No.388 Xincheng Avenue, Zengcheng District, Guangzhou, Guangdong, ChinaView Hotel Details
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Yuhu International Hotel Guest Reviews
4.4/5
288 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(288)
Positive reviews(272)
Reviews with photos/video(84)
Convenient location(24)
Large rooms(20)
Convenient parking(16)
Great value for money(14)
Classy environment(13)
Easy to get around(11)
Average sound insulation(8)
Delicious breakfast(4)
Negative reviews(16)
Melbies
Selected Double Room
Stayed in Jun 2024
Couples
37 review
3.0/5
Posted on Jul 9, 2024
Large and quiet room, good location as it’s not far from the lake. There is a restaurant down below. Check in/out was smooth. Had a problem with the tv/internet not working, they did quickly take care of the problem and got it working. However the tv brightness was so dark you can even tell who is who in most movies. It made it really difficult to watch anything at all, and they said they could not fix that problem. The window has no latch to keep the window sealed shut, therefore it’s got a small gap and the AC cannot keep the room cold. We woke up sweating. The hotel is nice and spacious but it’s old and it needs improvements. Shower temperature and pressure was good. Shower drained well. Free parking is nice too 👍🏻
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gilvan Barbosa da
Selected Double Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 17, 2024
Good location and excellent service. This time we stayed in nice room with NO smells of cigarettes
Response from Property: Dear guests, thank you very much for your praise for Yuhu International Hotel! Life is like a journey, and ideals are the routes of the journey. In the journey of life, move forward bravely! Thank you for your trust and affirmation of Yuhu, and I hope Yuhu will always move forward with your footsteps!
Ali Baioumy
Selected Double Room
Stayed in Nov 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Dec 10, 2024
Easy to access
Response from Property: 尊敬的賓客,非常感謝您對御湖國際酒店的好評!您的評價就像是染色的畫筆,能染紅鮮花,也能染綠樹葉;能給清澈的湖水染上透明的質感,也能給純潔的心靈塗抹一層輝煌.
Anonymous User
Selected Double Room
Stayed in Oct 2022
Other
3 review
4.2/5
Very Good
Posted on Nov 10, 2022
In general the hotel is okay . Very nice . For non smokers it can be very difficult to make it through the night . It has a very strong smell of cigarette. Good location though .
Response from Property: Dear guest, thank you very much for your praise of Yuhu International Hotel! Oh my God! Seeing that the little master is so satisfied with us, I feel a little bit proud in my heart. . . . Thank you very much for your affirmation and liking of the hotel and our services. We will continue to work hard to become your warm home during your journey. We look forward to our next date with you!
ROYAL DANNEX
Selected Double Room
Stayed in Oct 2022
Business travelers
9 review
1.0/5
Posted on Jan 19, 2023
I paid for 2 nights and the next day I was asked to leave the hotel by the management that the government will lock it down and that they will return a night money to me but they didn't.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
GRIFFITHS ANUSU
Selected Double Room
Stayed in Oct 2022
Other
2 review
4.7/5
Amazing
Posted on Nov 15, 2022
What I saw in the rooms actually exceeded what I had seen online. It is a wonderful hotel, receptionist very friendly and helpful.
Response from Property: 尊敬的賓客,非常感謝您對御湖國際酒店的好評!哦買噶!看到小主對我們這麼的滿意,內心有那麼一點點點點的驕傲呢。。。。很感謝小主對酒店及我們的服務的肯定和喜歡,我們會繼續努力,成為您旅途中的那個温馨的家,期待與您的下次約會!
Anonymous User
Selected Double Room
Stayed in Sep 2024
Couples
5 review
0.7/5
Posted on Oct 19, 2024
Super bad review!!! I booked a hotel last night and had two big lumps on my legs after sleeping all night. I called the front desk and she gave me the hotel manager's contact information, but the manager never answered the phone. I don't know how to deal with it. I'll give a bad review first!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Selected Double Room
Stayed in Sep 2024
Family
32 review
4.7/5
Amazing
Posted on Oct 4, 2024
The lady at the front desk was very nice. The seafood city next to the hotel is very good. It takes about ten minutes to walk to Lihu Park. The Zengjiang Gallery and artificial beach next to it are also beautiful. The hotel is in a good location and I will stay there again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!非常感謝您入住御湖國際酒店,感謝您抽出寶貴的時間與我們分享入住體驗及感受,愛的客官,感謝您如此真誠、細緻的點評,看到您的肯定與支持,御湖感覺一切都是那麼值得與有意義,御湖感恩一路有如您般真誠的伴侶,千言萬語不足以表達御湖對您的熱愛,御湖愛您、敬你~歡迎常回來哦!!
Aishenghuodexiaojiejie
Selected Double Room
Stayed in Aug 2024
Other
24 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Every time I come to Zengcheng, I stay at this hotel. It is clean and hygienic. The breakfast is delicious. The front desk staff is also very nice. Because the lights in the room were not fully lit, the staff patiently accompanied me to choose a suitable room. Fortunately
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對御湖國際酒店的好評!生活好比旅行,理想是旅行的路線,在人生的旅途中,勇敢地向前吧!感謝您對御湖的信任和肯定,願御湖伴隨親的腳步永遠前行!
caalex
Selected Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The front desk of the hotel is friendly, the service is attentive and thoughtful, and an extra surprise is that it provides breakfast, and the food is better than the United States and a large wine shop. The room is large, clean and hygienic, the air-conditioning is cold enough and quiet, and outside is Lihu Park, the air is fresh, it is worth a self-driving family leisure trip and a good accommodation. The place is worth recommending!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Selected Double Room
Stayed in May 2024
Couples
12 review
4.2/5
Very Good
Posted on Jun 5, 2024
The facilities are a bit old! It is still a bit far from the city! It is still a good hotel and restaurant!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對御湖國際酒店的好評!您的評價就像是染色的畫筆,能染紅鮮花,也能染綠樹葉;能給清澈的湖水染上透明的質感,也能給純潔的心靈塗抹一層輝煌
Jiangzongqy
Selected Room (2 beds)
Stayed in Sep 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The room is large, with a small balcony, a wide view, quiet and comfortable, and very close to Lihu Park and Zengjiang Gallery Greenway.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對御湖國際酒店的好評!哦買噶!看到小主對我們這麼的滿意,內心有那麼一點點點點的驕傲呢。。。。很感謝小主對酒店及我們的服務的肯定和喜歡,我們會繼續努力,成為您旅途中的那個温馨的家,期待與您的下次約會!
Guest User
Panorama Room - Garden-View (2 Beds) (Balcony)
Stayed in Aug 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 7, 2024
The room is clean and tidy, the surrounding air is good, the service is very satisfactory, there is also breakfast, the hotel is on the main road, and travel is convenient and fast.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Selected Room (2 beds)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very quiet, convenient parking, no parking fee, free breakfast in the morning, there are many kinds of breakfast, I am very satisfied with this price
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,一份堅守,一份努力,一份承諾,一份收穫;能得到您的支持與肯定是我們最大的收穫,感謝您對御湖國際酒店的信賴與肯定,您的言語已不是生硬的字體,而是我們心與心的溝通和祝福
Lianghanchen
Selected Room (2 beds)
Stayed in Dec 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Facilities: Although the facilities are a little old, they are still ok
Hygiene: quite clean
Environment: It is very close to Lihu Park. If you go to Lihu Park to visit, you can choose to stay here.
Service: The service must be praised. Both the waiter and the front desk have a very good attitude. It can be said that they are responsive to all requests. After drinking the mineral water, you can also go to the front desk to get it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。酒店距離掛綠湖500米、距增江畫廊1500米、距增江人工沙灘1000米,距華立學院4.8公里、華商學院4.9公里,距地鐵21號線增城廣場站3.3公里。酒店停車場可同時停200台車。酒店位於增城濕地公園掛綠湖