CitiGO Huange Hotel

CitiGO Huange Hotel Reviews

CitiGO Huange Hotel

4th Floor, 418 Huanshi Dong Lu, Yuexiu District, Guangzhou City, Guangdong Province, Yuexiu District, Guangzhou, Guangdong, ChinaSee Hotel Details
CitiGO Huange Hotel
CitiGO Huange HotelCitiGO Huange HotelCitiGO Huange Hotel
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Guest Reviews

9.5/10
Outstanding
1954 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1954)
Positive reviews(1928)
Reviews with photos/video(432)
Easy to get around(222)
Friendly front desk staff(212)
Delicious breakfast(159)
Close to metro(132)
Tasty coffee(63)
Small room size(59)
Garden view(21)
Awesome gym(9)
Negative reviews(26)
Anderson
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Apr 2025
Business traveler
9 review
10/10
Outstanding
Posted on May 3, 2025
Third time staying at this hotel. Nothing to complain about it besides I asked for a late check out last time and they charged 37,5RMB/hour .
Response from Property: Thank you for your trust and love for CiiGO. CitiGO was designed by an internationally renowned designer to create a new concept space that integrates "community shared lobby, light lifestyle, and intelligent guest control". The hotel is always committed to bringing you a high-quality stay experience and looks forward to your stay again!
Vardhman Patni
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Mar 2025
Business traveler
2 review
9.0/10
Great
Posted on May 1, 2025
The hotel modern and perfect for business traveller's. Though the rooms are small, but the service and facilities inside the room is good. Overall it's a good staty
Response from Property: CitiGO hopes that more and more guests like you can give us feedback and encourage us to continue growing through satisfactory praise. We hope that everything we do will be a perfect experience for you. Let you have a relaxed and pleasant stay, and feel warm and satisfied every day~
ShimmyHK
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Mar 2025
Business traveler
45 review
2.0/10
Posted on Apr 19, 2025
They are taking your pictures like a criminal during check-in. Asking you too many questions like a police officer. Room windows are horribly smaller with no view. Room layout is very weird. Inside the room has too noisy stuff working, couldn't sleep well. TV is totally useless, no movie to watch. Fridge is not even working well.
Response from Property: We are sorry for the unpleasant stay experience you had. Thank you for your feedback. Registration at check-in and asking about the reason for entry are the check-in procedures of our country. We are sorry for the bad experience you had. If you have any questions during your stay, please feel free to contact our staff. We will try our best to give you a satisfactory answer. I wish you a happy life~
Guest User
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jun 2025
Other
10 review
2.5/10
Posted on Jul 24, 2025
Arrived after midnight and was awake all night waiting for the morning to leave. Room smelt of cigarettes and extremely small . Wash basin inside the room not in the bathroom. Also, hotel is above the metro station and starts from the middle of the building. You will need to carry your luggage a few steps up. Breakfast all mixed with pork and nothing is labeld. This hotel was not suitable for me. It was a big mistake to ignore some reviews.
Response from Property: 很抱歉給您帶來了不愉快的入住體驗,CitiGO由國際知名設計師親自執筆設計,打造集“社區共享式大堂、輕生活方式、智能化客控”為一體的新概念空間。酒店始終致力於為您帶來高品質的入住體驗,咱們酒店早餐所屬自助形式,90多樣品種任您挑選,在明檔廚房有各種粉面標識,您在住期間有任何需要幫忙的可以隨時聯繫前台,酒店全體員工感到很抱歉此次入住未能達到您的預期,辜負了您對我們的期望,所有的理由與解釋都是蒼白無力的,我們衹能不斷強大自己,用自己的實際行動來得到您的原諒。
Marc
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jun 2025
Family
4 review
9.5/10
Amazing
Posted on Jul 25, 2025
Good service and decent breakfast. Entrance wasn’t very stroller/suitcase friendly.
Response from Property: 感謝您對CiiGO的信任和喜歡。CitiGO由國際知名設計師親自執筆設計,打造集“社區共享式大堂、輕生活方式、智能化客控”為一體的新概念空間。酒店始終致力於為您帶來高品質的入住體驗,期待您的再次入住!
Nand
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Sep 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Oct 24, 2024
It’s great for a quick stay if you’re not in the hotel most of the day. I checked in close to midnight and was out by 9am. There was some sort of Loud banging noise throughout the night coming from outside the hotel but I have no idea if that happens on a regular basis. I would certainly stay here again.
6/13
Response from Property: Dear guests, thank you for your valuable voice. We are sorry that we did not give you a satisfactory stay experience during your stay. We will actively improve the shortcomings. We need your support and company to grow!
Guest User
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 30, 2025
I stayed at Citigo for 8 stays, overall stay was wonderful- the location, cleanliness and behaviour of the staff was wonderful. Its close around 800 metres to Indian Restaurants and also very close to subway station. A big shout out to Jensen at the front desk- she was really very courteous and helpful, at the last moment when I was getting late for airport she helped me book a cab and even dropped me off downstairs.
Response from Property: 看到您的評價,我們非常的受寵若驚,讓每一位賓客入住滿意是我們的追求。我們的服務宗旨就是把顧客滿意度放在第一位,以最好的狀態,用最好的服務,最甜美的微笑,迎接每一位顧客的到來~
Guest User
Joyful Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 9, 2025
Very professional and accommodating staff, clean rooms and space. I recommend!
Response from Property: 尊敬的賓客您好,非常感謝您對CitiGO的點評!為您提供周到的服務和舒適的環境,是我們的職責,CitiGO會一直努力,給您更多的驚喜。酒店位於廣州市越秀區環市東路418號四層,距離區莊地鐵站步行約5分鐘,附近小吃很多,出行也是很方便的哦,我們一定會保證您下次過來住時的入住感受同樣十分滿意!
Podsolnuh
Huanyi Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jan 2025
Couple
4 review
8.0/10
Very Good
Posted on Mar 4, 2025
Normal hotel. Poor breakfast. Small rooms. Location is quite good. For a couple of days is normal to stay in.
Response from Property: 抱歉給您帶來不好的入住體驗。您的意見和建議已收到,我們會盡快核實自查,加強對相關工作人員的監督和培訓。任何問題,可隨時聯繫我們的工作人員,我們會盡力給您滿意的答覆.
Guest User
Joyful Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jan 2025
Couple
2 review
5.0/10
Posted on Feb 11, 2025
The room was poorly lit and the entrance was too dark. We were told that the check-out time was before 2pm. When we got back to the hotel at 12:45, the room key had been disabled. We were unable to take the elevator and enter the room to pick up our luggage. We were very embarrassed. The front desk should tell us in advance that the room must be checked out before 12 o'clock, and the luggage can be placed at the counter for management. It's not about saying nothing.
Response from Property: We're sorry for the bad stay experience you had. Your opinions and suggestions have been received. We will verify and self-examine them as soon as possible and strengthen supervision and training of relevant staff. If you have any questions, please feel free to contact our staff and we will try our best to give you a satisfactory answer.
Guest User
Joyful Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jun 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jul 22, 2024
Wonderful experience .. Very clean rooms . Bar and lobby is extra ordinary … Wait to stay next time
Response from Property: Thank you for your trust and love for CitiGO. Our hotel has German showers, Japanese toothpaste, latex mattresses, down bedding... In terms of sleep and bathing, CitiGO always strictly adheres to high quality standards. We will continue to work hard to create more and better stay experiences, and look forward to your stay again!
Guest User
Huange Twin Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Mar 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Apr 28, 2025
Breakfast is delicious near metro station & local food shop.
Response from Property: CitiGO希望有越來越多像您這樣的賓客,可以給到我們意見的同時還能通過滿意的褒獎來對我們繼續成長道路上加油打氣。希望我們所做的一切對您來説是一種恰到好處的體驗。讓您可以輕鬆愉悦的入住,温馨滿意的感受入住每一天~
Guest User
Huanyi Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Oct 2024
Solo traveler
1 review
5.0/10
Posted on Nov 19, 2024
The experience at this hotel was terrible. This is the worst hotel I’ve ever stayed at. The room was small and located on the sixth floor, with poor soundproofing. The other guests were noisy, and I could hear the rumbling of the subway, even feeling the vibrations it caused. On the second night, I requested to move to the top (10th) floor, but there were limited vacant rooms. I was assigned a room with an obstructed window, even though I had originally booked an unobstructed “Huangyi King Room.” My room type was downgraded and I didn't get what i paid for, but it would be ok if it could take me away from the noise. However I could still faintly hear the subway noise, and the constant door slamming from guests in the neighboring rooms kept me awake all night. Additionally, while having breakfast, I found a small piece of plastic bag in my wonton soup. I will never stay at this hotel again.
Response from Property: 很抱歉給您帶來了不愉快的入住體驗,也很感謝您的反饋!由於咱們酒店距離地鐵位置比較近,時而會聽到地鐵經過的聲音,您的意見和建議已收到,我們會盡快核實自查,加強對相關工作人員的監督和培訓。任何問題,可隨時聯繫我們的工作人員,我們會盡力給您滿意的答覆。
Guest User
Huange Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Mar 2024
Business traveler
1 review
7.0/10
Posted on Jun 5, 2024
It was a bit of a struggle from beginning until the end due to lack of English spoke by staff. We paid for breakfast but hardly had much options for us and were never clear on translation. Some team members made an effort with communication via WeChat which made up for some of it.
6/11
Response from Property: We apologize for the bad experience you had. We have received your comments and suggestions. We will verify and inspect them as soon as possible and strengthen the supervision and training of relevant staff. If you have any questions, please feel free to contact our staff and we will try our best to give you a satisfactory answer!
Anonymous User
Huanyi Double Bed Room (Smart Control & 65-inch Projector TV + Mini Fridge)
Stayed in Jul 2024
Business traveler
25 review
9.0/10
Great
Posted on Aug 30, 2024
The hotel room is clean and tidy, the house keeping personnel are very helpful, reception are perfectly well. Will used the same hotel again
Response from Property: 尊敬的賓客,您好!CitiGo歡閣酒店每一個工作人員都十分高興看到您滿意此次的入住,得知我們的服務有為您的旅程錦上添花,我們倍感榮幸之餘更加感謝您的包涵。