Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)

Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center) Reviews

Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)

No.105-1 Tianshou Road, Tianhe District, Guangzhou, Guangdong, 510610, ChinaView Hotel Details
Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)
Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center)
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Empathy Hotel (Guangzhou East Railway Station Tianhe Sports Center) Guest Reviews

4.4/5
1397 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1397)
Positive reviews(1281)
Reviews with photos/video(177)
Friendly front desk staff(119)
Average sound insulation(62)
Large rooms(58)
Convenient parking(51)
Perfect for business trips(36)
Close to train station(20)
Excellent afternoon tea(15)
Stayed multiple times(13)
Negative reviews(116)
Kurwhan
Selected Queen Room
Stayed in Jul 2024
Couples
28 review
4.2/5
Very Good
Posted on Aug 18, 2024
It's very close to Guangzhou East railway station and your meituan deliveries can be delivered to your room via a robot. Very spacious room, shower and bed.
Response from Property: Dear guest: Hello! Thank you for staying at the Amberfield Hotel (the hotel is located in the prosperous Tianhe Business District, adjacent to large leisure and shopping places such as Tee Mall, Zhengjia Plaza and Grandview Plaza). We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at the Amberfield Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Selected Queen Room
Stayed in May 2024
Couples
55 review
4.5/5
Great
Posted on Jun 8, 2024
Nice room design, big room, clean, good air quality
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Amberfield Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Ireshi
Selected Queen Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The room was spacious and they have a service robot to deliver your food to your room !!
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Amberfield Hotel. We look forward to your visit again to review our progress and wish you a happy day!
anas
Selected Queen Room
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 1, 2024
fantastic location, making it easy to explore nearby attractions
Response from Property: Dear guest: Hello! Thank you for staying at the Amberfield Hotel (the hotel is located in the prosperous Tianhe Business District, adjacent to large leisure and shopping places such as Tee Mall, Zhengjia Plaza and Grandview Plaza). We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at the Amberfield Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Abhi chatterji
Selected 2-bed Room
Stayed in Apr 2024
Business travelers
71 review
5.0/5
Outstanding
Posted on May 24, 2024
Great hotel, great room, the amenities are nice and the bed is super comfortable. Always love a soft bed instead of a hard bed that you often find in Chinese hotels.
Response from Property: 尊敬的賓客:您好!感謝您對我們的認可,您的支持與鼓勵,是我們前進的最大動力。安泊斐酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,期待您的再次光臨!
Guest User
Selected 2-bed Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
My buddy came to China for the Canton Fair, and I hooked him up with a hotel. He totally loved it. The lobby smelled amazing, giving off a chill vibe. The rooms were big, clean, and well-kept, and the staff was super friendly and on the ball. They had some top-notch room goodies, and breakfast was a variety pack, even had some mouthwatering Chinese dim sum. He's all, "Book me this joint again next time I'm in China." Plus, it's a breeze to get to the exhibition center from there. It's seriously cool!
6/7
Response from Property: Dear customer: Every choice you make is a great honor for us, and your consistent support for us is a source of great joy to us. Looking forward to reuniting with you again!
Dean71
Deluxe Room (Double bed)
Stayed in Nov 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The staff, hotel and everything regarding the hotel was excellent. But I feel the hotel is overpriced for what you get in way of room size. I stayed at another hotel close by a couple months ago for less and room etc was twice the size.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在安泊斐酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Business Queen Room
Stayed in Sep 2023
Solo travelers
5 review
2.7/5
Posted on Nov 2, 2023
Hotel didn’t have my reservation when we got there. It took 2 hours to finally get my room. Their dryer locked my clothes in. It took hours to get my clothes out.
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
RAJ KUMAR
Featured Room (2 beds)
Stayed in Oct 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Nov 14, 2023
Hotel is fine but not worth money what I paid . It’s show 4 star but really I don’t think so
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Ampere Hotel. We look forward to your coming again to review our progress, and wish you a happy day!
Wai Man
Selected Queen Room
Stayed in Mar 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 20, 2024
Not very good location but near train station
Response from Property: 尊敬的賓客:您好!感謝您入住安泊斐酒店(酒店位於繁華的天河商區,毗鄰天河城、正佳廣場和萬菱滙等大型休閑購物場所),我們將繼續秉承用心做事、細心服務的服務理念,讓您在安泊斐酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Noch19
Deluxe Room (Double bed)
Stayed in Oct 2023
Business travelers
17 review
2.0/5
Posted on Dec 1, 2023
It's 2 star residence area it's not hotel but some residential building
Response from Property: 尊敬的賓客:您好,首先非常感謝您選擇安泊斐酒店,如我們在為您服務的過程中發生的一些遺漏之處,還望您諒解與指正。我們也會加強管理,力求讓每一個入住的客人都可獲得到賓至如歸的體驗。同時亦很感謝閣下對我們的理解與包容,最後祝閣下天天開心!
Guest User
Deluxe Room (Double bed)
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Excelente hotel and rooms, I really like this hotel
Response from Property: Dear customer: Every choice you make is a great honor for us, and your consistent support for us is a source of great joy to us. Looking forward to reuniting with you again!
Jintonghonghe/Kondo
Selected Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
very good
Response from Property: 尊敬的賓客:您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 1, 2024
设施:😏🌝🙄😊
Response from Property: 您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
小糖草草飞鷹兔
Deluxe Room (Double bed)
Stayed in Sep 2023
Couples
17 review
4.0/5
Very Good
Posted on Nov 22, 2023
Not bad
Response from Property: 【酒店提供免費停車❤】尊敬的賓客:您好!感謝您對我們的認可,您的支持與鼓勵,是我們前進的最大動力。安泊斐酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,期待您的再次光臨!