Gero Hotels with Airport pickup service

The staff welcomed us at the hotel entrance and helped us check in the hotel quickly. The staff was very helpful in explaining the hotel layout and where our meals would take place, and made sure we understood before leaving. The dinner and breakfast service were amazing, the ingredients were very fresh and delicious. Their hotel has an outdoor foot bath with towels provided which I enjoyed immensely. The hotel is very clean and has shuttle service which was convenient since it is on a hill. We enjoyed our stay very much.

Our stay at Suimeikan in Gero was nothing short of amazing. Despite the hotel's age, it has maintained its charm and offers a truly remarkable experience. The facilities were well-kept, and the traditional ambiance combined with modern conveniences made our visit both relaxing and comfortable. The onsen was a highlight, offering a serene and rejuvenating experience. The staff were incredibly attentive and made us feel welcomed throughout our stay. Suimeikan perfectly captures the essence of Gero – a blend of timeless beauty and exceptional service. Highly recommended!

An old hotel that retains its grandness.. Although at check in, I was informed there's a charge only if I take the flowery yukata. There are free surprises in the Japanese room every day. Clean Japanese socks, towels in bags and a different Japanese sweet every day with Japanese tea My room faces the Hida River, it was beautiful looking out. It is very near the rail line, but it didn't disturb me. And I suppose all river facing hotels face the same light loving insects. But if you follow the instructions placed in the room, it is alright

Excellent! Very satisfied for this onsen hotel!! Definitely recommend this accommodation to friends and family. Everything is over expectation: services, facilities, room, public bath (onsen), food, and all. One drawback would be language barrier between some staff, but they really trying to communicate with us which is impressive. Also, there is a free shuttle bus service between train station and hotel during daytime, very convenient. Tips for me is to book this hotel on weekdays, it is half price cheaper than weekends or holidays.

**Hotel Review** Unfortunately, my experience at this hot spring hotel did not meet expectations. The dinner service was particularly lacking. The food had already been set up in the room before we arrived, and the waiter offered minimal assistance, only asking if we had lit the fire. There was no explanation of the dishes, nor was a menu provided. To make matters worse, the necessary cutlery for different courses was repeatedly overlooked, which detracted from the overall dining experience. The food itself was unremarkable and didn’t compare to what other hot spring hotels typically offer. The private onsen also posed a challenge. The water switch was broken, leaving no way to adjust the temperature or water flow, resulting in water that was uncomfortably hot throughout our stay. Breakfast the next morning was very basic and lacked the variety or creativity I’ve come to expect from similar establishments. Overall, the hotel did not live up to the standards I’ve experienced elsewhere and left much room for improvement.

The hotel is very good. Before arriving 1 hour, because of heavy snow, I immediately changed my accommodation. So I looked for a new one. I decided to sleep at Gero Onsen. I found the hotel and chose the room type when I arrived. There was a small problem because it seemed like the hotel asked to check first and waited for 10 minutes. I got a room on the 10th floor. It was big and had a beautiful view. The onsen was very very good. It was a mixed room separated by gender on the 8th floor. There were both rooms and open-door access to the outdoor. The view of the snow was fluffy. It was suitable for all ages. Children and the elderly loved it. The breakfast was varied, but too salty for me... In conclusion, I was not tired anymore and was impressed. I want to stay again. Note: The bathroom seemed to be cold water. We had to use the hot water in the shared bathroom (onsen). - I couldn't find the water in the room. There was only a kettle with cold water for boiling water. But there was a tea set provided. 🥲 So I didn't know which floor to get the hot water. I was afraid of being thirsty, so I went down to buy some water (I'm not sure if I didn't prepare everything).

It was a comfortable, family-run Ryokan style inn. There is free parking for those who drive. It is also walking distance from the train station. We arrived after dark and the staff told us there was no more dinner, so they recommended us a dinner place nearby. For breakfast which was included, it was a full set and really delicious Japanese platter. We ate to our heart’s content. The onsen is located on the basement and the 4th floor, I like it specially for the rooftop onsen. The men and women onsen will swap at certain timings to allow each gender to enjoy the facilities at the rooftop. They give clear instructions on a piece of paper, and you just need to look at the colour of the cloth hanging outside the onsen. The hotel is located near the town centre, so you can walk around easily.

Staying in a room with an open-air hot tub is full of mosquitoes, like a bathtub on the terrace, which is twice as expensive as an ordinary room, not too expensive. Breakfast and dinner are buffets, the food is ok, this season is for beef and pork hot pot. There is free parking. There are free massage chairs in the lobby.

The service is very good, the room is a bit old, the breakfast is OK, the hot spring is particularly good, and it is one of the best hot spring waters I have experienced in this hot spring trip.