Four Points by Sheraton Guangzhou, Dongpu

Four Points by Sheraton Guangzhou, Dongpu Reviews

Four Points by Sheraton Guangzhou, Dongpu

No. 1 Jingying Road, Hui Cai Road, Dongpu, Tianhe District, Guangzhou, Guangdong, 510660, ChinaView Hotel Details
Four Points by Sheraton Guangzhou, Dongpu
Four Points by Sheraton Guangzhou, DongpuFour Points by Sheraton Guangzhou, DongpuFour Points by Sheraton Guangzhou, Dongpu
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Four Points by Sheraton Guangzhou, Dongpu Guest Reviews

4.7/5
Outstanding
1760 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1760)
Positive reviews(1706)
Reviews with photos/video(186)
Classy environment(185)
Friendly front desk staff(77)
Delicious breakfast(74)
Perfect for business trips(64)
Quiet & comfortable(62)
Loved the view(23)
Delicious buffet(16)
Awesome gym(11)
Negative reviews(54)
Michael Darren
Comfort Room With King Bed
Stayed in Mar 2024
Business travelers
88 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Zora Zhou is a great example of good service. Went over and beyond to provide great service. Nice hotel, good breakfast.
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Guest User
Comfort Room With King Bed
Stayed in Aug 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 4, 2024
Customer service very helpful n also hotel flexible, manage to extend check out timing with ease. Happy with the service.. thanks to this ladies 王小姐的帮忙。
Response from Property: 親愛的賓客，能得到您的認可，對福朋喜來登來説真是莫大的榮幸！很高興您在眾多酒店中選擇了廣州東圃合景福朋喜來登酒店！期待您的下次光臨，希望下次與您的相遇能夠帶給您一樣的貼心和不一樣的驚喜與感動。
Toon Meng
Comfort Room With King Bed
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Excellent facilities. Good location. Staff were very friendly.
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
dinalue
Comfort Room With Twin Beds
Stayed in Feb 2024
Business travelers
46 review
5.0/5
Outstanding
Posted on Mar 12, 2024
The room is clean with good service , rich breakfast , nice hotel !
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou, Dongpu. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Mustaghees
Comfort Room With Twin Beds
Stayed in Jul 2024
Business travelers
21 review
3.5/5
Posted on Oct 17, 2024
Doesn't look like a chain of five star, in short, we can say money is not spent well.
Response from Property: Dear guest, warmly greetings from Four Points by Sheraton Guangzhou, Dongpu. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that have not met your expectations. Relevant departments of the hotel are following up with your valuable suggestion. I hope that you will give us a chance to get improve and earn back your trust. We sincerely look forward to your next day!
Juan Carlos
Comfort Room With Twin Beds
Stayed in Aug 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Everithing was very good, the location and the services, im glad
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
ziti
Deluxe Room With Twin Beds
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Room is clean bathroom is clean. Service is good.
Response from Property: Dear guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Ansima
Comfort Room With King Bed
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 7, 2024
I enjoyed my stay. The hotel was clean, the breakfast quite the same thing every morning. But one of the little difficulties is trying to communicate as they couldn't speak English other than that the hotel was really nice
Response from Property: Dear Valued Guest, thank you so much for taking the time to share your recent experience with us. Hotel senior management team concerns on the issues you mentioned and please be assured that the corrective actions are being conducted and we will continue to improve them. Thank you again for sharing your thoughts and we hope that we will have the pleasure and another opportunity to welcome you back in the future.
Toh2009
Deluxe Room With King Bed
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 1, 2023
Clean and quiet room, suitable for business travel persons, come out from hotel and turn right will be a small street that got variety of restaurants and convenient store
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Luke Benjamin
Deluxe Room With King Bed
Stayed in Oct 2023
Couples
4 review
4.2/5
Very Good
Posted on Nov 5, 2023
Had a great stay. Unfortunately the pool was under renovation but the concierge gave me a room upgrade. Polite staff, well-maintained room, good food. Happy guest.
Response from Property: Dear valued guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. We are sorry to inform you that our swimming pool area and changing room of the Fitness Center are closed temporarily. The renovation works are expected to end on Nov. 10th. Please accept our apologies and we are looking forward to serving you in a better environment next time.
Guest User
Comfort Room With Twin Beds
Stayed in May 2024
Other
40 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Good hotel with buffet in ground floor
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
bivak
Deluxe Room With Twin Beds
Stayed in Mar 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 8, 2024
Excellent hotel, a bit far location wise
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Guest User
Comfort Room With King Bed
Stayed in Aug 2023
Business travelers
19 review
3.5/5
Posted on Dec 19, 2023
It was okay but the Air conditioner was not blowing cold air and it was difficult to sleep
Response from Property: Dear Valued Guest，Thank you for sharing your experience with us, your feedback will help us improve our service and operation. the air conditioner is central controlled in winter. We are sorry if this affects your stay experience, we can adjust for you any time at your service while your stay. Looking forward to host you again and provide you with flawless service.
Ibrahim Eid H
Comfort Room With King Bed
Stayed in Oct 2023
Business travelers
130 review
4.0/5
Very Good
Posted on Nov 24, 2023
Clean and good breakfast only location out of city
Response from Property: Dear guest, thank you for staying at Fourpoints by Sheraton Guangzhou Dongpu Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. Looking forward to welcoming you again!
Guest User
Deluxe Room With King Bed
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Aug 12, 2024
Irene,kyle很ok
Response from Property: 親愛的客人，您好！感謝您選擇廣州東圃合景福朋喜來登酒店並認可我們家小夥伴們的工作，再多的廣告，不如大家的口口相傳，我們重視每一個客人的切身感受，衹要您來到酒店，就是我們的家人，我們願意盡最大的努力，讓您的旅行變得輕鬆愉快順心，期待您的再次光臨。祝：一切順利！