Ascott IFC Guangzhou

Ascott IFC Guangzhou Reviews

Ascott IFC Guangzhou

No.5 West Zhujiang Road, Zhujiang New City, Tianhe District, Guangzhou, Guangdong, 510623, ChinaSee Hotel Details
Ascott IFC Guangzhou
Ascott IFC GuangzhouAscott IFC GuangzhouAscott IFC Guangzhou
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1 night

Guest Reviews

9.3/10
Very Good
1361 review
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(1361)
Positive reviews(1303)
Reviews with photos/video(306)
Perfect for families(82)
Convenient for shopping(62)
Friendly front desk staff(47)
Close to metro(21)
Great swimming pool(20)
Garden view(18)
Has play area for children(15)
Negative reviews(58)
Joenclare
2-Bedroom Executive
Stayed in Mar 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 14, 2025
We had a very pleasant 3 night stay at the 2 bedroom suite in Ascott. Suite has 2 toilets which was important for our group of 4. Kitchen was well stocked with glasses, utensils as well as laundry detergent for the washing machine cum dryer which was working well. We asked and hotel promptly sent up free bags of ice every night. We also ordered food and drinks delivery from ******* and each time items were delivered right to our door step by their robots. Special thanks to customer service Ivan who warmly welcomed and checked us in on the first night, answered all our queries and helped us book a car ride to the airport on the last day. He’s smile and helpful disposition really made our stay at Ascott very pleasant and memorable. Location: Metro and APM Line is about 5-10 mins walk and only less than 3 stops to central Tianhe shopping district. That being said we took Didi most of the time cos it was cheap. If you slowly venture and walk through the linked IFC Friendship mall all the way to the other malls you will discover plenty of food choices and decent shopping. Overall I would highly recommend staying at Ascott.
Response from Property: Thank you very much for taking time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
SinoRich
2-Bedroom Deluxe
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 22, 2025
First, you should know that this is not really a hotel. It’s more like renting small apartments. They are definitely luxury and contain everything you will need while staying in this area of Guangzhou.  Self parking is a little inefficient as the nearest parking garage is next-door below the mall area, but that can be convenient as well. If you want to eat there or shop we rented a two room unit which was very nice. It had a full master bath with shower and bath tub and a second bathroom, which had a shower stall, and Toilets with bidets. The breakfast is a little expensive for what it is and the layout of the breakfast area is a little bit awkward - a little difficult to find your food at first, but once you do it, you can learn your way to get your eggs or toast, there are many foreigners that go visit this hotel. My kids enjoyed the pool which the temperature of the water was perfect. I think this would be an excellent place to conduct private business meetings because the living area is nice with a comfortable couch a few chairs and a table with four chairs. We had a corner room had plenty of sunlight coming in and really enjoyed this day. Hope you do too. 
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
Anonymous User
2-Bedroom Executive
Stayed in Feb 2025
Business travelers
1 review
9.5/10
Amazing
Posted on Mar 13, 2025
Prime location. Very convenient since the area has everything. Not too far from the exhibition center we were here for, though traffic can be bad during peak hours. Attentive and helpful staff Spacious living room overlooking a city park was very nice. Bedrooms are on the smaller sizes but we’re happy as long as they’re clean and comfortable. Overall very good value for the price
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
Rdht605
1-Bedroom Executive
Stayed in Jan 2025
Couples
3 review
9.5/10
Amazing
Posted on Feb 16, 2025
Perfect location and price-quality ratio on this nice hotel. We even got an upgrade for free! Thank you 🤗
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
Yeng Lai Amy
3-Bedroom Executive
Stayed in Nov 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 4, 2025
The apartment is big and very well equipped. The only “complain” is mirror, there isn’t any mirror outside of the bathroom. Nonetheless, it’s still great. It’s in the CBD area of Guangzhou and very close to Canton tower park. We love the area as it’s not too crowded with many food selections and shopping malls. It’s near to the subway/MRT station. The cleaning ladies are super friendly, they cleaned our apartment everyday and top-up the amenities. The front desk staff are also very friendly and professional. I would stay again. Attached picture is the view from our room
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
xe0
2-Bedroom Executive
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 12, 2025
very clean and great service staff!! very good location and good food in the mall next door especially the thai food! will recommend for families travelling to guangzhou.
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
TAN YI SHU
3-Bedroom Executive
Stayed in Nov 2024
Family
1 review
5.0/10
Posted on Dec 7, 2024
Act like a 5star hotel but does not look and operate like one. Told them way before hand we are going to have a birthday party , they acknowledge my request but never did anything . Birthday greetings also don't have . As for cleanliness , the shower drain is dirty , and the furniture all looks damaged . Some pieces of the floor tiles is hollow and will move a little as u walk by. This hotel is far too expensive if the service they provide is juvenile.
Response from Property: Thank you for taking the time to share your stay experience with us. Your comments have been shared with our management to improve our service. From all of us, we look forward to welcoming you again in the near future.
Shuhua Felicia
3-Bedroom Executive
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 10, 2025
The service apartment was great! We stayed at the 3 room apartment! It was cozy and clean! Love the location and cleanliness! Highly recommend!
Response from Property: Thank you for the feedback regarding recent stay. It is our great pleasure to have you staying with Ascott IFC Guangzhou. We always commit to providing our guest warm and comfortable stay experience while travelling. Looking forwards to seeing you back soon.
Anonymous User
3-Bedroom Executive
Stayed in Mar 2025
Travel with friends
2 review
9.5/10
Amazing
Posted on Apr 16, 2025
Upgraded to the bigger room and front service was very helpful Good location near malls and restaurant Good for big families and friends
Response from Property: Thank you for the feedback regarding recent stay. It is our great pleasure to have you staying with Ascott IFC Guangzhou. We always commit to providing our guest warm and comfortable stay experience while travelling. Looking forwards to seeing you back soon.
Guest User
2-Bedroom Executive
Stayed in Mar 2025
Travel with friends
3 review
9.0/10
Great
Posted on Apr 9, 2025
The apartment is huge and clean. Service was good except for one counter staff who was not helpful in making restaurant reservations for us. Amenities are fantastic with a mini theatre, indoor swimming pool, daily buffet breakfast, gym etc. overall, it’s one apartment which I would go back to again
Response from Property: Thank you for taking the time to share your stay experience with us at Ascott IFC Guangzhou. Your comments have been shared with our management to improve our service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again in the near future.
Guest User
1-Bedroom Executive
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Nice location Near canton tower Area is good International breakfast is good for foriegners
Response from Property: Thank you for the feedback regarding recent stay. It is our great pleasure to have you staying with Ascott IFC Guangzhou. We always commit to providing our guest warm and comfortable stay experience while travelling. Looking forwards to seeing you back soon.
PAK KIN
1-Bedroom Executive
Stayed in Feb 2025
Business travelers
2 review
8.5/10
Very Good
Posted on Apr 2, 2025
All in all is OK, location is perfect, and it is quite suitable for family with kids to stay. But the breakfast is the weakest serivce, it has limited choice and food is not attractive. I stay 5 days but only take 3 times, then I finally give up. The room is OK, everyday has enough water to fill up, but it is a pity that the furniture is a bit old and suggest it need to change in order to meet the Hotel quality standard. But most disappointed is the showroom, the bathroom drain is very slow, and have smell, .....this is not good at all....! This was my 2nd year stay with Ascott, is happy to come again...!
Response from Property: Thank you for taking the time to share your stay experience with us at Ascott IFC Guangzhou. Your comments have been shared with our management to improve our service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again in the near future.
Guest User
1-Bedroom Executive
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Mar 11, 2025
I wish I didn't have to use trip to book but it was most convenient and prices were comparable. The hotel itself was amazing! The location was perfect, near some great bars and food and close to a variety of transportation options. The staff were extremely friendly and the room itself was clean and breathtaking! I will definitely stay again 😊
Response from Property: Thank you very much for taking the time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.
Mohammad
1-Bedroom Executive
Stayed in Feb 2025
Other
2 review
9.0/10
Great
Posted on Mar 11, 2025
The location is great, the hotel is supposed to be one of the best apartment hotels, however, recently it is not maintained, you can see this in the deficiencies in the facilities that part of them are not operating like the saunas, the walls in the lobby and so on..
Response from Property: Thank you for taking the time to share your stay experience with us at Ascott IFC Guangzhou. Your comments have been shared with our management to improve our service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again in the near future.
Tanit Virunkitkoson
2-Bedroom Executive
Stayed in Feb 2025
Family
17 review
10.0/10
Outstanding
Posted on Apr 6, 2025
This place is perfect for families with kids. The room is spacious and the service was great! They even had robots to serve water to your room. Awesome!
Response from Property: Thank you very much for taking time to share your feedback with us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. From all of us at Ascott IFC Guangzhou, we look forward to welcoming you again.