Courtyard Hotels in George Town

The hotel is very old located in the center of George Twon closer to seaside. I have booked family room. Space and lay out is ok but 2 issues, 1 the inner parents room has a large empty space by the window (seaview the say but hardly seeing tho) we were puzzled why no pair of sofa chairs with a tea table, what is this space for? Super odd... 2 the connecting door for two rooms doesn't close well, not saying the lock doesn't work, no no, the door can't even able to be fully shut. Services is almost zero. Don't count on it. All in all besides the location and fact has family room options, I don't have anything else to write home about this hotel. Oh and the sound proof is zero too, not saying between our 2 rooms. I basically had bad sleep whole 4 nights stay cos outside in the hall almost never stopped having doors open/shutting and people loudly talking/walking by noises... Won't book again.

Room : - clean - near lift - have a beautiful view - location good - near hospital (just walk in minutes) - staff service excellent

Hotel is located conveniently on New Lane where there is a touristy night market (check prices before ordering). The 2 main roads are Dato Karmat and Macallister which makes it convenient and accessible for transportation. The facilities such as gym/ small pool are pretty old but hotel tries to upkeep and maintain as much as possible. I had an issue with very smelly sweaty blanket/ comforter and requested for them to change it and they did. Airconditioning and shower was strong, adequate ammenities were provided and towels were clean. However, beds were slightly uncomfortable as I could feel the spring coils. Carpark is free for guest, just get parking coupons from counter.

My stay at Travelodge Georgetown, Penang, was a pleasant experience. The hotel is conveniently located in the heart of Georgetown, making it easy to explore the city’s cultural and historical attractions. It’s also surrounded by fantastic local eateries, perfect for indulging in Penang’s famous cuisine. The rooms were clean, comfortable, and well-maintained, offering a cozy retreat after a day of sightseeing. I’d highly recommend it for its excellent location and great value.

Highly recommended. Superb location,beside got few shopping mall. Clean room,comfy bed, a lot TV program. Nice breakfast buffet spread. Free lounge access and drinks. Nice lounge setting,cozy,relax,served cake and fruits too. Staff friendly. Small pool.

I recently stayed at The Granite Luxury Hotel and unfortunately, my experience was far from what I expected from a luxury hotel. Upon arrival, I noticed several issues in my room: - The bathroom light was flickering non-stop, making it uncomfortable to use. - There was visible mold and unidentified stains in the bathroom, which raised serious hygiene concerns. - The clothing rack was rusted and looked like it hadn’t been maintained in years. - Inside the cabinet, I found broken pieces, which was both inconvenient and disappointing. I reported these issues to the front desk late at night. For a hotel that claims to offer luxury accommodations, the lack of cleanliness, maintenance, and responsiveness was unacceptable. I hope the management takes these concerns seriously and improves their standards to ensure a better experience for future guests.

Room cantik,selesa. But first night not good experience sikit sebab bilik kami paling hujung.. and satu malam untuk malam pertama..mcm bunyi2 bising around 11.30pm-5am.. Bunyi tapak kaki lari2, bunyi alih2 perabut and bunyi non stop smpai rasa takut mcm2 bunyi ada tp husb ckp buat tak tau je....but second night ok..

Stayed for four nights. They kindly granted me a complimentary room upgrade upon request from a superior room to a deluxe room at 20th floor which has a good sea view - thank you! My room was new and housekeeping does a great job to keep impeccably clean. They provided free toiletries items like toothbrush, showcap, disposable slippers though I did not use all. There are two bottles of drinking water which are replenished everyday. Parking is free and “advanced” in the sense that it is automated through a car park lift system which you rarely see elsewhere in this country. The lobby is at 20th floor, and there is a restaurant at the 21st floor. The swimming pool is at 22th floor with a gym on the same floor too. Some issues that I encountered or would like to feedback: 1) the holder of the shower head was loose and caused the shower head to push up when water pressure was on and thus not showering the person, and when water was turned off, the shower head dropped to the floor when the water pressure was suddenly gone. Great that they rectified it upon feedback at the reception. 2) the drainage at the washroom basin was not draining well. The facility maintenance could do something about this to improve the experience. 3) I requested for a fruit cutter knife at the reception as I will need to cut some fruits but was rejected, quoting that they do not send cutleries, even though they have a cafe on one floor above, due to “halal” concerns. My question is, then do they allow non Muslims to eat at their cafe since the non Muslims do not have eat all halal food? The reason given is amusing, for such an international hotel brand. 4) they could have done better with their cafe/restaurant with such a great view of the Georgetown - will be happy to see they put in more effort. Nonetheless, I am happy with my stay. Great location, great room and value for money.

My first trip to Penang after more than 10 years and staying at Cititel was a great choice. The hotel lobby is nice, big and smells good. Front desk officers, the porters, the staff at the restaurant, the male and female masseuse (my husband and I had a syok foot and shoulder massage) at the City Spa and even the aunty at the hotel's convenient shop were very friendly, helpful and pleasant! The breakfast spread was also great! The location of the hotel was within walking distance to good makan places and convenient shops! The room is big enough with a comfortable king bed and pillows. The seaview was awesome. The only downside is the soundproofing of the room. I heard weird noises late at night.