To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(329)
Positive reviews(310)
Reviews with photos/video(29)
Awesome rooms(74)
Large rooms(35)
Convenient parking(29)
Friendly front desk staff(22)
Delicious breakfast(21)
Easy to get around(13)
Nice shower(7)
Close to train station(5)
Negative reviews(19)
Guest User
Standard Double Room
Stayed in May 2024
Other
52 review
4.7/5
Amazing
Posted on Jun 26, 2024
The hotel is near the train station and street market. The rooms are spacious and it’s in a quiet area so it’s a nice place to rest.
Response from Property: 尊敬的賓客:您好。感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
Jiuwuzhizunzhu
Deluxe Room (2 Beds)
Stayed in Mar 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Very good, support and praise. A must-choose hotel for going to Kekexili, good environment, good humidifier, good air conditioning and hot water, the front desk and finance are also very enthusiastic. I strongly recommend everyone to stay directly when you come to Golmud.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello. Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Standard Double Room
Stayed in Mar 2024
Other
22 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Very enthusiastic, patient and thoughtful.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your recognition of Golmud Vienna Hotel. Our hotel is a new hotel with complete facilities and equipment. The rooms are equipped with a small refrigerator, oxygen concentrator, humidifier, Yumeng bed, buckwheat pillow and down pillow, etc. The hotel service team has received professional training. As long as you stay in this hotel, whether it is living, working or meeting guests, it will bring you a spacious, bright and comfortable feeling. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, and all fatigue and troubles will go away, leaving a happy mood. We now provide free check-in, zero waiting, luggage storage, taxi calling and other services. We hope to provide you with the best check-in experience and leave a good impression on your trip. Thank you again for your trust and praise for us. We will make persistent efforts. Xiaowei looks forward to your next visit and wish you a pleasant journey! Affirmation, looking forward to visiting again, wishing you a pleasant journey.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Solo travelers
11 review
2.5/5
Posted on May 5, 2024
The room is average, Ctrip does not provide breakfast, and the waiter's attitude is poor. I will not stay there again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your trust in our hotel and choosing to stay in our hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. We have been following up on the issues you reflected. We feel extremely guilty for the inconvenience and bad experience brought to you. Thank you again for your trust in our hotel. Before your next stay, you can contact the hotel in advance so that we can provide you with the best service. All the hotel staff wish you a pleasant journey.
middlesky
Family Friendly Twin Room
Stayed in Mar 2024
Family
31 review
5.0/5
Outstanding
Posted on May 4, 2024
Integrating the previous Vienna standards and quality, it is cost-effective as a relay, but there are some things that need to be improved. The humidifier is moldy, scale, and the noise is great. If you use this as a selling point, it is pure false advertising.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying in Vienna in the autumn breeze and for your affirmation of our service. We will take one step at a time, do our service work steadfastly, not indulge in fantasies, not pursue empty reputations, and as always adhere to the service concept of "customer satisfaction is the only criterion for testing our service level". I hope that every guest staying here can get a comfortable and relaxed stay experience. All the rooms in our hotel have windows, and the height of each floor is more than 3.6 meters, and the usable area is more than 40 square meters. As long as you stay in this hotel, whether it is living, working or meeting guests, you will feel spacious, bright and comfortable. The hotel has a leisure meeting area and a self-service tea area, which are all free to use. We are one point away from full marks for your review. Unfortunately, we did not meet your expectations. We will work hard to improve in the future and look forward to your visit again. I wish you a pleasant journey!
Zailushang🌿wan®long
Deluxe Room (2 Beds)
Stayed in Mar 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on May 1, 2024
Vienna Golmud Huanghe Middle Road store is the same as most stores in China, with great hardware and software. We arrived late and disturbed the front desk lady. How sorry we are, hahahahahaha
Original TextTranslated by Google
Response from Property: Dear guest: Hello. Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Standard Double Room
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The hotel is in a good location, the front desk service is warm and considerate, it's really good, it feels like home, the room is hot, it's worth staying
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Lilinbo
Deluxe Room (2 Beds)
Stayed in Mar 2024
Couples
34 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is clean and sanitary, the breakfast is quite rich, it is close to the train station, and parking is convenient and free.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Iyourendaifei
Deluxe Room (2 Beds)
Stayed in Mar 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Apr 17, 2024
The smell was too pungent after entering the room. I changed to another room but it was still the same. If I hadn't checked in late at night, I would definitely have changed to another room. Apart from this, everything else was impeccable.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, we deeply apologize for the inconvenience caused to you. We will properly handle your opinions and actively make improvements. We hope that you can have a brand new experience when you come back. We apologize to you again.
Anonymous User
Standard Double Room
Stayed in Sep 2023
Family
93 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The room is large and well-equipped. You can also request an oxygen concentrator. There is a large parking lot. The breakfast is rich and varied, with stir-fried dishes, mixed vegetables, fruits, etc.
Original TextTranslated by Google
Response from Property: Dear guest: Hello. Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Family Friendly Twin Room
Stayed in Aug 2023
Travel with friends
11 review
3.5/5
Posted on Oct 9, 2023
The overall service quality is average, and the room door lock was wronged many times! The space in the room is large, the bathroom is separated from dry and wet areas, the breakfast food is average, and overall the room is acceptable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello. Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Guest User
Deluxe Family Room
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 9, 2024
We were 3 people on a business trip and didn't expect to have a 4-person room. There was a large bed and two single beds. The room was large, the bed and pillows were very comfortable, the transportation was convenient, and the room was clean. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, thank you for your recognition of Golmud Vienna Hotel. Our hotel is a new hotel with complete facilities and equipment. The rooms are equipped with a small refrigerator, oxygen concentrator, humidifier, Yumeng bed, buckwheat pillow and down pillow, etc. The hotel service team has received professional training. As long as you stay in this hotel, whether it is living, working or meeting guests, it will bring you a spacious, bright and comfortable feeling. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bathing products as standard. We hope to provide you with a better bathing experience, and all fatigue and troubles will go away, leaving a happy mood. We now provide free check-in with zero waiting, luggage storage, taxi calling and other services, hoping to provide you with the best check-in experience and leave a good impression on your trip. Thank you again for your trust and praise for us. We will make persistent efforts. Xiaowei looks forward to your next visit and wish you a pleasant journey! Affirmation, looking forward to visiting again, wishing you a pleasant journey
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The overall stay was good. The hotel environment and sanitation were very good, especially the two service staff at the front desk. They were nice and kind, and provided attentive service.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your recognition of Golmud Vienna Hotel. Our hotel room aunties have professional guidance and training for cleaning. The room is cleaned carefully and the manager conducts daily inspections to give you a comfortable and clean environment. The hotel facilities are complete. The room is equipped with a small refrigerator, humidifier, Yumeng bed, buckwheat pillow and down pillow, etc. The hotel service team has received professional training. As long as you stay in this hotel, whether it is living, working or meeting, it will bring you a spacious, bright and comfortable feeling. The hotel is equipped with a 3-second hot water system with constant temperature and pressure, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, and all fatigue and troubles will go away, leaving a happy mood. We now provide free check-in, zero waiting, luggage storage, taxi calling and early call services, etc., hoping to provide you with the best check-in experience and leave a good impression on your trip. Thank you again for your trust and praise for us. We will make persistent efforts. Xiaowei looks forward to your next visit and wish you a pleasant journey! Affirmation, looking forward to visiting again and wishing you a pleasant journey.
Xuchunsong
Deluxe Family Room
Stayed in Aug 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Very good. The bath water is very comfortable. The environment is also good.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying in Vienna in the autumn and for your affirmation of our service. We will work step by step and do a good job in service, not indulge in fantasy or empty reputation, and always adhere to the service concept of "customer satisfaction is the only criterion for testing our service level". Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation, and we will continue to work hard and be ready for you to come back at any time.
JackyLKF
Standard Double Room
Stayed in Jun 2023
Family
30 review
4.0/5
Very Good
Posted on Aug 6, 2023
The front desk staff are all enthusiastic, the room has a good sense of space, the mattress is relatively soft, which I don't like, the breakfast is average, and the hygiene is acceptable. The hotel has an underground parking lot, which is a definite plus, but there are not many parking spaces.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for your recognition of Golmud Vienna Hotel. Our hotel is a new hotel with complete facilities and equipment. The rooms are equipped with a small refrigerator, oxygen concentrator, humidifier, Yumeng bed, buckwheat pillow and down pillow, etc. The hotel service team has received professional training. As long as you stay in this hotel, whether it is living, working or meeting guests, it will bring you a spacious, bright and comfortable feeling. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, and all fatigue and troubles will go away, leaving a happy mood. We now provide free check-in, zero waiting, luggage storage, taxi calling and other services. We hope to provide you with the best check-in experience and leave a good impression on your trip. Thank you again for your trust and praise for us. We will make persistent efforts. Xiaowei looks forward to your next visit and wish you a pleasant journey! Affirmation, looking forward to visiting again, wishing you a pleasant journey.