Jl. Jend. Sudirman No.69, Terban, Kec, Terban, Gondokusuman, Yogyakarta, Special Region of Yogyakarta, 55223, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
85 review
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Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(85)
Positive reviews(85)
Reviews with photos/video(32)
Awesome stay(31)
Great service(28)
Awesome rooms(26)
Awesome amenities(18)
Delicious breakfast(14)
Great location(11)
Large rooms(7)
Convenient location(7)
Guest User
Deluxe Double Room
Stayed in Mar 2025
Couple
2 review
8.0/10
Very Good
Posted on Apr 26, 2025
A good hotel in a good location that’s got a weak spot, which is its food. We had a double room that was a great size with a very big bed furnished with comfortable linen. The a/c worked well and was relatively quiet. There was in room tea and coffee and bottled water.
We ate at the hotel twice, and declined breakfast after looking to see what was available. For breakfast, while we were around 40 minutes from the end of service the food looked meagre and unappetising. There was the opportunity to have omelettes etc, but we decided against it.
We ate in the rooftop restaurant, ordering spaghetti bolognese, chicken wings, spring rolls and a pizza. The food took a while to arrive and when it did it all came at once. All of the food was tepid at best and seemed as if it had been waiting to be collected and brought from the ground floor to the top floor. The bolognese was acceptable with the pasta being cooked al dente. The spring rolls had gone soggy and the wings, being just warm, were cooked ok but the sauce they were covered in was sickly sweet. The pizza was not cooked. The toppings appeared to be cooked but the base was raw. The dough was uncooked and inedible. We pointed this out and we were told it could be cooked further. We decided that probably wouldn’t improve it much. The staff offered a replacement, but again we decided that it would take too long and asked for it to be taken off the bill.
The second time we ate at the hotel we used the ground floor restaurant. Once again the food was disappointing. The oxtail soups contained beef that was not tender but tough, although the clear broth was tasty. The pasta of beef Alfredo, which was advertised as containing beef, mushrooms, etc was served with just a few pieces of what looked like smoked beef in a claggy sauce. Again, it appeared as if the meal had been sitting on the counter waiting for the waiters to deliver it to the table and had lost its heat. The fruit salad platter and banana fritters were very good.
Service at the hotel, from reception staff through to housekeeping was very good.
Overall, I’d stay again by I would avoid the restaurants.
6/7
Response from Property: Dear Our Valued Guest,First of all, I would like to thank you in choosing Swiss-Belboutique Yogyakarta as your preferred accommodation during your trip.I would like to apologize for the inconvenience during your stay. I’ve taken necessary action so that our team is better informed and such things will not occur again in the future.I hope this will not stop you from being a loyal guest, and we will have an opportunity to welcome you again in the future to rectify your recent experience. Thank you for bringing this to my attention, and I definitely look forward to welcoming and meeting you on your next stay with us.Kind regards,General Manager
Guest User
Grand Deluxe Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 26, 2025
Very nice accommodation and the pool is amazing! The staff is so nice and helpful. Breakfast is 😘
Response from Property: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the facilities that we provided, delicious food, and the staff friendliness , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
archippo
Deluxe Twin Room
Stayed in Apr 2025
Family
26 review
9.0/10
Great
Posted on Jun 16, 2025
Great hotel at Yogyakarta city center, a lot of food nearby.
Response from Property: Dear Archippo, We are very happy to know that you had a wonderful stay with us on your recent trip to Yogyakarta. Thank you for sharing your positive feedback from your stay experience which very useful for other travelers. We are all looking forward to welcome you back on your next trip to Yogyakarta. Kind regards, General Manager
Mada Thaleeb
Business Suite
Stayed in Nov 2024
Family
58 review
10/10
Outstanding
Posted on Jan 12, 2025
The room was clean and tidy, rooms very spacious, and the staff is friendly. Thank you
Response from Property: Dear Mada Thaleeb,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, cleanliness and the staff friendliness, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Fambo11
Deluxe Double Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 14, 2025
Awesome hotel ! Highly recommended! Will come back and stay here again
Response from Property: Dear Fambo11,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business traveler
7 review
9.0/10
Great
Posted on Sep 7, 2024
I had good stay as my room was well kempt, and windows were directly lighten up by the sunlight. However, in terms of amenities, i noticed that there was no iron and iron board. The refrigerator was broken as well and there was a conmecting door to the other room which i find it odd. Anyway, this experience did not affect me because of the cleanliness and hospitality of the staff. I appreciate them contacting me to ask if they can clean as was in DND mode. Overall, i will still book again in this hotel for another opportunity of business travel
Response from Property: Dear our valued guest,Thank you very much for taking the time to write such a detailed review on your recent stay at Swiss-Belboutique Yogyakarta.I apologize that our room facility did not meet your expectations. Your comment is valuable, I highly appreciated it. I look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Alessandro Migliore| General Manager
YSTT
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Apr 28, 2025
Great room, great service. Breakfast pretty decent. Second time staying here..
Response from Property: Dear YSTT,Thank you very much for taking the time to write such a detailed review on your recent stay at Swiss-Belboutique Yogyakarta.I apologize that your breakfast did not meet your expectation. Your comment is valuable, I highly appreciated it. I am very happy knowing that you loved the room, and staff service. Those are important little things that we provide at Swiss-Belhotel to ensure our guests comfort.I look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
Callie Ann
Family Suite
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 21, 2025
This was a lovely hotel, the staff were so accommodating. The breakfast was good and because trip.com automatically charged me for a four person booking when there was three, the hotel let me have an extra breakfast each day for take away. Highly recommended hotel.
Response from Property: Dear our valued guest,Thank you very much for taking the time to write such a positive review on your recent stay with family at Swiss-Belboutique Yogyakarta.We are very happy knowing that you enjoyed your stay at Swiss-belbooutique Yogyakarta.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,General Manager
HyeHyeon
Deluxe Twin Room
Stayed in May 2024
Traveling with friends
6 review
9.5/10
Amazing
Posted on Jun 12, 2024
Love the room, hotel breakfast was okay and I'm super impressed with the laundry service! Would love to go back again if I'm back in Yogjakarta
Response from Property: Dear HyeHyeon,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the laundry service, those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
FebDjas
Deluxe Double Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 5, 2025
It was a pleasant stay! Room was big & its near everywhere. Perfect for family
Response from Property: Dear Febrina,We are very happy to know that you had an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com during your stay and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,General Manager
Kristya
Deluxe Double Room
Stayed in Dec 2024
Couple
3 review
8.5/10
Very Good
Posted on Feb 5, 2025
The room is clean and comfortable .friendly staff and near to go TuGu
Response from Property: Dear Kristya,Thank you for sharing your positive feedback on Trip.com and giving Swiss-Belboutique Yogyakarta your positive review.I couldn't agree more with you regarding our location. I am glad to know you're happy and enjoyed your stay.I hope we will welcome you again in the near future, and please do not hesitate to contact us prior your arrival should you have any special requirements.Once again thank you and see you soon.Kind regards,General Manager
AndersonDJ
Deluxe Twin Room
Stayed in May 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 17, 2024
Good room and clean facilities!
Came for a stay with friends
Response from Property: Dear AndersonDJ,We are very happy to know that you have an enjoyable stay with us on your recent trip to Yogyakarta.Thank you for sharing positive feedback on Trip.com from your stay experience, and we are all looking forward to welcome you back on your next trip to Yogyakarta.Kind regards,Alessandro Migliore | General Manager
YEK YUEN
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Jun 10, 2025
All good with convenient location.
Response from Property: Dear Our Valued Guest,Thank you very much for your great review of Swiss-Belboutique Yogyakarta on your recent stay with us.I couldn't agree more with you regarding our location.I hope we will welcome you again in the near future.Once again thank you, and see you soon.Kind regards,General Manager
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Couple
2 review
10/10
Outstanding
Posted on Aug 2, 2023
We thoroughly enjoyed our stay at Swiss Belboutique Yogyakarta! The breakfast spread was great and our stay was really comfortable. Without a doubt, we will choose to stay with Swiss Belboutique when we’re in Yogyakarta again.
Response from Property: Dear Our Valued Guest,Thank you very much for taking the time to write such a positive review on your recent stay at Swiss-Belboutique Yogyakarta.We are very happy knowing that you loved the room that we provided, delicious food, and the ambience , those are a few little things that we provide at Swiss-Belhotel to ensure our guests get a good night sleep.We would also like to thank you for recommending us to travelers planning to stay around Yogyakarta area.We look forward to welcoming you soon on your next trip to Yogyakarta.Kind regards,Nungrudin Sukmawati | General Manager
RODRIGUEZCOARASA
Deluxe Queen Room
Stayed in Sep 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Oct 5, 2024
Good service and facilities.
Response from Property: Dear Rodriguezcoarasa,Thank you very much for your great review of Swiss-Belboutique Yogyakarta on your recent stay with us.Your review acts as a recommendation to others who wants to find a hotel, meeting room or restaurant especially in Yogyakarta area.Kind regards,Alessandro Migliore | General Manager