Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.5
Service8.9
Cleanliness8.7
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All reviews(628)
Positive reviews(576)
Reviews with photos/video(80)
Easy to get around(74)
Close to metro(34)
Average sound insulation(33)
Convenient location(32)
Friendly front desk staff(30)
Great value for money(21)
Delicious breakfast(19)
Perfect for business trips(10)
Negative reviews(52)
travelwithpawel
Double Room A
Stayed in Jan 2025
Solo travelers
13 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Nice stay. Very close to metro station. Cleaning and water fill ups every day. Good breakfast for that price. Staff barely speaks english but trying their best. Recommended.
Response from Property: Thank you for sharing a wonderful stay at this hotel! I'm glad you gave high comments on the location of the room, the daily cleaning service, the quality of the breakfast, and the staff service. Your suggestions are very important to us. Regarding employees' English communication, we are strengthening training and resource introduction to improve our service quality and ensure that every guest can get a satisfactory communication experience. When you come again in the future, we will provide more thoughtful service. Thank you again for your valuable evaluation and support!
Ramon
Business Double Room
Stayed in Apr 2025
Solo travelers
31 review
9.5/10
Amazing
Posted on Jun 2, 2025
The hotel is located about 200 meters from Tianpingjia metro station exit B (no escalators), exit A across the street has electric escalators. It’s in the middle of a market and the bus station is across the street. Also across the street are restaurants but there are more about 400 meters towards the river.
The service and facilities are similar to other Home Inn hotels. Breakfast was provided and good (wonton soup every morning), and there is a laundry room with washer and dryer. The East railway station is just a couple of metro stops away.
A20
Double Room A
Stayed in Nov 2024
Business travelers
21 review
10.0/10
Outstanding
Posted on Dec 6, 2024
Good, Clean, Near Metro Line Tianpingjia. And close to Tiyu Xilu and Gangding Area
Response from Property: It's wonderful to see your praise and feel like the best gift ever! Thank you for loving us and for not only choosing us, but for taking the time to share this wonderful experience. Every encounter is fate, we will cherish and strive to do better. Looking forward to serving you again, wish you a happy life!
Anonymous User
Double Room A
Stayed in Jul 2024
Solo travelers
13 review
7.5/10
Posted on Aug 19, 2024
Convenient located at the middle of GZ for most attractions. However, the renovation is annoying for those who only known during check in. The beds are not tidied up to standard if u stay more than a night.
Response from Property: Thank you for your valuable feedback. Were glad our central location suits your needs for exploring Guangzhous attractions. We apologize for any inconvenience caused by the ongoing renovations and the housekeeping oversight. Your comments will help us improve our services. Hoping for another opportunity to serve you better.
Abdallh Tawil
Business Double Room
Stayed in Sep 2024
Business travelers
4 review
8.0/10
Very Good
Posted on Nov 28, 2024
I had a great stay at Home Inn Hotel in Tianpingjia during my recent trip.
The staff don’t speak English at All but they were very friendly and always ready to help, making my experience even more enjoyable.
The hotel also offers a convenient shuttle bus service during the Canton Fair, which made getting to the venue easy and stress-free. Plus, the metro station is just a 3-minute walk away, making it incredibly convenient to explore the city.
The rooms at Home Inn Hotel were clean, comfortable, and well-maintained, so I had no issues with my accommodation. Overall, I highly recommend Home Inn Hotel for both business and leisure stays, especially for its excellent location and helpful staff.
هوتيل مليح بالتريس !! الميترو قريب جو الثلاث دقايق وفي محل غدائية مقابل الفندق والاسعار هني رخيصة للارض لكن مطاعم حلال مافيش وطبخ في الفندق مافيش بتجيك في تشحيطة للشاوبي لو والا اي مكان ثاني اني مادورتش مطاعم هني لكن كرخص مكان رخيص ونظيف في ايام المعرض ممتاز الحق وحاجة ثانية لما تحجز راهو الاسعار الرخيصة فالغالب غرف بلا نافدة فا ضروري تشوف الوصف باش مايصيرلكمش زي ماصارلي 😅، في المجمل العام مكان مليح ومنورين خوتي الليبيين والعرب وين ماكنتوا.
Response from Property: Wow, when we read your review, I feel that we feel sincere satisfaction that makes us feel warm. This good review is not only an appreciation of our service, but also the best reward for every member of our team. We will continue to maintain this enthusiasm and professionalism and bring you a better experience! Regarding the issue of meals you mentioned, our hotel has breakfast for 25 RMB per person, you can ask the front desk when you stay next time if you want. Breakfast is only open from 7:00-9:30 and lunch and dinner are not served in the restaurant. The type with letter A is a room without windows. Thanks again for your detailed review! All your feedback is our precious wealth. We will continue to improve the quality of services to ensure that every experience meets your expectations. Looking forward to your next visit!
ADNAN/ATIF
Double Room A
Stayed in Jan 2025
Solo travelers
5 review
7.5/10
Posted on Feb 19, 2025
The location is good but hotel main door is at the back side.
Response from Property: Thank you so much for your positive review of us and we are glad that the location wise has met your needs! We apologize for the inconvenience caused by the fact that the hotel door is located at the back. We promise to improve this situation as soon as possible and provide a more convenient access experience for you and other guests.Thank you again for choosing our hotel and look forward to bringing you a better service experience in the near future.
Peter
Business Double Room A
Stayed in Jul 2024
Solo travelers
38 review
9.5/10
Amazing
Posted on Aug 13, 2024
I stayed for the second time,this time the room I got was somewhat worn,however it was perfectly fine for a late check-in and early check-out.
Response from Property: Customers are our foundation and service is our basis. When you are out, you can relax your mind and be enriched in spirit in the city. We are dedicated to service and look forward to the next wonderful encounter with you. We are always waiting for you on the road and wish you all the best.
Guest User
Double Room A
Stayed in Feb 2025
Solo travelers
3 review
7.0/10
Posted on Mar 21, 2025
Little small room
Response from Property: Dear guest, we truly appreciate your feedback and have understood your feelings about the room size. We deeply comprehend the significance of the sense of space for your stay experience. Please rest assured that we have taken your opinion into consideration. When you make a reservation next time, you can choose the business queen-sized bed room, which is a room type with higher comfort level to meet the needs of you and other guests. Here, we would like to extend our sincerest apologies to you and hope that you will enjoy a more satisfying service and accommodation experience when you stay with us again in the future. Your satisfaction is our greatest motivation.
Guest User
Double Room A
Stayed in Oct 2023
Solo travelers
3 review
9.5/10
Amazing
Posted on Dec 8, 2023
The hotel is hard to find because it's behind some shops but it's super close to the tram station and there's lots of shops nearby.
Response from Property: Thank you for sharing. On the journey, people have smooth and bumpy roads, joy and sorrow, but Xiaoru hopes to give guests only comfort and happiness here. Xiaoru always welcomes you!
Essie P
2-bed Room
Stayed in Jun 2022
Solo travelers
6 review
9.5/10
Amazing
Posted on Jul 19, 2022
The hotel was a moderate walk from the Tianpingjia metro station, but there was clear signage with the Home Inn logo for direction. Additionally, there were some fruit and skewer vendors outside the metro, which was super convenient. Room was tidy and suitable, bed was comfy and 2 water bottles were provided for refreshment. Would gladly stay again if I needed place for the night.
Response from Property: Joy and gratitude are the power to eliminate troubles. Thank you for your support and trust. Xiaoru has always been here. I hope you will come again, okay?
Aizza
Double Room A
Stayed in Aug 2023
Solo travelers
4 review
8.0/10
Very Good
Posted on Oct 6, 2023
the place is clean and comfy
Response from Property: 尊敬的客人,非常感謝您選擇廣州天河天平架地鐵站店如家,我們的宗旨是為每一個客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
Olga
Double Room A
Stayed in Aug 2023
Other
2 review
2.0/10
Posted on Sep 29, 2023
No good experience
Response from Property: 親愛的小主,您好!謝謝您的寶貴意見!我們一定檢討自己做的不足的地方並積極改正。在住期間有任何問題,都可以及時房間電話撥9到前台,我們儘量達到您的滿意,歡迎監督!謝謝
Jim 從事旅遊業超過卅年
Double Room A
Stayed in Apr 2025
Solo travelers
55 review
6.0/10
Posted on May 17, 2025
Close to the subway station, there is an elevator, but there are too many rooms on each floor, like walking in a maze! Breakfast is provided at this price which is great! It's great value for money! It’s only two stops to Guangzhou East High-Speed Railway Station.
Original TextTranslated by Google
Guest User
Double Room A
Stayed in Apr 2025
Solo travelers
22 review
2.2/10
Posted on May 13, 2025
Very bad, very bad, poor attitude. When I checked in, a boy was on the phone and ignored me. Another one was playing with his phone and didn't help me. Poor hygiene. There was a bad smell. There was no window in the room. There was no waiting. The location was in an alley. The room was bad. I thought it was a guesthouse in the 90s.
Original TextTranslated by Google
Guest User
Business Double Room
Stayed in Mar 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Apr 7, 2025
😭 Such a gentle front desk, helped me delay because I was stuck in traffic and couldn't make it back
Original TextTranslated by Google
Response from Property: 看到您的好評,就像冬日裏的一縷陽光,温暖了我們的心房。感謝您選擇我們,更感謝您對我們的信任與支持。我們深知每一次服務都承載着您的期望,因此我們將更加珍惜這份緣分,用心呵護每一位客户的滿意與幸福。期待與您攜手前行,共創美好未來!