Tianzhu Holiday Hotel (Guangzhou North Railway Station Huadu Square) Guest Reviews
4.7/5
Outstanding
656 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(656)
Positive reviews(645)
Reviews with photos/video(185)
Friendly front desk staff(69)
Large rooms(49)
Perfect for business trips(30)
Amazing natural light(20)
Close to metro(20)
Excellent room layout(14)
Great air circulation(14)
Excellent TV(13)
Negative reviews(11)
Guest User
Guestroom (Double bed) (Balcony)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
A Stellar Stay at Tianmin Hotel, Guangzhou
My recent trip to Guangzhou with my wife was truly memorable, thanks in large part to our exceptional stay at Tianmin Hotel. From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home.
The hotel's commitment to excellence was evident in every aspect of our stay. The staff, particularly 星辰 and 汪达, were incredibly attentive and accommodating. Their friendly demeanor and willingness to go above and beyond to ensure our comfort made a significant difference.
One of the things we appreciated most was the hotel's ability to accommodate our requests. Whether it was a special room request or a dietary preference, the staff was always happy to assist. Their attention to detail and personalized service truly set Tianmin Hotel apart.
The hotel's facilities were top-notch as well. The rooms were spacious, clean, and elegantly appointed. The amenities were excellent, and the overall ambiance was peaceful and relaxing.
We also enjoyed the hotel's convenient location, which provided easy access to the city's attractions and transportation options.
Overall, our stay at Tianmin Hotel was a fantastic experience. The combination of excellent service, comfortable accommodations, and a convenient location made it a truly memorable trip. We would highly recommend this hotel to anyone visiting Guangzhou.
Response from Property: 尊敬的賓客您好:非常感謝您對我們酒店的好評,您的認可是我們工作的動力。我們將一如既往地提供優質的服務和設施,讓您的下一次入住體驗更加完美
Desmond D.
Guestroom (Double bed) (Balcony)
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on May 14, 2024
My wife and I recently had the pleasure of staying at the Tian Min Hotel and we had an exceptional experience. From the moment I checked in, the high level of service and welcoming atmosphere was impressive.
The hotel features stunning design with well-appointed rooms that offer both comfort and luxury. The cleanliness and attention to detail throughout the property were remarkable, which made our stay extremely pleasant.
However, what truly set our experience apart was the outstanding service provided by Mr. 刘星辰. He consistently went above and beyond to ensure that all our needs were met. Whether it was arranging special accommodations, offering insightful local tips, or simply providing a warm and friendly greeting every day, Mr. 刘星辰's dedication to guest satisfaction was evident.
His willingness to go the extra mile made a significant impact on our stay. We truly appreciated his professionalism, kindness, and personalized attention. Mr. 刘星辰's commitment to excellence exemplifies the high standards of the Tian Min Hotel.
To the management, we urge you to recognize Mr. 刘星辰 for his exceptional service. Please acknowledge him for being such an outstanding staff member. His contributions greatly enhance the guest experience and deserve to be acknowledged.
We highly recommend the Tian Min Hotel to anyone seeking a superior hospitality experience. Thank you to the entire team for making our stay memorable. We look forward to returning soon.
Response from Property: Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am very grateful to have such a great friend like you to accompany Tianmin Holiday Hotel in its growth. I look forward to meeting you next time and wish you a happy mood every day!
Zhaoqian
Guestroom (2 beds) (Balcony, tv)
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 28, 2024
Good hotel for the price. also have gym on the top floor. free parking is very easy
Response from Property: 感謝您的讚揚與大力推薦。很欣慰能得到這樣高的點評,很感激能有您這樣棒的朋友陪伴天閩假日酒店成長,期待同您下次會,祝您每天心情愉快!
Benjamin and Rhona
Guestroom (Double bed) (Balcony)
Stayed in Jul 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 28, 2024
Good hotel for one night.
Response from Property: 尊敬的賓客:您的評價是我們前進的最好動力,我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您及您家人的再次光臨!祝您生活愉快!
Saranchana Atipanya
Guestroom (Double bed) (Balcony)
Stayed in Aug 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Good hotel . Recommendation to
Response from Property: 感謝您的讚揚與大力推薦。很欣慰能得到這樣高的點評,很感激能有您這樣棒的朋友陪伴天閩假日酒店成長,期待同您下次再會,祝您每天心情愉快!
Vena-Rr
Postmodern Happy Reunion Twin Suite
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is very conveniently located, close to the Huadu Square subway station, free parking, and fast charging. The hotel front desk service is very fast. The suite I booked is super large, with a small living room and tea sets, which is convenient for drinking tea! Very clean! It was my first time to stay in a pet-friendly hotel with a dog, and it went very smoothly! The price is not expensive
Original TextTranslated by Google
Response from Property: Dear guests: Your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel employees and pay attention to the improvement of service quality. All the hotel staff look forward to seeing you and your family come again! Wish you a happy life!
Guest User
Guestroom (2 beds) (Balcony, tv)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hardware is very good 👍 The decoration is also good. I like this ring light. It is comfortable to live in.
Original TextTranslated by Google
Response from Property: Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am very grateful to have such a great friend like you to accompany Tianmin Holiday Hotel in its growth. I look forward to meeting you next time and wish you a happy mood every day!
luhaoyu1
Postmodern Happy Reunion Twin Suite
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel is in a very convenient location. The front desk service is very good. The room is spacious and bright. It is very comfortable to stay. I will come again next time.
Original TextTranslated by Google
Response from Property: Your affirmation has become the most beautiful embellishment in our lives. Your simple words are the driving force and source of our persistent efforts. I can imagine the corners of your mouth slightly raised when you tap on the keyboard. I wish you a smooth work and experience all kinds of small happiness every day. Tianmin Holiday Hotel and all its staff look forward to your visit again
Guest User
Guestroom (2 beds) (Balcony, tv)
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Aug 13, 2024
The hygiene is very poor. The betel nuts eaten by other guests have not been cleaned up for many days. The front desk service attitude is also not good.
Original TextTranslated by Google
Response from Property: Hello! We are sorry to bring you a bad experience. We once again emphasize that the guest rooms are cleaned according to strict cleaning standards. If you encounter any problems at the hotel, you can contact the front desk to solve it. If you are not satisfied after staying at the hotel for 20 minutes, you can return it for free. Giving a negative review on the platform can only vent your emotions and cannot solve your actual problem. Thank you! If you are traveling together, please take a detour.
Guest User
Happy Reunion Movie Viewing Two Double Beds Suite (Balcony + Movie Viewing Facilities)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The room was very good, a two-bedroom suite with a balcony and projection facilities, priced at less than 300. The room was clean and fresh, without any odor, and the front desk service attitude was good. It was very spacious, with good lighting, and the soundproofing was OK, but it was not on the street so it was not noisy, and you could hear the sound of the fire escape. There were a lot of food around. This hotel is really very convenient, clean, and comfortable, and the room space is also very large. It is perfect for a family of three to travel.
Original TextTranslated by Google
Response from Property: Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am grateful to have such a great friend like you to accompany the growth of Tianmin Holiday Hotel. I look forward to meeting you next time and wish you a happy mood every day!
Guest User
Guestroom (Double bed) (Balcony)
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The front desk staff Xiaoxing has a good service attitude and is willing to help. The living environment is also very comfortable.
The front desk staff Xiaoxing is nice and the living environment is comfortable and clean.
Original TextTranslated by Google
Response from Property: Your affirmation has become the most beautiful embellishment in our lives. Your simple words are the driving force and source of our persistent efforts. I can imagine the corners of your mouth slightly raised when you tap on the keyboard. I wish you a smooth work and experience all kinds of small happiness every day. Tianmin Holiday Hotel and all its staff look forward to your visit again
billxiao888
Guestroom (Double bed) (Balcony)
Stayed in Mar 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The room was very satisfactory, the front desk was very polite, the room was very clean, and the facilities were very complete
Original TextTranslated by Google
Response from Property: Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am very grateful to have such a great friend like you to accompany Tianmin Holiday Hotel in its growth. I look forward to meeting you next time and wish you a happy mood every day!
Guest User
Guestroom (2 beds) (Balcony, tv)
Stayed in Feb 2024
Other
1 review
1.7/5
Posted on Mar 25, 2024
The hygiene is so bad. I felt itchy all over my body when I slept in the middle of the night. I always felt something biting me, especially my waist. When I woke up, I had several lumps. This is the first time I have encountered such a bad experience in so many hotels. What a rubbish hotel! I really doubted that the sheets were not returned. I also saw 🪳 passing by~😭
Original TextTranslated by Google
Response from Property: 您好!非常意外第一次見到有反應身上過敏/長包的問題,不知道您是否是其它場所導致過敏,我們在從未接到有客户反饋,如有我們第一時間會陪您去醫院處理。酒店注重每個客户體驗,床單被套毛巾均為一客一換,專業洗滌廠家消毒,同時有24小時經理為客户在解決酒店內各種問題。如有做得不對的地方,還請與酒店溝通,一個差評衹能發泄情緒,並不能解決實際上遇到的問題,祝您健康!
Guest User
Guestroom (Double bed) (Balcony)
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Very good. I originally booked a king-size room, but when I arrived it was already fully occupied. Then the lady at the front desk was very nice and upgraded me to a new room. It was great, the room was big and it felt great!
Original TextTranslated by Google
Response from Property: Thank you for your praise and strong recommendation. I am very pleased to receive such a high review. I am very grateful to have such a great friend like you to accompany Tianmin Holiday Hotel in its growth. I look forward to meeting you next time and wish you a happy mood every day!
Guest User
Guestroom (2 beds) (Balcony, tv)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The location is good. There is a square around the hotel where you can go for a walk at night. The balcony in the room is very comfortable. It is clean and very comfortable. It is easy and comfortable to live here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您的評價是我們前進的最好動力,我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您及您家人的再次光臨!祝您生活愉快!