Sunway Hotel Georgetown Penang Reviews

Review of Sunway Hotel, George Town I recently had the pleasure of staying at the Sunway Hotel in George Town, and I was thoroughly impressed with its prime location, making it incredibly convenient to explore the surrounding attractions. One standout feature was the spaciousness of the room, which far exceeded what you typically find in newly developed hotels. While the decor and finishing did feel somewhat dated, it was evident that the hotel has been very well maintained, ensuring a clean and comfortable stay. Overall, the combination of a great location, roomy accommodations, and excellent upkeep makes the Sunway Hotel a solid choice for travelers.

A four-star hotel should not provide towels with torn edges or bedsheets stained with blood and other unknown marks. Equally disappointing was the breakfast, which offered limited choices and lacked flavor.

Helpful staff and good location. Suggest to travel by Grab for places of interest within Georgetown to avoid hassle of parking. Walls a little thin and could faintly hear noises from outside, else everything is good.

Location is okay at Georgetown. However rooms are dated. Did not have breakfast so not sure about the food options. First time staying at the hotel and price performance ratio is okay. 

Great location with many eatery and local products shops around. Good stay with parking

Good location good view, so convenience to everywhere. Night food market below the hotel, many restaurants nearby.

We book triple room and it was perfect. It has all amenities like coffee 3 in 1 sachets, water kettle, hair dryer , disposable toothbrush and fridge. At night we have a good sleep despite muffled sound from karaoke pub nearby. Parking is free in level 1 and 2. However when checking out from basement, no security guard there during lunch hour to help us scan barcode. The scanner is hard to detect paper barcode . We have to blindly scan for 1 min. This is 1 star for parking. If the receptionist can teach us how to scan..there is 2 paper barcode to scan. Overall it is good value of money.

Picked this hotel cause it is located along the New Lane Street Foodstalls. Zim Sum restaurant, Dking Penang, No. 5 CKT & the famous Sister Yao's Char Koay Kak just within walking distance. Check-in after 3pm. You may drop your luggage bag at the concierge. Check-in at the kiosk requires assistance from the hotel staff as different booking numbers were assigned. You need to insert your nric, get your face captured & make RM6 pymt (TnGo/CC) before the room card issue. I appreciate the hotel staff, Mr Hasan, for assisting me to get my room card as my room is not yet ready at 2.55pm. There's a travel kiosk located inside the hotel if you need a day trip or car to the airport. There's 3 lifts in the hotel that require room card to access. The room & the restroom are spacious & clean. I was given a connecting room. Luckily, no one stayed next door. The shower room water pressure is strong. It's a traditional toilet bowl with a bidet hose on the wall. The bed is a bit uncomfortable as i can almost feel the mattress spring. 2 medium-firm pillows for each bed. The blanket is a bit short as it reaches my chest only (165cm height). Basic amenities at the coffee table & toiletries are provided. Additional will be the iron & ironing board inside the cabinet. TV has local, overseas & youtube channels. The remote control is hard to use. The volume is set very low. Need subtitles or lip reading if you rest at the bed. Overall, it's a comfortable 2 night stay as i visited on normal days. No crowds and everything is smooth. Check-in & checkout during peak or festival season might take longer due to the hotel procedures.

Close to all the food centre and easy check-in. Overall, it was a great experience.

Excellent cleanliness. Breakfast not bad. Good value for money.

Nice n clean hotel. easy accessible. friendly staffs. many food stalls beside the hotel

Clean, comfy, bright, near food center, perfect hotel to stay, reasonable price.... 👍

Great location. Room is sparkling clean. Easy to walk around for sight seeing n food hunting. Staffs are all very friendly and helpful. Highly recommended!!

Hotel crew are extremely helpful and friendly. I rent a car to drive myself and they are very happy to share with me where can I go for good food and nearby car wash. The hotel location are surrounded by all type of good food and attractions basically just need a 10-20 min travelling time. Definitely will visit this hotel again.