Genting @ the Most by NextGen

Genting @ the Most by NextGen Reviews

Genting @ the Most by NextGen

Grand Ion Delemen, Tower Jade (Tower 2), 1 Jalan Ion Delemen, Genting Highlands, Pahang, 69000, MalaysiaSee Hotel Details
Genting @ the Most by NextGen
Genting @ the Most by NextGenGenting @ the Most by NextGenGenting @ the Most by NextGen
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1 night

Guest Reviews

7.3/10
18 review
Verified reviews
Location6.9
Amenities7.5
Service7.7
Cleanliness7.3
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All reviews(18)
Positive reviews(15)
Reviews with photos/video(6)
Negative reviews(3)
自在的人生
Deluxe Twin Room
Stayed in May 2025
Traveling with friends
10 review
3.0/10
Posted on Jun 11, 2025
It's indescribable. The elevator door smells bad! The smell of the room toilet will make you want to escape! ! I couldn't sleep at all because of the noise all night. If it weren't for the fog, I would have driven down the mountain, which was a bad experience.
Response from Property: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is always our goal to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short in your case. Please be assured that your feedback has been shared with the relevant departments, and we are taking immediate steps to address the issues raised.We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much improved experience in the future.Regards,Customer Care
自由的男孩
Studio Queen Room
Stayed in Jan 2025
Family
20 review
9.5/10
Amazing
Posted on Mar 9, 2025
had some troubles when I checked in. The buildings nearby are all from the same company, but with different names. Changed my hotel to a 5 star hotel and it was still great!
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care.
Heel
Deluxe Twin Room
Stayed in Nov 2024
Family
23 review
9.0/10
Great
Posted on Dec 28, 2024
Nice place to stay with family , will definitely come back again
LawrencePoh
Deluxe Twin Room
Stayed in Nov 2024
Traveling with friends
36 review
7.0/10
Posted on Dec 25, 2024
the room it's ok... hotel morning view its nice...
Ramya
Deluxe King Room
Stayed in Dec 2024
Business traveler
1 review
5.5/10
Posted on Jan 30, 2025
I’m very disappointed for there’ check in preparation say self check in but system problems so hv to wait the long queue waste of the time. acutely and also the internet very bad the room all didn’t get WiFi .I’m disappointed with their tv channel only hv 3 channels .screen share also can’t do coz of internet bad
Response from Property: Dear Guest,We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless.Thank you. Customer Care
Mei W Chan
Studio Twin Room
Stayed in Dec 2024
Family
11 review
7.0/10
Posted on Feb 1, 2025
Service great over all is clean Foods some yummy Nice fresh air Grab service is handy
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
Theresa
Deluxe Twin Room
Stayed in Oct 2024
Couple
1 review
7.5/10
Posted on Dec 2, 2024
Everything looks ok, except the Parking location is far & parking card to be validated at the Hotel lobby, which is not convenient. From room to Sky garden & take another lif from another tower block to the Lobby to get the card validated with free parking, & then hv to take the lif go back to Sky Gdn, & then take another lif in another Tower block, just to be able to get to my car. After validated card, we hv to be out from the parking location within 15 mins. Experienced while taking lif from lobby, sometimes it might takes 5 mins waiting for the lif, so it makes us a bit of nervous & hv to very hurried try to get the car the soonest the possible 🤦♂️
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Feb 1, 2025
Room is big and clean. Free parking. Very comfortable to stay.
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
jc_post
Deluxe King Room
Stayed in Jan 2025
Couple
24 review
8.5/10
Very Good
Posted on Feb 3, 2025
Great hotel
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
Nur Izzah
One-Bedroom Suite Queen
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Best !! Clean place. Nice Doc. All facilities are complete. But if I want to go out, it only takes 20 minutes. But it's okay, there are lots of facilities there.
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Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care.
Guest User
Studio Queen Room
Stayed in Oct 2024
Traveling with friends
9 review
8.0/10
Very Good
Posted on Jan 24, 2025
There are several hotel apartments on the mountain. The room is clean and the view from the balcony is nice. The price-performance ratio is really high. It doesn't cost much to take a Grab from Genting Casino, but you have to wait.
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Anonymous User
Deluxe Twin Room
Stayed in Oct 2024
Traveling with friends
3 review
8.5/10
Very Good
Posted on Nov 11, 2024
Although the hotel room was winding around, there was a nice guy at the front desk who knew we couldn't understand the directions and took us directly to the room after checking in.
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Zeerninuo
Deluxe Twin Room
Stayed in Nov 2024
Solo traveler
22 review
7.7/10
Good
Posted on Dec 27, 2024
It's hard to find. Most people can't find it. I searched for an hour.
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Zhaocainiu666
One Bedroom Suite King
Stayed in Jun 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Jul 23, 2024
The price/performance ratio is very good in Genting. Clean room, good environment
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Guest User
Studio Queen Room
Stayed in Jan 2025
Family
10 review
10/10
Outstanding
Posted on Mar 1, 2025
New hotel, very good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care