Xana Lite Hotel (Guangzhou Haizhu  Metro Station Shixi)

Xana Lite Hotel (Guangzhou Haizhu Metro Station Shixi) Reviews

Xana Lite Hotel (Guangzhou Haizhu Metro Station Shixi)

No. 438 South of Gongye Avenue, Haizhu District, Guangzhou, Guangdong, 510000, ChinaSee Hotel Details
Xana Lite Hotel (Guangzhou Haizhu  Metro Station Shixi)
Xana Lite Hotel (Guangzhou Haizhu  Metro Station Shixi)Xana Lite Hotel (Guangzhou Haizhu  Metro Station Shixi)Xana Lite Hotel (Guangzhou Haizhu  Metro Station Shixi)
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Guest Reviews

9.3/10
Very Good
925 review
Verified reviews
Location9.2
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(925)
Positive reviews(882)
Reviews with photos/video(224)
Friendly front desk staff(96)
Easy to get around(81)
Classy environment(58)
Large rooms(43)
Convenient parking(40)
Close to metro(34)
Perfect for business trips(18)
Stayed multiple times(5)
Negative reviews(43)
Guest User
Business Room (2 Beds)
Stayed in Jun 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Jul 23, 2025
The space of the rooms at this hotel in China is very spacious, and the staff are also very attentive, which makes me extremely satisfied.
Response from Property: ♥寵物友好♥外賣可送到房間♥流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您的支持與厚愛。通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的。美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Guest User
Deluxe Suite
Stayed in Feb 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 3, 2025
Clean environment but lighting not enough
Response from Property: ♥倆娃必選1.8+1.8家庭房寬敞睡四人♥免費增加洗漱用品♥萬分感謝給予我們這麼高的評價,真是讓我們心裏暖洋洋噠!我們一直倡導鄰里服務,我們也努力的為每一位遠道而來的朋友們提供着温暖貼心的服務,總會在這裡有不期而遇的温暖。我們會繼續努力,期待能與您再次相聚在美麗廣州,我們再竭誠為您服務。
Guest User
Business Room (2 Beds)
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 9, 2025
Environment: Close to the road and subway entrance, very convenient Service: The front desk lady provided very good service
Original TextTranslated by Google
Response from Property: ♥Near Zhujiang Hospital of Southern Medical University♥Free parking♥Dear guests: Thank you for your support and patronage. Our store is located at the Nanshixi Archway on Industrial Avenue, not far from Zhujiang Hospital of Southern Medical University and Sun Yat-sen Hospital of Sun Yat-sen University. There are also many guests who come to Guangzhou to visit the hospital and stay in our store. We are also equipped with self-service washing machines for everyone to use, and the rooftop sun drying clothes is also very convenient. Finally, thank you again for your visit. I also wish you a smooth work and a happy life!
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 12, 2025
The hotel is newly renovated during the holidays, clean and sanitary, and there are beauties at the front desk who help you grind fresh coffee. Highly recommended!
Original TextTranslated by Google
Response from Property: ♥近金碧花園小區♥免費停車♥親愛的賓客:您好!感謝您的惠顧與支持!咱們門店位於海珠區石溪地鐵站附近,周邊交通、餐飲、小區(金碧花園)、銀行等生活配套設施齊全。離廣州打卡聖地小蠻腰---廣州塔,太古倉、北京路步行街等也都是十分的便捷。同時廣佛線沙園地鐵站也是一站之隔。剛剛開通的廣州地鐵大環線地鐵11號環線也是十分方便。最後,再次感謝您的支持與惠顧,也祝您在接下來的日子裏工作順利,生活愉快,恭喜發財呦。
lxb1318
Deluxe Room (Double Bed)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
The first Xi'an Hotel in Guangzhou, very satisfied, stayed for several days with breakfast, convenient subway and very comfortable 😌😌😌😌😌😌😌😌😌😌😌😌
Original TextTranslated by Google
Response from Property: ♥Near Zhujiang Hospital of Southern Medical University♥Free parking♥Dear guests: Thank you for your support and patronage. Our store is located at the Nanshixi Archway on Industrial Avenue, not far from Zhujiang Hospital of Southern Medical University and Sun Yat-sen Hospital of Sun Yat-sen University. There are also many guests who come to Guangzhou to visit the hospital and stay in our store. We are also equipped with self-service washing machines for everyone to use, and the rooftop sun drying clothes is also very convenient. Finally, thank you again for your visit. I also wish you a smooth work and a happy life!
Guest User
Elegant Room
Stayed in Mar 2025
Other
2 review
6.5/10
Posted on Apr 13, 2025
The front desk service was very warm and thoughtful. The room was OK, but it was facing the street and it was too noisy outside. It was really too noisy. I basically didn't sleep at night. The windows of Guangzhou Hotel are not soundproof!
Original TextTranslated by Google
Response from Property: ♥Free luggage storage♥Courier collection♥Thank you for your careful review, you must be a very tasteful person! The hygiene of the hotel is also an issue we attach great importance to. The hotel will conduct comprehensive training for each room staff to ensure that the staff has sufficient control over the hygiene of the room, so that every guest can live comfortably and safely. In addition to the strict requirements for room hygiene, we require the staff to pay full attention to the maintenance of the facilities in the room. Your praise also makes us understand that our efforts are worthwhile. I hope that our hotel will be the warmth in your memory forever! Welcome to come back often!
Guest User
Elegant Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 8, 2025
The room is good, clean and sanitary. The front desk service attitude is very good! ! Environment: Near the subway station and there are many places to eat nearby Facilities: The facilities are relatively complete and well-equipped Hygiene: It's simply amazing! ! ! The first choice for going out with friends
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Xiaoxi! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Xiaoxi will be your easiest choice and the most satisfactory answer! Welcome back! Wish you well!
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Couple
21 review
10/10
Outstanding
Posted on Mar 27, 2025
Thanks to the beautiful lady at the front desk for the free room upgrade. Xi'an Hotel is really good, the indoor environment is clean and sanitary, the facilities are complete, and the beautiful lady at the front desk provides good service. Any problems are solved immediately.
Original TextTranslated by Google
Response from Property: ♥ Turn left from Exit A of Shixi Subway Station for 5 minutes ♥ One stop to Dongxiaonan Subway Station ♥ Dear guests: Hello, thank you for choosing our hotel. Our store is located on Gongye Avenue, Haizhu District, at the center of the triangle of Shixi Subway Station, Dongxiaonan, and Nanzhou. It is very convenient to go to these places. At the same time, you can take the Guangfo Line and the Grand Loop Line 11 in one stop. You can also take the subway to the Pazhou Canton Fair Complex to participate in the exhibition, and it only takes half an hour to drive. It is your first choice for tourism and business trips in Guangzhou. Your satisfaction is the best affirmation of our efforts. We sincerely look forward to your visit again with your family and friends. I wish you a smooth work and a happy life!
Alikesifusiji
Deluxe Room (Double Bed)
Stayed in Feb 2025
Other
3 review
10/10
Outstanding
Posted on Mar 21, 2025
My family came here for medical treatment. We booked a hotel at random. It was not far from the hospital and the subway station. The hotel upgraded us to a large room for free. It came with a coffee table and good sound insulation. It was still very lively around 10 pm. Recommended
Original TextTranslated by Google
Response from Property: ♥Free luggage storage♥Courier collection♥Thank you for your careful review, you must be a very tasteful person! The hygiene of the hotel is also an issue we attach great importance to. The hotel will conduct comprehensive training for each room staff to ensure that the staff has sufficient control over the hygiene of the room, so that every guest can live comfortably and safely. In addition to the strict requirements for room hygiene, we require the staff to pay full attention to the maintenance of the facilities in the room. Your praise also makes us understand that our efforts are worthwhile. I hope that our hotel will be the warmth in your memory forever! Welcome to come back often!
Guest User
Deluxe Room (Double Bed)
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 21, 2025
Hygiene: Very clean Facilities: The room is large and comfortable, and most importantly, the soundproofing is very good. Unlike other hotels, you won't hear the TV or chat next to you. Service: The service is very considerate and the parking fee is reimbursed. They are very enthusiastic to guide you to the parking lot. There are many places to eat nearby
Original TextTranslated by Google
Response from Property: ♥Near Taikoo Wharf♥One stop to Nanzhou MTR Station♥Dear guest: Hello, thank you for your support and patronage. It was built in the 30th year of Guangxu in the Qing Dynasty (1904). It was originally a dock warehouse built by the British merchant Taikoo Shipping Company, so it was named Taikoo Wharf. Currently, the most popular check-in place in Guangzhou: Taikoo Wharf, which is invisible during the day and becomes an Internet celebrity at night. Bars, restaurants, cruise ships, etc. are the most pretentious cultural and creative districts in Guangzhou. You can go shopping when you are on a business trip in Guangzhou. Finally, thank you again for your patronage. I also wish you a smooth work and a happy life!
Guest User
Elegant Room
Stayed in Feb 2025
Solo traveler
2 review
4.5/10
Posted on Mar 12, 2025
I was expecting a comfortable journey, but I didn't expect this stay to be such a disaster! The problems with this hotel are so numerous that they must be listed in detail as a warning to other travelers: 1️⃣ The bathroom drain is completely blocked: There is serious water accumulation in the shower room. When taking a shower, the water level directly overflows the ankles and the dirty water cannot be drained out at all. What’s even more outrageous is that the next day the accumulated water even flowed back under the sink, and the entire bathroom was filled with a strange smell. 2️⃣ The carpet hygiene is appalling: the carpet in the room is covered with suspicious dark stains, hair and debris are accumulated at the edges, and the soles of the feet are directly covered with dust after walking barefoot. A careful observation reveals multiple mold spots, which clearly indicate that the place has not been thoroughly cleaned for a long time. Friends with allergies please stay away! I thought it was owned by Xi'an Hotel, but it is shocking that they can't even provide the most basic hygiene and facility maintenance! It is strongly recommended that operators personally stay in and experience their own guest rooms. This quality of accommodation environment not only affects the mood, but also poses health and safety risks. I would rather spend more money and never choose this hotel again! But the service is still OK
Original TextTranslated by Google
Response from Property: 尊敬的顧客, 您好!非常感謝您選擇入住我們酒店,並對您的入住體驗表示誠摯的歉意。我們非常重視您的反饋,並對您在此次入住中遇到的不便深感抱歉。 關於浴室下水堵塞問題我們對此深感遺憾,這確實是我們設施維護上的重大疏忽。我們已經安排工程團隊全面檢查並修復所有房間的下水系統,確保類似問題不再發生。同時,我們會加強日常巡檢,杜絕此類情況。 您提到的地毯污漬和清潔問題讓我們感到非常抱歉。我們已立即要求清潔團隊對所有房間的地毯進行深度清潔和消毒,並計劃逐步更換老舊地毯,以確保房間衞生達到高標準。 您的反饋對我們至關重要,我們已針對您提到的問題進行了全面整改,並將加強員工培訓,提升服務質量。我們理解您的失望,也感謝您對服務團隊的肯定。 我們誠摯地希望您能再給我們一次機會,讓我們為您提供更好的入住體驗
Anonymous User
Deluxe Room (2 Beds)
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 10, 2025
Thank you very much! Very satisfied!
Original TextTranslated by Google
Response from Property: ♥Near Taikoo Wharf♥One stop to Nanzhou MTR Station♥Dear guest: Hello, thank you for your support and patronage. It was built in the 30th year of Guangxu in the Qing Dynasty (1904). It was originally a dock warehouse built by the British merchant Taikoo Shipping Company, so it was named Taikoo Wharf. Currently, the most popular check-in place in Guangzhou: Taikoo Wharf, which is invisible during the day and becomes an Internet celebrity at night. Bars, restaurants, cruise ships, etc. are the most pretentious cultural and creative districts in Guangzhou. You can go shopping when you are on a business trip in Guangzhou. Finally, thank you again for your patronage. I also wish you a smooth work and a happy life!
Anonymous User
Deluxe Suite
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 17, 2025
The service is very good. The room type was upgraded on weekdays. The stay was comfortable and clean. We chose this hotel to go to Chimelong Zoo the next day. The front desk can also help with luggage, which especially enhances the travel experience.
Original TextTranslated by Google
Response from Property: ♥1.8+1.8 family room is a must for two kids. It can sleep four people. ♥ Free toiletries. ♥ Thank you very much for giving us such a high evaluation. It really warms our hearts! We have always advocated neighborhood service. We also strive to provide warm and considerate service to every friend who comes from afar. There will always be unexpected warmth here. We will continue to work hard and look forward to meeting you again in beautiful Guangzhou. We will serve you wholeheartedly again.
Babyji0910
Deluxe Suite
Stayed in Dec 2024
Family
19 review
9.5/10
Amazing
Posted on Jan 30, 2025
Parking is quite convenient, there is a parking lot downstairs The front desk lady is very friendly and upgraded the room type Breakfast is on the top floor, the environment is bright and there are many varieties The room is large, and the bathroom is separated into dry and wet areas The toiletries and towels are very thick, very good
Original TextTranslated by Google
Response from Property: ♥Free luggage storage♥Courier collection♥Thank you for your careful review, you must be a very tasteful person! The hygiene of the hotel is also an issue we attach great importance to. The hotel will conduct comprehensive training for each room staff to ensure that the staff has sufficient control over the hygiene of the room, so that every guest can live comfortably and safely. In addition to the strict requirements for room hygiene, we require the staff to pay full attention to the maintenance of the facilities in the room. Your praise also makes us understand that our efforts are worthwhile. I hope that our hotel will be the warmth in your memory forever! Welcome to come back often!
Guest User
Elegant Room
Stayed in Dec 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 3, 2025
There is a subway not far from the train station 🚇, the room is very clean and tidy, the front desk staff is also very good, and will help solve any problems. It is cleaned and replaced every day. There are also KFC and Golden Arches nearby for light meals, which is great 👍.
Original TextTranslated by Google
Response from Property: ♥1.8+1.8 family room is a must for two kids. It can sleep four people. ♥ Free toiletries. ♥ Thank you very much for giving us such a high evaluation. It really warms our hearts! We have always advocated neighborhood service. We also strive to provide warm and considerate service to every friend who comes from afar. There will always be unexpected warmth here. We will continue to work hard and look forward to meeting you again in beautiful Guangzhou. We will serve you wholeheartedly again.