To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(844)
Positive reviews(816)
Reviews with photos/video(138)
Friendly front desk staff(81)
Classy environment(56)
Perfect for business trips(27)
Convenient parking(26)
Tasty food(11)
Awesome gym(9)
Close to metro(8)
Tasty coffee(7)
Negative reviews(28)
Sunnyellow
Feicui City-View Double Bed Room
Stayed in Jun 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The male staff is too helpful.. needed to go shenzhen and they help me save a lot on my taxi fare and translate for me.
Response from Property: Dear guest: Thank you for your full five point review. Xiaofei has always been dedicated to creating a comfortable and convenient business travel experience for guests. We hope to add joy and emotion to your journey and look forward to your next visit, bringing you a more satisfactory stay experience.
Aylasoul
Feicui City-View Double Bed Room
Stayed in Jun 2024
Business travelers
8 review
4.5/5
Great
Posted on Jul 13, 2024
Great service! They care for their customers. Clean hotel facilities. Great value for money. They went above and beyond catering to my dietary requirements (vegan) at the breakfast buffet and took good care of me. Breakfast offered is simple Chinese style. Room is very comfortable and beautiful (I got a free upgrade from my trip status!) Only thing I would suggest is that the dining area could be kept cleaner. Each morning it was hard to find a clean table when I came in for a later breakfast. Location is a bit inconvenient depending on what you are doing, but for me working mostly online it was a great environment and the location didn’t matter so much. I would come and stay again.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. Remembering the wonderful time you had here moved us deeply, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your approval, and we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Abdul Rahman
Feicui City-View Double Bed Room
Stayed in Apr 2024
Business travelers
8 review
4.5/5
Great
Posted on May 18, 2024
Close to my work, near by metro station, and very clean and deluxe rooms.
Response from Property: Thank you for your love and recognition of Xiaofei. Feili International Hotel has always been dedicated to creating a comfortable and convenient business travel experience for guests, hoping that we can add joy and emotion to your journey.
Ace21
Feili Grand Suite (One-Bedroom, One-Living Room)
Stayed in Apr 2024
Solo travelers
35 review
2.5/5
Posted on May 4, 2024
Not very suitable for family and couples
Response from Property: Dear customer, Xiaofei is very sorry for not meeting your expectations. Your feedback is very important to us, and we will work hard to improve. We hope that you will have a different experience next time you come here.
Mustapha Mushi
Feiya City-View Twin Room
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 20, 2023
A great hotel with the best customer service support. We enjoyed our stay
Response from Property: 尊敬的客官您好,相識是最珍貴的緣分,思念是最美麗的心情,牽掛是最真摯的心動,問候是最動聽的語言。期待您再次入住~
BANGOURA
Feiya City-View Twin Room
Stayed in Mar 2024
Solo travelers
10 review
3.7/5
Posted on Apr 25, 2024
the hotel room and staff are very good but the breakfast is really low quality
Response from Property: Dear guest, for your breakfast suggestion, the hotel will definitely strengthen the product requirements, and thank you for your recognition of the hotel service.
fkakfiwjfbeh
Feicui City-View Double Bed Room
Stayed in Sep 2024
Family
38 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Clean and comfortable. Free parking
Response from Property: Dear guest: Hello, thank you for checking in and taking the time to share your stay experience with us. It is our job and honor, and we believe we can also bring you a satisfactory experience. Looking forward to your next stay!
Andre David Pendra
Feicui City-View Double Bed Room
Stayed in Nov 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Dec 12, 2024
Good hotel
Response from Property: 非常感謝您選擇翡麗國際酒店,也許這就是緣分,讓您和我們酒店有了一場美麗的邂逅。我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。
PHILIP-LAU
Feiya City-View Twin Room
Stayed in Mar 2023
Business travelers
7 review
4.0/5
Very Good
Posted on Apr 17, 2023
Good hotel. I will come again next time.
Response from Property: Dear guests,it is an honor to receive your evaluation of our service .We have always served our guests warmly and sincerely .Your satisfaction is our greatest pursuit .We will try our best to do a good jod in service ,hoping to win five-star praise . Looking forward to your visit again. I wish you a happy life!
Ricky519
Feiya City-View Twin Room
Stayed in Nov 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The breakfast is rich and delicious. The location is convenient. There are many small vendors on the road downstairs in the afternoon. You can buy something to eat. It is very cheap. The room is clean and cost-effective. I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your visit. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise, and at the same time we are more motivated to move forward. Thank you for your feedback. Xiaofei is constantly working hard to improve and hopes to have more opportunities to serve you!
Guest User
Feicui City-View Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The front desk lady has a lovely smile, and the check-in procedure is fast. The room is spacious and bright, and the bed is very comfortable. I had a good sleep. The housekeeping lady also provided timely and kind service. There is also a free laundry room on the fourth floor, and free parking. It is so convenient. Next time I come here, I will choose this place.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
.tingting💋
Feiya City-View Twin Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Whether it is a business trip or a leisure trip, this hotel can provide first-class service and comfortable environment, and it is undoubtedly a five-star rating! Thanks to the little European and American girl at the front desk, who patiently told me all the questions and had a warm service attitude❤️Thank you☺️I am the girl with the burgundy hat (911)
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Feili International Hotel. Maybe it is fate that allows you to have a beautiful encounter with our hotel. Thank you for sharing and recognizing our service level. It is a pleasure to leave you with unforgettable and wonderful memories. We are happy to add a touch of uniqueness and care to your stay. We hope to have more opportunities to serve you!
Guest User
Feicui City-View Double Bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The decoration of the hotel is very good, which is the type I like. The hotel has a gym. You can exercise while staying in the hotel, which is very good. The front desk service is very good and very helpful. It is a very good stay experience, great 👍🏻
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing Feili International Hotel. We are committed to our original aspirations, hospitality and considerate service, which will allow you to experience more beauty on the road. If you like us, you can promote us to your friends. We look forward to your visit again and wish you a happy life!
Guest User
Feiya City-View Twin Room
Stayed in Aug 2024
Business travelers
36 review
4.0/5
Very Good
Posted on Oct 10, 2024
The hotel environment is OK, the breakfast is quite scarce, there is nothing delicious, but it is still no problem to fill the stomach. It is a distance from the business district, about 15 minutes walk
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:您好!感謝您選擇翡麗國際酒店,不忘初心,方得始終,我們的早餐每天更換不同菜品,感謝您的反饋,小翡會繼續推出新的菜品,歡迎品嚐,酒店臨近廣州白雲站、地鐵8號線,讓您出行無憂,絕佳的服務讓您在路途中感受到更多的美好,期待您的再次光臨,祝您生活愉快!
Anonymous User
Feicui City-View Double Bed Room
Stayed in Aug 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The room is a bit small, but the price is right. The room is quiet and well-equipped. There are breakfast, fruit, porridge, and noodles. The front desk lady Xiao Ou is enthusiastic. The transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!