Vienna Hotel (Guangzhou Panyu Changlong Shiqiao Metro Station) Guest Reviews
4.5/5
Good
957 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(957)
Positive reviews(920)
Reviews with photos/video(37)
Easy to get around(101)
Classy environment(86)
Friendly front desk staff(62)
Convenient parking(57)
Close to metro(43)
Delicious breakfast(23)
Perfect for business trips(21)
Poor air conditioning(16)
Negative reviews(37)
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Nov 8, 2024
great location, room is clean
Response from Property: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務。
ayub firrin
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 9, 2024
They said nice place
Response from Property: 尊敬的客人您好!感謝您對維也納酒店廣州番禺長隆市橋地鐵站店的肯定,讓每一位顧客滿意是我們不懈的追求,我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務,期待您的再次光臨!
RAFEEKH
Business Room (2 beds)
Stayed in Mar 2024
Couples
49 review
5.0/5
Outstanding
Posted on Apr 17, 2024
good very nice places
Response from Property: 尊敬的賓客:您好!看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。廣州番禺長隆市橋地鐵站酒店是一個富有年輕活力的酒店, 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇!
Guest User
Family Friendly Twin Room
Stayed in Dec 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel I booked for the guests is a chain hotel. I stayed in other hotels before, and this is my first time booking a hotel in Shiqiao. The front desk lady is gentle, pretty and nice, and the security uncle is also very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Executive Double Room
Stayed in Nov 2024
Family
7 review
1.0/5
Posted on Dec 26, 2024
I have stayed in 100 hotels, but I have never stayed in such a hotel. The living experience is very bad. The hotel is old, the old wooden floor in the room is stained, and it is black when wiped with a tissue. The curtains can hardly be pulled, the sound insulation is very poor, and the corridor is as noisy as a train when a suitcase is pulled. The washbasin in the bathroom is broken, the floor is not cleaned, there is not even an exhaust fan, and there is only 0.1 roll of tissue. The bed makes a sound when you lie down on it, and there is only one quilt in winter. The sofa cushion is deformed and dirty. I don’t want to sit on it. Is this a Vienna hotel?
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you very much for your stay and valuable comments! During your stay, we are very sorry for the omissions in the cleaning of the room floor. We will urge the relevant departments to conduct strict inspections and re-inspections. If you are dissatisfied with the hygiene and hardware facilities during your stay, please call the front desk and point them out in time. We will do our best to solve the problem for you and change the room to ensure your maximum satisfaction. Finally, we will take your feedback seriously and take measures to avoid hygiene problems as much as possible. We will continue to work hard and make continuous progress with your support and help!
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Although it has been opened for a long time, the front lobby is very clean and hygienic. There are many restaurants and shopping malls near this place, so it is very convenient for business trips. You can also go shopping around in the evening. Generally speaking, it is a little old but not dirty, and the price-performance ratio is high.
Original TextTranslated by Google
Response from Property: Dear guest, very dear guest, hello! Thank you very much for choosing to support Xiaowei. There is a self-service free laundry room on the seventh floor of the hotel. You can get Ganquan for free at the front desk when you check out. Thank you again for choosing to stay at Xiaowei. Our hotel is close to Guangzhou Metro Line 3 and is about 6 minutes' walk from Exit A of Shiqiao Metro Station. It is very convenient for eating, shopping and entertainment around. There is a Chengbei Park near the hotel, about 5 minutes' walk. The hotel has a large open-air parking lot and an underground parking lot. Parking is free during your stay. I look forward to your visit again and wish you health and happiness! Goodbye.
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
34 review
4.3/5
Very Good
Posted on Nov 2, 2024
Although it is an old hotel, the sanitary environment is very good. I am very satisfied with their service. The lady at the front desk is very polite and enthusiastic. But the hotel is a bit old after all. The bathroom door was not closed tightly, and the water leaked out when I took a shower. The bathroom floor drain was not good. After a night, the water was still there, not a drop leaked away.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and valuable comments! We are deeply sorry for the bad experience during your stay. Your opinions will help us improve our products and services and continuously improve our shortcomings. We hope that you will continue to be a loyal supervisor and inspector of our services. Your smile is the greatest affirmation of our work. We will continue to work hard and make continuous progress with your support and help!
Guest User
Deluxe Single Room
Stayed in Aug 2024
Business travelers
18 review
4.8/5
Amazing
Posted on Oct 4, 2024
It's OK. The hotel is old. I stay here every time I go on a business trip. But if it's not renovated, I might not stay here. What do you think? Oh, there's nothing to write. I'm also working hard for the points.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and valuable comments! We are deeply sorry for the bad experience during your stay. Your opinions will help us improve our products and services and continuously improve our shortcomings. We hope that you will continue to be a loyal supervisor and inspector of our services. Your smile is the greatest affirmation of our work. We will continue to work hard and make continuous progress with your support and help!
Guest User
Deluxe Single Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 12, 2024
We were given a temporary room, and the lady at the front desk was very considerate. She brought me medicine when I had a cold, and even helped me pour boiling water to make medicine. I was warmed up again. Thank you very much, hehehehehehehehehehehehe.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring great value to every guest. experience. Guangzhou Panyu Changlong Shiqiao Subway Station Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 18, 2024
There are plenty of parking spaces. The lobby decoration is very typical Vienna style. The front desk service is warm! The proximity to the subway station and the business district is the most important. It is also a good place to take the children to Chimelong to play and stroll around. Although it is a bit old, it is very clean! Jinjiang's standard is as good as always. I will choose Vienna next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 18, 2024
I would like to give special praise to the front desk of Shiqiao Hotel. I was in a hurry to catch the high-speed train in the morning, and I left my watch in the room. That watch was very expensive! I couldn't find it on the high-speed train at that time. I asked the hotel front desk, and they helped me find it in the room cabinet later. Hahahahaha, it's great. Five stars, five stars, five stars! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am so excited to see your simple and profound praise, and you also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guangzhou Panyu Changlong Shiqiao Subway Station Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
25 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is cost-effective, and most importantly, the environment is good. The location is very good. It is very convenient for shopping and eating nearby. There are two large shopping malls not far from the center of Shiqiao, and the subway station is just a few steps away. It's really good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Deluxe Single Room
Stayed in Nov 2024
Couples
27 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The stay experience was excellent! The room was spacious and bright, the layout was warm and comfortable, and the facilities were complete, especially the bed was super soft, which made people have a good night's sleep. The hotel service was thoughtful and meticulous, and the breakfast was rich and varied to meet different tastes. The location was also very convenient, and the surrounding transportation, shopping, and dining were very convenient. Overall, this stay experience was very pleasant and worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The service is very good, the room is clean, the room is quiet, and the breakfast is delicious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The facilities are very user-friendly, the internet speed is good, and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.