Atour Hotel Shiguang Road Panyu Guangzhou Guest Reviews
4.8/5
Excellent
1437 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1437)
Positive reviews(1416)
Reviews with photos/video(124)
Friendly front desk staff(146)
Quiet & comfortable(121)
Delicious breakfast(121)
Good sound insulation(74)
Convenient parking(53)
Close to metro(23)
Clean bathrooms(16)
Nice elevator(13)
Negative reviews(21)
Guest User
Superior Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The front desk staff of the hotel is responsible for being polite, and the accommodation experience is very good. If there is a chance, I will stay in this hotel again. Focus on commending the front desk staff.
Response from Property: 亞朵旨在為每一位住店的朋友營造一個清新舒適的入住體驗,一個雅緻開放的空間 緩解您旅途的疲憊,看到您的評價就知道您是真的愛上我們亞朵了,希望您以後的旅途 中都會有朵朵們的陪伴。一杯紅茶,一本書,一個愛我們的您,把滿意帶走,把愛留在 了亞朵。希望您能常回家看看!
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel is very nice and the service is very good. The breakfast is also good. 👍👍👍👍👍
Response from Property: 感謝親的 5 分哦!亞朵,倡導自然、健康的生活方式。我們有清新、舒適的環境; 雅緻、開放的空間;真誠、有愛的服務。在亞朵休憩、充電,您能得到身心的放鬆和愉 悦的體驗,讓您可以完全拋開工作中的疲憊,所以是,旅遊出差的必選,期待我們的再 次邂逅~
Abhay0601
Superior Queen Room
Stayed in Feb 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Very nice hotel
Response from Property: Thank you dear friends of Atour. I am very excited to see your good comments. Although it is just a few words, I can feel that you like us very much. Atour focuses on hotels, but we started from hotels and are not limited to hotels. We provide attentive service, sweet smiles, and considerate authorization, making you feel like home. We are waiting for your coming again!
HYUNWOO
Superior Queen Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very good service
Response from Property: 感謝客官對朵兒的讚許,您的評價是對朵兒們最大的鼓勵,亞朵,鄰里服務,總有不期而遇的温暖,第四空間,給您不一樣的入住體驗,鄰里服務像家裡一樣温暖貼心,期待客官常回來看看.
Life Bright
Executive 2-bed Room
Stayed in Jan 2025
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 23, 2025
manyi!
Response from Property: 親愛的朵友, 看到您對我們的房間給予如此高的評價,我們真是由衷地高興!房間整潔乾淨、無異味,明亮寬敞,設施設備都是煥然一新的,這正是我們一直努力為每一位朵友打造的理想住宿環境。您的滿意就是我們最大的動力和榮幸。 在這新春佳節之際,我們衷心祝願您和家人新春快樂,福星高照,願您每一次的差旅或休閑之旅都能像在我們亞朵一樣,舒適又愜意! 期待不久的將來能再次為您服務,亞朵與您不見不散!
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
5 review
4.8/5
Amazing
Posted on Feb 25, 2025
I originally booked 2 nights, but because the stay was more comfortable, I stayed one more night. Atour still provides high-quality service as always.
Let me first talk about the advantages of this hotel: 1. The room is consistent with the picture, and the sound insulation is OK. The weight of the door when I pushed it made me know that the sound insulation would not be too bad. There was no noise after the window was closed. Even so, the bedside was still equipped with earplugs. The bed and pillow are the signature of Atour, which is different from ordinary chain hotels; 2. The laundry room washes and dries three times, and it also uses LG's high-end commercial washing and drying. Basically, there will be no queues. The hotel also provides a service of washing and returning, which is very worry-free; 3. The gym equipment is OK, and both anaerobic and aerobic exercises can be done, which is a big plus for fitness enthusiasts (such as me); 4. In terms of meals, there are many types of breakfast: Cantonese, Western, Chinese stir-fried, soup noodles, various drinks, etc., and the supply time is long. I slept in on the weekend and came to the restaurant at almost 11 o'clock and there was still sufficient supply! There are supper, porridge and some snacks every night; 5. The service is polite and thoughtful. Tea will be provided when you arrive at the front desk, and the hotel staff will greet you warmly when they meet.
Of course, there are some minor shortcomings, which can be improved: 1. The shower in the bathroom does not seem to be within the scope of daily cleaning, and there is a lot of scale on the water outlet; 2. The dumbbells in the gym are rusty, and it is better to do maintenance.
Original TextTranslated by Google
Response from Property: Dear friends,
We are so happy to see your detailed and satisfactory comments! Thank you for your favor to our Atour Hotel. You stayed one more night because of the comfortable stay, which is the greatest affirmation for us.
We are really proud of the advantages you mentioned:
The room is consistent with the picture, the sound insulation effect is good, the design of the door takes into account the sound insulation needs, and the earplugs are provided to ensure that you have a quiet rest environment. The bed and pillow are indeed our "Atour characteristics", and I am glad that they can bring you a different experience.
For the three-wash and three-dry equipment in the laundry room, we use LG high-end commercial washing and drying, just to make it convenient and fast for friends to wash clothes. We also provide the service of washing and returning, and hope that you can be more worry-free.
The gym is fully equipped, whether it is aerobic or anaerobic exercise, it can meet the needs. For fitness enthusiasts like us, this is definitely a plus!
In terms of meals, we strive to provide a variety of choices, and the breakfast time is also specially extended, just to allow friends to enjoy the delicious food leisurely. We also carefully prepare the midnight snacks every night, hoping to bring you a touch of warmth.
Courteous and thoughtful service is our basic principle. The tea at the front desk and the warm greetings of the staff are all to make you feel the warmth of home.
Of course, we also attach great importance to the shortcomings you mentioned:
We will pay more attention to the cleaning of the shower in the bathroom to ensure that every detail is clean and tidy.
We will maintain the dumbbells in the gym to keep the fitness equipment in good condition.
Thank you again for your valuable advice. We will continue to work hard to make Atour Hotel a place you look forward to every time you travel!
Looking forward to seeing you next time, I wish you all the best!
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is clean and spacious. The front desk lady is also very nice and helps with receiving and sending express deliveries. The hotel is in a good location, relatively quiet, with many gold shops nearby, suitable for shopping at night
Original TextTranslated by Google
Response from Property: 一字一句的讀完您的反饋,朵兒心中萬分狂喜,就好像千里馬等待已久終於遇上了欣賞它的伯樂,從您的字裡行間朵兒看出您一定是温暖且心思細膩的人,我們把最好的東西用在了您的使用感受上,温馨,實在卻不浮華,酒店內有好吃的當地特色早餐哦~可以讓您足不出户就可吃各種美食,二樓就是健身房和洗衣房哦,方便為您的旅途提供便利!您的感受以及滿意就是對我們最大的肯定我們會繼續努力!亞朵旅途中的家,我們相約下哦~
Huangjinmangguo
Superior Queen Room
Stayed in Jan 2025
Business travelers
34 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The hotel is warm, unique and quiet. I want to stay here again after staying for a few days. The hotel has good sanitary conditions, clean and tidy. You can open the windows for ventilation during the day. There is no odor
Original TextTranslated by Google
Response from Property: 親愛的朵友!首先,非常感謝您對我們酒店的肯定和好評。我們非常高興您認為我們的設施完善且衞生乾淨。您的滿意是我們最大的追求,也是我們不斷提升服務質量的動力。 關於設施完善: 我們一直致力於提供高品質的住宿體驗,確保每一位客人都能享受到完善的設施。從客房的舒適度到公共區域的便利性,我們都力求做到最好。您的滿意是我們最大的肯定,我們會繼續努力,確保每一位客人都能感受到家的温馨和便利. 關於衞生乾淨: 衞生是我們酒店的首要任務之一。我們嚴格遵守衞生標準,確保每一個細節都達到最高要求。您的肯定是對我們衞生工作的最大鼓勵,我們會繼續保持這種高標準,為您提供一個乾淨、整潔的住宿環境。 再次感謝您的評價,期待您下次光臨,繼續享受我們的服務和設施。祝您生活愉快!
Jixiao
Executive 2-bed Room
Stayed in Dec 2024
Family
23 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is very cozy, the service is very thoughtful, the breakfast is very rich, the porridge at night is very delicious, the children like it very much, it is highly recommended!
Original TextTranslated by Google
Response from Property: 親愛的朵友,感謝您選擇亞朵酒店,並分享您美好的入住體驗,祝您蛇年大吉,平安喜樂!得知您感受到房間的温馨,我們感到無比欣慰。在亞朵,我們始終致力於為每一位朵友打造一個如家般的舒適空間,讓您的每一次入住都能感受到家的温暖。服務得到您的認可,是我們最大的榮幸。我們深知,周到的服務是連接心與心的橋樑,也是亞朵一直以來的堅持與追求。早餐的豐盛與夜間粥品的可口,能夠讓您和孩子都感到滿意,這讓我們倍感開心。在亞朵,我們注重每一個細節,希望為您的味蕾帶來不一樣的驚喜。孩子喜歡我們的酒店,是對我們最大的鼓勵。我們一直致力於為家庭客人提供更多貼心服務,讓孩子在旅途中也能找到屬於自己的快樂天地。非常感謝您的推薦,這將是亞朵不斷前進的動力。在未來的日子裏,我們將繼續努力,不斷提升房間品質、服務質量和餐飲水平,期待再次迎接您和家人的光臨,與您共同編織更多温馨美好的回憶。祝您蛇年行大運,闔家歡樂,萬事如意!
Pingjing
Jimu Double Bed Room
Stayed in Dec 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Jan 21, 2025
The pictures and texts are not very relevant. Staying at Atour has gradually become a normal choice when going out. It has modern facilities, good hygiene, and the environment is mostly acceptable.
Original TextTranslated by Google
Response from Property: Dear Duoyou,
We are so happy to see your comments! Thank you for choosing Atour and making Atour a warm home during your journey. You mentioned our modern facilities and sanitary conditions, which is exactly the ideal accommodation environment we have been working hard to create for every Duoyou. We are also constantly improving the environment, hoping to bring you surprises and comfort every time.
Your affirmation is our driving force, and we will continue to work hard to make every stay a wonderful experience. Looking forward to meeting you again next time, Atour is here, waiting for the wind and waiting for you!
I wish you all the best and a happy life!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is clean and comfortable, with complete facilities and convenient transportation. I will choose Atour next time~
Original TextTranslated by Google
Response from Property: 親愛的朵友,您好!收到您的評論,我們亞朵團隊真是既開心又感激。得知您對我們的房間衞生、設施以及交通位置都給予了高度評價,説“房間乾淨舒服,設施齊全、交通便捷”,這真的是對我們最大的鼓勵和肯定!在亞朵,我們一直致力於為每一位賓客提供一個温馨、舒適、便利的住宿環境。您的滿意就是我們不斷追求的目標,也是我們持續改進的動力源泉。聽到您説“下次還會選擇亞朵”,我們真是感到無比的榮幸和期待。我們非常期待在未來的日子裏,能再次有幸成為您旅途中的堅實後盾,為您的每一次出行都增添一份安心和舒適。為了感謝您的支持和信任,我們一定會繼續努力,不斷提升我們的服務品質,確保每一次的相遇都能給您帶來全新的驚喜和體驗。再次感謝您的寶貴評價,願亞朵能成為您旅途中永遠的温馨之選!祝您生活愉快,旅途平安!
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The first time I stayed at Atour, the purpose was to give my baby a surprise. When I arrived at night, I needed to decorate the room, so I brought a lot of things. As soon as I entered the door, someone greeted me enthusiastically. Seeing that I had a lot of bags, they also helped me with my luggage. The front desk was very helpful and always responded to my needs quickly. My thoughts seemed to be written on my face. I walked to the front desk with a bouquet of flowers to check in. During the communication process, the front desk could always guess what I wanted. Because I came in a hurry, many things were not ready. I asked the front desk for pens and cards with a try-it mentality. I didn't expect that the hotel actually had all kinds of brushes. The front desk lent them to me one by one. It was so thoughtful. This was my first confession, and I was very nervous. I didn't know what she was thinking. The front desk not only encouraged me, but also sent blessings. It is always very heartwarming to get blessings from strangers.
I was very moved by the enthusiasm of the front desk, and I will choose to stay at Atour next time.
Original TextTranslated by Google
Response from Property: 每天最開心的事莫過於看到您的好評,您的好評就像是清泉一樣滋潤我們的心田,我們會更加的珍惜您的好評,不斷的改進自己,完善自己,力求讓我們的服務做得更好,你的好評就是對我們最大的肯定和鼓勵,希望您再次光臨~
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The breakfast was very satisfying. It was winter and probably because of the heating pipe problem, the room was noisy. The front desk helped to change it to a relatively quiet room. It was pretty good. Checking out was Christmas Eve and they gave me a Christmas fruit🍎
Original TextTranslated by Google
Response from Property: Dear friends,
Thank you for choosing Atour Hotel and sharing your valuable experience! We are very happy to know that you are satisfied with the breakfast, which is the beginning of the deliciousness and vitality that we hope every guest can enjoy.
We are deeply sorry for the problem of the sound of the hot air pipe in the room you mentioned. In winter, there may be some inevitable noises due to the heating system. Thank you for your understanding and tolerance. We are very happy that the front desk team can quickly change you to a relatively quiet room to make your stay more comfortable.
The peace fruit 🍎 given at check-out is our little thought, hoping to bring you peace and joy on Christmas Eve. Your satisfaction is our greatest happiness!
Thank you again for your stay and feedback, and look forward to having the opportunity to serve you again in the future and create more warm and beautiful memories for you. I wish you all the best, peace and joy!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The service is very good, good, the first choice for business trips, very satisfied with the stay, the front desk is very enthusiastic, I will come again next time, the service is really good, the first choice.
Original TextTranslated by Google
Response from Property: 親愛的朵友,您的評論如同冬日裏的一縷暖陽,照亮了我們的心房!感謝您對我們亞朵酒店的青睞與讚譽,您的滿意就是我們最大的動力和榮耀。在亞朵,我們始終堅信“服務至上,以客為尊”的理念,您的每一次肯定都是對我們服務團隊最大的鼓勵。前台的熱情,衹是我們細緻入微服務的一個縮影,我們很高興能成為您出差旅途中的温馨港灣。在此,再次感謝您的寶貴評價,您的滿意笑容是我們不斷前行的力量。期待與您再次相遇,在亞朵,感受家的温暖與舒適。祝您旅途愉快,萬事順意!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I didn't expect that Atour's room was so comfortable, very friendly, and the service was also very good. We were also provided with drinks and office supplies while working in the lobby, which was super good.
Original TextTranslated by Google
Response from Property: I was moved to tears by your awesome likes. All we do is to provide you with a satisfactory, comfortable and healthy accommodation environment. We are also very touched that you can recommend it to your friends to share this joy. We look forward to your next stay!