Red Roof Inn Greenville

Red Roof Inn Greenville Reviews

Red Roof Inn Greenville

91 Vision Ct, Greenville, South Carolina, 29607See Hotel Details
Red Roof Inn Greenville
Red Roof Inn GreenvilleRed Roof Inn GreenvilleRed Roof Inn Greenville
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

6.5/10
36 review
Verified reviews
Location6.7
Amenities6.3
Service6.7
Cleanliness6.3
Filter by:
Sort by:
All reviews(36)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(3)
Molly K
Superior King Room-Non-Smoking
Stayed in Jun 2023
Solo traveler
38 review
7.0/10
Posted on Jul 10, 2023
Great experience. Loved the staff. Very accommodating and hospitable
Anonymous User
Deluxe Room With Two Double Beds Non-Smoking
Stayed in Mar 2023
Couple
2 review
10/10
Outstanding
Posted on Apr 10, 2023
I enjoyed the stay I jooked again just because of the convince and the ppl
Jeffrey S
Stayed in Mar 2025
Solo traveler
4.0/10
Posted on Apr 22, 2025
I stopped off because it looked quiet and out of the way. There were limited options around the area. It was raining hard, and I was on a motorcycle. When the lobby smells smoky we are off to a bad start. Wanted a 100.00 dollar deposit on my card. I asked why. The guy said “ for the smoking” I told him I do not smoke. He said that’s the policy. I said no thanks and spent another hour in the rain and horrendous traffic but found a nice place off I 85 that was pricey but very nice. I can’t honestly say if the place was good or bad, but it’s got a different vibe about it.
Response from Property: Dear Jeffrey S, Thank you for taking the time to tell us about your experience at the Red Roof Inn Greenville. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours, Erika Red Roof Management RediResponse Specialist
robert c
Stayed in Dec 2024
Family
2.0/10
Posted on Jan 29, 2025
made reservations at one price and when we checked in, they changed it to a higher price. two nights with cops and people running around outside call the main office and was told they would not do anything even with my emails that show my reservation for a refund
Response from Property: Dear Robert, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greenville. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the change in rates. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell Red Roof Management RediResponse Specialist
Guest User
Stayed in Jan 2024
Business traveler
8.0/10
Very Good
Posted on Feb 29, 2024
I stayed here for four days. The first room I got had two full beds and had an AC unit that was very worn and barely worked. I request a move to a king bed for my last two days and it was a cleaner room with good AC. They also gave me a courtesy by charging me the same rate on the king room as the two fulls. The front desk is friendly. Overall, the place is clean and quiet at night and a few people were walking their dogs around the property. It's close to the interstate but you can barely hear any traffic noise. The hotel itself is tucked back into the woods. I wish the WiFi was a little faster but it got the job done. There is a QuikTrip nearby for all your snacking needs.
Guest User
Stayed in Mar 2023
Other
2.0/10
Posted on Apr 10, 2023
Dirty all over especially the edges of the floor but including the tables, sink, counter, and even the toilet a bit. I wiped down some of the floors and it came up brown. It smells strongly of wet dog and I can see fur on the edges of the floor. I wish I had cleaning supplies. I feel very uncomfortable sleeping here. The bedding looks okay. It's a small room as well but I wouldn't mind that if it was clean. I'm not going to stay at a red roof inn ever again.
Response from Property: Hello Jacob, The feedback provided in your review is much appreciated. I am sorry to hear the issue you described regarding the room, bathroom and floors being unclean, there being a odor in the room and that its sizing was not to your liking. I really appreciate you bringing this to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Thank you again for sharing your concerns. We wish you the best in your future travels Very truly yours, Toni-Ann RediResponse Specialist
Guest User
Stayed in Dec 2022
Couple
10/10
Outstanding
Posted on Jan 31, 2023
Kassaundra, one of the front desk agents, was not only polite, but she was helpful as well as professional. We had great conversations. She is the reason that we’ll be back! This Red Roof Inn get a 10/10 because of her.!
Guest User
Stayed in Dec 2022
Business traveler
10/10
Outstanding
Posted on Jan 21, 2023
I came to this hotel because i had issues at my first hotel that i had booked for today 1/21. The gentleman at the desk was wonderful. Had me laughing the entire time while he was checking me in. Very friendly gave me the room i needed due to physical issues. Definitely will be back again next time I’m in the area
Response from Property: Dear Cassandra, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the customer service provided by the gentleman at the desk also, being able to provide you with a room you needed due to physical issues. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Oshane RediResponse Specialist