Elan Selected Hotel (Guangzhou Baiyun Airport) Guest Reviews
4.5/5
Good
185 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.4
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All reviews(185)
Positive reviews(178)
Reviews with photos/video(34)
Convenient location(22)
Easy to get around(21)
Close to airport(20)
Large rooms(15)
Delicious breakfast(13)
Friendly front desk staff(12)
Great value for money(11)
Quiet & comfortable(8)
Negative reviews(7)
Wayne
Queen Room
Stayed in Dec 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jan 14, 2025
It is located within walking distance from the subway. There many restaurants and a supermarket near by. It also provides free transportation to airport for early flight only. It also have breakfast.
Big reception area.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Sep 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 22, 2024
Close from the airport, they have free breakfast. I would stay again.
Response from Property: Looking forward to your next stay,my friend!
Iv罗菲
Queen Room
Stayed in May 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Jul 17, 2024
I like this hotel close to the airport. A lit of restaurants near . Their breakfast is good . The stuff is friendly,room is so spacious
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
sofia chan
Queen Room
Stayed in Oct 2024
Couples
12 review
4.5/5
Great
Posted on Nov 17, 2024
Great location for catching metro around 10 minutes walk. Shower head needs fixing, kept dropping.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Natung
Queen Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Clean room, helpful staff, good access to airport. Highly recommend for transit passengers.
Response from Property: Welcome back next time!
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I recently had a wonderful stay at the Elan Selected Hotel near Guangzhou Baiyun Airport, and I can confidently say it was a fantastic experience.
**Location:**
The hotel is ideally located just a short drive from the airport, making it super convenient for travellers. Despite its proximity to the airport, the area is surprisingly quiet, offering a peaceful escape after a long journey.
**Check-in Experience:**
From the moment I arrived, the staff welcomed me with warm smiles. The check-in process was quick and efficient, allowing me to settle in without any hassle.
**Room Quality:**
My room was modern, clean, and thoughtfully designed. The bed was exceptionally comfortable, ensuring a restful night’s sleep. I appreciated the attention to detail, with a spacious desk, plenty of charging ports, and complimentary bottled water. The bathroom was immaculate and stocked with high-quality toiletries.
**Amenities:**
The hotel boasts a variety of amenities that enhance the overall experience. I made use of the well-equipped fitness center and enjoyed complimentary Wi-Fi throughout the premises. There’s also a cozy lounge area perfect for relaxing, and the breakfast buffet offered a delightful mix of local and international dishes.
**Service:**
What truly distinguishes Elan Selected Hotel is its outstanding service. The staff were attentive and more than willing to help with any requests. They provided valuable information about local attractions and transportation, which made my stay even more enjoyable.
**Value for Money:**
Given the high quality of service, excellent amenities, and prime location, I found the rates to be quite reasonable. It’s an excellent option for both short and extended stays.
**Overall Impression:**
I highly recommend the Elan Selected Hotel for anyone passing through Guangzhou, whether for business or leisure. Its blend of comfort, convenience, and exceptional service makes it a standout choice. I will definitely be returning on my next trip to the area!
Response from Property: Welcome back to Guangzhou next time, my friend! Have a great time and good luck!
Xiao Jin
Queen Room
Stayed in Feb 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Mar 12, 2024
Really enjoyed my stay in this hotel. It was huge and very clean.
I asked for a non-smoking room and the receptionist made sure my room was cleared of any cigarette smell, even though there was an ashtray on the desk.
A bit hard to find the hotel as it's within an alleyway past another hotel. It's by the carpark next to a barber shop.
It rained heavily the two nights I was there before my flight out of Guangzhou so did not really get a chance to explore the area.
However, as I was waiting for Didi heading to the airport, I noticed a lot of restaurants on the main road just outside alley.
Breakfast is on L2, very small dining area as the layout is open with the middle area looking down to the L1 lobby and check-in area. Food was ok, breads, rice porridge, eggs, noodles, rice noodles, and some fruits.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Ariel Nguyễn Phúc
Queen Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is good looking and services are excellent. Even though the receptionist can not speak English, she can use a translator well. Good wake-up call and airport shuttle service. The only problem is the air conditioner is not too good.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Queen Room
Stayed in Jul 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 23, 2024
Affordable with good service . Serve breakfast every morning . There was no slippers to be used for the bathroom which I think would be done in the future .
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Na Fa 65
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
54 review
3.5/5
Posted on Oct 11, 2024
Nice hotel location not so bad, helpful stuff
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
John
Superior Room (2 beds)
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 24, 2024
Location very near airport, also got shuttle bas service free.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
CHOONG SUN
Superior Room (2 beds)
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Dec 28, 2023
Great for early flight travellers . About 10 minutes walk from the nearest Metro station. Lots of eateries nearby. Free transfer to the airport (takes about 15 minutes)
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Apr 2023
Solo travelers
2 review
3.0/5
Posted on May 7, 2023
All they rooms smell like cigarettes smoke. They allow guests to smoke in the room. I changed two rooms there and they both had pretty strong smell. Air-conditioner filters are soaked with smoke so running it only makes smell worse. Corridors are pretty dirty, overall feeling was not comfortable and not clean.
Staff was friendly and helpful, although not a single person spoke any English. Everything, even remote and kettle are in Chinese language.
Response from Property: Dear guest, thank you for your comments on our hotel. I am very sorry that I did not bring you a pleasant stay experience. We deeply regret this. We have received your feedback and will rectify it in the future. We look forward to coming again ,Have a good trip!
DREMO
Superior Queen Room
Stayed in Dec 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Nice place
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
1 review
3.7/5
Posted on Oct 19, 2024
ok ok ok ok ok
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!