Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.5
Service8.8
Cleanliness8.7
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All reviews(2002)
Positive reviews(1875)
Reviews with photos/video(346)
Large rooms(175)
Easy to get around(129)
Classy environment(118)
Friendly front desk staff(55)
Perfect for families(44)
Close to metro(26)
Excellent room layout(22)
Loved the night views(16)
Negative reviews(127)
IslandBoi
Superior Light Luxury Business Twin Suite (Balcony + Washing Machine + Fridge + City Night View)
Stayed in Feb 2025
Business traveler
23 review
10/10
Outstanding
Posted on Mar 14, 2025
Love traveling here and staying for the night . Everything goes so smooth
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summing up our experience, actively improving our service skills, and strive to do better in future services to provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
Hassan1988
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in May 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Jul 29, 2025
Good and nice hotel
Response from Property: 【近廣州塔珠江夜景】感謝您的點評,您的五星好評對我們是極大的動力,本公寓位於廣州市中心,步行幾分鐘即可到達花城廣場欣賞廣州塔,離博物館也很近哦~家庭出遊,商務出差首選,期待我們的下次見面~
Linh Le Truong
Superior Family Business Duplex Three-Level Three-Bed Suite (Large Balcony + City Night View)
Stayed in May 2025
Family
2 review
3.0/10
Posted on Jun 12, 2025
I have never seen such a filthy and dirty apartment like this. Despite the fact that they had cleaned after I requested, but it remained full of dust and moulds. It felt like no one has been inside this place for ages
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summarizing our experience, actively improving our service skills, and strive to do better in future services and provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
Guest User
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Nov 2024
Couple
13 review
10/10
Outstanding
Posted on Dec 10, 2024
It is the same with pictures you see 😍 clean, beautiful place, huge apartment, have everything you need. We loved it a lot 😍 sorry didn’t do any photos of apartment but some photos from nearby area🤩
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summarizing our experience, actively improving our service skills, and strive to do better in future services and provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
Guest User
Superior Light Luxury Business Twin Suite (Balcony + Washing Machine + Fridge + City Night View)
Stayed in Jun 2025
Solo traveler
34 review
9.5/10
Amazing
Posted on Jul 16, 2025
Very nice and clean room. Wi-Fi was not very strong but everything else was wonderful
Response from Property: 【近廣州塔珠江夜景】感謝您的點評,您的五星好評對我們是極大的動力,本公寓位於廣州市中心,步行幾分鐘即可到達花城廣場欣賞廣州塔,離博物館也很近哦~家庭出遊,商務出差首選,期待我們的下次見面~
Steven Reginald
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Apr 2025
Solo traveler
16 review
5.5/10
Posted on May 25, 2025
Elevator was EXTREMELY slow. 6 minute wait. Lobby is not in the hotel- it’s a storefront about 100 feet from the hotel. How would you know? Why? Dumb. They went in my room after I checked in and turned off the AC and opened a window. In late May? Couldn’t sleep as I was bitten by mosquitoes all night long. Nice room but jeez.
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Celso M França
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Mar 2025
Business traveler
85 review
8.0/10
Very Good
Posted on May 6, 2025
Good location, the room it’s okay, there’s washing machine on the balcony, if you are in for the Canton fair the place is okay
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Charmaine Karabo
Superior Light Luxury Business Twin Suite (Balcony + Washing Machine + Fridge + City Night View)
Stayed in Dec 2024
Traveling with friends
8 review
6.5/10
Posted on Feb 3, 2025
The location of the hotel was great and the service from the staff was great especially the security guards they were very helpful however the hotel itself was a malfunctioning disaster the water would take forever to heat even after the estimated wait time of 20 minutes , the appliances did not work at all except for the kettle and there was no heating at all it was cold though they gave us extra blankets and tried moving us to a worse room which had mould in it we then requested for our old room back and got extra blankets . Aesthetically its not pleasing at all and its not the cleanest because the cleaning crew would come in and only clean the toilet the cleaning equipment was one mop which was used for lord knows how many other roooms without being washed so over all besides location being great I would not stay there again unfortunately .
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Guest User
Superior Family Business Duplex Three-Level Three-Bed Suite (Large Balcony + City Night View)
Stayed in Jun 2024
Family
1 review
4.0/10
Posted on Jul 21, 2024
The worst hotel experience ever! You can find Mold everywhere, on the roof, wall, curtains and cushions. The towels is not clean with some stains on it. It is like an Airbnb. How could this be a hotel?
Response from Property: Thank you for staying at our apartment! We will never stop learning, constantly summarizing our experience, actively improving our service skills, and strive to do better in future services and provide customers with better services. We hope you will visit our apartment again and get more and better suggestions from you. Thank you and look forward to seeing you again.
SABIR
Superior Light Luxury Scenic Duplex Double Bed Suite (Fridge & Washing Machine + City Night View)
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 13, 2025
The hotel is in a very good location, the service is also very good, the rate is also reasonable as per that
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Chee Lim
Superior Business Duplex Suite - 2-Room (1 Living Room, Fridge)
Stayed in May 2025
Couple
24 review
4.5/10
Posted on Jun 25, 2025
At that price in that area don't expect too much
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
jettcoom
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 10, 2024
The hotel was lovely. Great location, great price and great staff. The staff where highly attentive and were able to assist me very promptly and professionally as needed. Great stay, would 100% recommend if you are planning to travel to GuangZhou!
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
LCY_12345
Eiara House Windclear Mini Budget Room (Fridge + Washing Machine)
Stayed in Nov 2024
Couple
25 review
8.5/10
Very Good
Posted on Jan 16, 2025
Excellent value for money. Very convenient base to explore the sights around Tianhe district.
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Xavier Mc Creanor
Superior Light Luxury Scenic Duplex Double Bed Suite (Fridge & Washing Machine + City Night View)
Stayed in Dec 2024
Solo traveler
42 review
8.5/10
Very Good
Posted on Feb 10, 2025
Good hotel if you need to catch a flight the next day. Clean room and bathroom.
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨
Siddhartha Lawrence
Superior Business Double Bed Suite (Balcony + Washing Machine + City View)
Stayed in Oct 2024
Business traveler
20 review
10/10
Outstanding
Posted on Nov 12, 2024
Best Location. Friendly and Helpful Staff. Big spacious apartments with all amenities. Highly Recommended.
Response from Property: 感謝您下榻本公寓!我們永遠不會停下學習的腳步,不斷的總結經驗,積極提升自身的服務技能,力爭在未來的服務中做到更好,為顧客提供更優質的服務,希望您再次光臨本公寓並得到您更多更好的建議,謝謝 期待您的再次光臨