFK, i took Air train to Federal Circle and follow sign board to reach hotel shuttle bus picks up point. Driver Ivan is friendly and polite, transported us safely to and fro airport. Receptionist is friendly and quick in getting check in done within minutes. Room is clean and spacious. I had a very long flight arriving late evening into JFK and though hotel only provided basic needs, a comfortable bed and clean room with good hot water supply in shower was really what i needed most. Very simple morning breakfast served from 6am to 10am. Great coffee and orange juice, i had 2 slices of toast and a few pork sausages. Overall a very good experience and highly recommend for travelers who wish to stay near airport or for transit flight.
Anonymous User
King Room
Stayed in Feb 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Nice staff, very clean and free breakfast!
Free airport shuttle bus service was great!
Graciela Laredo
Two Queen Room
Stayed in Nov 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 5, 2024
Good location,! Only 7 minutes away from JFK airport, Breakfast, beds and pillows were good.
Globenix
Two Queen Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Great experience, will definitely use the hotel again when departing from the NYC.
Julianadenglg
Two Queen Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Friendly staffs and great service, very clean rooms, highly recommended!