Sheraton Guangzhou Nansha Hotel

Sheraton Guangzhou Nansha Hotel Reviews

Sheraton Guangzhou Nansha Hotel

No. 79-80 Haixi Street, Haibin Road, Nansha District, Guangzhou, Guangdong, ChinaSee Hotel Details
Sheraton Guangzhou Nansha Hotel
Sheraton Guangzhou Nansha HotelSheraton Guangzhou Nansha HotelSheraton Guangzhou Nansha Hotel
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Guest Reviews

9.5/10
Outstanding
1695 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1695)
Positive reviews(1669)
Reviews with photos/video(381)
Loved the view(90)
Perfect for kids(76)
Delicious buffet(53)
Great swimming pool(44)
Tasty dinner(27)
Has facilities for children(16)
Family activities available(8)
Negative reviews(24)
데니안
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
18 review
9.5/10
Amazing
Posted on May 18, 2025
You can enjoy vacation in good facility hotel and get best service from the hotel. Hotel reception can communicate in English well and it's so convenient benefit in china. It's highly recommended.
Response from Property: Dear guest, Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your time with us. Your approval will be the biggest driven force to continually enhance the quality of our services and products. We are aiming at customizing care and attention for each guest and creating an individualized experience. We hope that you will give us the opportunity to welcome you back to Sheraton Guangzhou Nansha Hotel in the very near future.
Wonjin Jung
Deluxe Room (2 Beds)
Stayed in Jun 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jul 14, 2025
Nice location with good breakfast I will come again
Response from Property: Dear guest, thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your valuable stay experience. We are delighted to hear that you are satisfied with our service, location and restaurants. We will continually create a renewal and individual experience as it is what we pursue for. We are looking forward to meeting you again at Sheraton Guangzhou Nansha Hotel.
Guest User
Deluxe Room (Double Bed)
Stayed in Feb 2025
Business traveler
15 review
10/10
Outstanding
Posted on Mar 15, 2025
Extended the stay. Very comfortable for a business stay.
Response from Property: ear guest, Thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. It is refreshing to know that you are satisfied with our service，location and facilities. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 9, 2024
Staying at the Sheraton Hotel is like entering a cozy paradise where everything feels just right. The hotel looks stunning and feels super comfy. The food at the restaurants is really yummy, and the staff are super friendly and helpful. Plus, there's live music in the evenings, the band is really amazing, making your stay even more special. Sheraton Hotel is all about making you feel pampered and happy, it was an unforgettable moment.
Response from Property: Dear Valued Guest, thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Antonio P Gomes
Deluxe Room (2 Beds)
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Jun 2, 2025
All was great for a mini solo weekend.
Response from Property: Dear guest, thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your valuable stay experience. We are delighted to hear that you are satisfied with our service, facilities and restaurants. We will continually create a renewal and individual experience as it is what we pursue for. We are looking forward to meeting you again at Sheraton Guangzhou Nansha Hotel.
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Family
23 review
9.5/10
Amazing
Posted on Jul 2, 2024
Very life hotel in Nansha, the stuff is very helpful, many of them can speak English. Breakfast is very nice, many options for every taste, maybe at least one fresh squeezed juice could be a good idea. They were very kind and let me change my booking a without extra charge.
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Guangzhou Nansha Yuexiu Hotel and leaving your valuable comments. To provide you with a comfortable living environment and home away from home service is the heart and common goal of all hotel staff. At the same time, we attach great importance to your feedback, and has been your review feedback to the hotel's relevant operating departments, we sincerely look forward to your return, I wish you and your family a happy life!
Guest User
Deluxe Room (Double Bed)
Stayed in Nov 2023
Couple
49 review
8.0/10
Very Good
Posted on Dec 27, 2023
Near Wanda shopping mall. Room is tidy and clean but TV resolution can be better.
Response from Property: Dear Valued Guest, Thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience. We are happy to hear that you are satisfied with our service, facilities. We also have shared your comments with the relevant team. We are focused on continuous improvement of our guest individual experiences and this cannot be achieved without honest feedback from guest like your good-self. Again, thank you for bringing these to our attention. We wish you a renewal trip.
Dr. G
Executive Suite
Stayed in Jun 2025
Business traveler
23 review
10/10
Outstanding
Posted on Jul 13, 2025
Alisa is the best
Response from Property: 尊敬的賓客，感謝您選擇入住廣州南沙越秀喜來登酒店並且留下寶貴的點評。我們很高興您有一個愉快的入住體驗，為您提供舒適的居住環境和賓至如歸的服務是全體酒店員工的心意和共同的目標。我們真誠地期待您的再次到來，祝您和您的家人生活愉快！
tinhau chan
Deluxe Room (Double Bed)
Stayed in Nov 2023
Couple
42 review
8.0/10
Very Good
Posted on Dec 26, 2023
everything is good but not up to excellent. i will choose to stay again when i next go there.
Response from Property: Dear Valued Guest,Thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience.We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Christ
Deluxe Room (Double Bed)
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 17, 2024
Great Hotel, nice and spacious rooms. Very friendly staff and excellent service. 5/5
Response from Property: Dear Valued Guest, Thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve. We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Fanny15
Deluxe Room (Double Bed)
Stayed in Mar 2024
Business traveler
6 review
8.0/10
Very Good
Posted on Apr 26, 2024
allover is good & breakfast has lots of choices.
Response from Property: Dear guests, thank you for choosing us. We will continue to work hard to provide you with a more comfortable stay. Thank you again for your support and praise! We sincerely look forward to your coming again!
Guest User
Deluxe Room (Double Bed)
Stayed in Apr 2023
Couple
1 review
7.0/10
Posted on Jun 5, 2023
The hotel location didn't have many places within walking distance. It was clean and the service could speak English and was able to answer all of my questions. The room facilities were just okay, as some outlets didn't work and the sliding door to the bathroom made an incredibly loud squeaking noise. It seemed as though no one had checked it, or didn't try to fix it.
Response from Property: Dear Valued Guest,Thank you so much for staying at Sheraton Guangzhou Nansha Hotel and we appreciate your time to post such a detailed review. Your comments are well received and we have shared your feedback with the relevant departments and teams.Please accept our sincere apologies for those service you have experience during your stay. We valued your feedback which will certainly help us make further improvement. We hope that we could be awarded another opportunity to redeem ourselves and have you experience an uplifting Sheraton stay. We look forward to your next visit and providing you with future renewal stays.
Guest User
Deluxe Room (Double Bed)
Stayed in Apr 2025
Couple
29 review
10/10
Outstanding
Posted on May 23, 2025
The check-in experience was quite good. We were upgraded to a river view room. The bedding was of good quality and we slept soundly. The location is very good. It is opposite Jiaomen River Park and next to Wanda Plaza. It is suitable for vacation and staycation in Nansha. The service was also very good. We checked in on 520 and the room was simply decorated in advance. Since the buffet was not open from Monday to Thursday, we had dinner in the Chinese restaurant on the second floor. I have to say that the ingredients and taste were really good, but a little expensive. During the stay, a membership manager invited us to join the club. His attitude was very polite. Although I said I had not joined the club, he learned that it was my birthday today and sent a small strawberry cake to my room. Overall, it was a very good experience. The price was not high compared to other Sheraton hotels, and it was very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Guangzhou Nansha Hotel and leaving valuable comments. Providing you with a comfortable living environment and home-like service is the intention and common goal of all hotel staff. Thank you for your recognition of our service, which will become our driving force for continuous progress. The hotel is located in the commercial center of Nansha District, with a superior geographical location. At the same time, it is surrounded by Jiaomen River Park. Convenient transportation can easily reach Nansha Water Bird World, Nansha Tianhou Temple, Nansha Wetland Park and other destinations. It is the destination for business and leisure travel. We sincerely look forward to your coming again and wish you and your family a happy life~
Joann.Huanggg
Deluxe Room (2 Beds)
Stayed in Apr 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on May 22, 2025
When I checked in, the butler added WeChat specifically, which provided me with very convenient service information in the hotel. The hotel is located near Jiaomen River Park, which is very green. There are also cute little animals in the hotel, which is suitable for bringing children to see. The front desk staff can be seen to be very professional, smiling and enthusiastic! I have stayed at Sheraton several times and I still recommend it!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Guangzhou Nansha Hotel and leaving valuable comments. Providing you with a comfortable living environment and home-like service is the intention and common goal of all hotel staff. Thank you for your recognition of our service, which will become our driving force for continuous progress. The hotel is located in the commercial center of Nansha District, with a superior geographical location. At the same time, it is surrounded by Jiaomen River Park. Convenient transportation can easily reach Nansha Water Bird World, Nansha Tianhou Temple, Nansha Wetland Park and other destinations. It is the destination for business and leisure travel. We sincerely look forward to your coming again and wish you and your family a happy life~
Fion WinWin
Executive Room (Double Bed)
Stayed in Mar 2025
Family
73 review
10/10
Outstanding
Posted on Apr 28, 2025
The front desk clerk was friendly and polite, with a smile on his face. The room is clean and the air conditioning is cool. We booked the Executive Lounge Happy Hour, which allows dining from 3pm to 7:30pm, which is great. The Executive Lounge on the 18th floor is beautiful and quiet. It feels so comfortable and relaxing. The afternoon tea cakes are delicious. There are many types of wine in the evening. The cocktails made by the waiters are also good. There are also many types of hot food. I am very satisfied with the waiters' good service. There was a little unpleasantness in the middle. A child was making loud noises and destroying the tranquility there. He was also riding a bicycle there, which was very rude. Fortunately, the waiter knew that the child was too noisy and his behavior was too dangerous, so he went over to invite the child and his family back to the room so as not to disturb other guests. I forgot to ask the waiter's name. This waiter deserves praise. The breakfast has a wide variety and tastes great.
Original TextTranslated by Google
6/12
Response from Property: Dear guests, thank you for choosing to stay at Sheraton Guangzhou Nansha Hotel and leaving your valuable comments. We are glad that you have a pleasant stay. Providing you with a comfortable living environment and home-like service is the intention and common goal of all hotel staff. We sincerely look forward to seeing you again and wish you and your family a happy life!