Hot spring Hotels in Gotemba

The view of Mt. Fuji from the large window on one side of the room is really great. From Mt. Fuji under the moonlight to Mt. Fuji in the bright sunlight... You can see Mt. Fuji indefinitely while lying on the bed. The staff is also friendly, and some of them speak Korean, so I was able to communicate comfortably. There is a little dust in places that are not easily visible, but the cleanliness and bedding were generally good. The view from the lobby and hot springs was also really good. I felt that many of the guests were Chinese.

It is what you can expect from a Dormy Inn : lots of freebies, a comfortable room and a bathhouse area with the bonus point of having a good Mount Fuji view especially if you get the rooms facing the right side. The hotel's clearly geared for people who drive, there is two main carpark areas but it can get filled up quite quickly during peak holiday periods. The breakfast was sumptuous and excellent as expected from a Dormy Inn. There is a nice late night soba service and popsicles in the evening. Location wise, it is only a short drive away from the Gotemba Premium Outlets and some local sights. It is located next to Chichibunomiya Memorial Park with a former villa. The hotel is also pretty new.

There was very strong smell as soon as we walked into the room, like decayed wood. The toilet is so tiny that the nose practically touching the wall. We have to make up our own bed, that's very strange, even putting on the bedsheets. The meal there also no value for money. Breakfast is quite skimpy. The only good thing about the hotel is the view, where the outdoor onsen can see Mt Fuji

Staff are very nice. It’s very quiet in the environment, very pleasant stay. Since we took bus at JR Gotemba, we called the hotel earlier for the pick up service. And unfortunately the bus was late, we could not meet the car anymore. We then asked the tourist information Ctr to call. ( tips to all tourists)

Woke up to stunning view of Mount Fuji! Hotel reception cannot speak good English but luckily one of them can speak mandarin. There is an in-house onsen. Pretty cool. Welcome alcoholic drink upon check in. But hotel is pretty far from train station and there is no proper pavement. Can be a bit scary to walk through the dark alleys alone at night.

Parking is very convenient Opposite is Aeon Maxvalue, Daiso There will be a lot of cleansing products for girls when they check in. The double bed is small The large bathing area is divided into men's and women's time slots. For girls, it is before 9:30 pm, and for boys, it is after 10 pm. The bathhouse is very small and can only accommodate about 5 to 6 people.

We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba.