Four Seasons Hotel des Bergues Geneva Reviews

It is an old hotel so the lifts are slow and old. There is renovation work so a bit inconvenient that some workers walking along the floor. The Michelin restaurant service is perfect

The Four Seasons Hotel, which is located on the shore of Lake Geneva and is expensive for three nights, except for the small size of the room, the decoration has not been able to keep up. But the service is as outstanding as other Four Seasons hotels, from doormen, security guards to concierge services, front desk reception...all of them are hospitable and humble. The money is for service, location, and brand confidence. If this is not a concern... then it can be said that the rooms in this hotel are not worth living in. Regular rooms, superior rooms, and deluxe rooms are really too small, or the decoration is too old.

Good location and good service

酒店的位置特別好，房間也很好，酒店的服務特別棒，細節做得很好，是金鑽酒店，酒店的床上用品，比如蓋的被褥應該要換新，有成舊，裏面的被子有點黑跟酒店的價格來説，應該在床品上更好，值得體驗和入住的。酒店的服務做得特別好。

It’s absolutely true that high end travel is more about the experience than just product. In this case, FS Geneva is both. And by far the best property in Geneva (and it’s priced as such). Beautiful building, great food/amenities, the best location - but more importantly the best staff top to bottom. This time around (its my 4th stay here, and 124th stay in Four Seasons properties across the world), it was no different. Highly reccomended to anyone that has the budget.

We stopped by this joint to have some lunch. The food tasted very delicious. This is luxury at its finest. I only got myself the Caesar Salad and fries. It was so delicious. Staff were very polite. We can’t wait to come back again here soon. Thank you so much to the entire staff for having us

Fantastic stay, no faults at all. Check in superb and very friendly team. First time visiting this hotel in particular and would for sure recommend. Luxury at its finest!

As per usual. Very nice hotel. Great rooms, service. Hotel on the edge of the lake. What else can you say?! I have spent a lot of time around the world and Geneva in general is one of my favourite places. But when you stay here, the experience is heightened.

Despite the pre-holiday rush, he always responded with pleasure to the requests of our large group and prepared exclusive cocktails for us. A lot of cocktails – which was especially delightful! Giovanni paid careful attention to the composition of each drink, always taking the time to discuss the details and our preferences. He didn’t just do his job; he did everything with genuine care and attention. We truly appreciate his professionalism and personal approach. I’d also like to mention that the communication with Giovanni was pleasant and comfortable – he created an atmosphere of warmth and coziness, which added a special charm to every evening. Thank you for always being ready to help and for eagerly responding to all our requests!

Giovanni surrounded us with a light, sparkling atmosphere. At the request of our group of friends, in honor of one of our friend's birthday, Giovanni prepared signature cocktails and special cocktails for Valentina Paevskaya. Each cocktail surpassed the ones previously made with these recipes. The cocktails were crafted by bartenders from Waldorf Astoria and Four Seasons in the Maldives, but it was Giovanni in Geneva who gave us a personal taste that was uniquely Valentina’s. I must highlight that the taste of the classic cocktails was top-notch, and considering our large group of 8, the speed of preparation and the brilliance of the custom presentation were beyond praise! All the evenings we spent at the bar were truly wonderful thanks to Giovanni. A huge thank you! We can’t wait for our return!

We stayed just one night here, before an early flight back to the US, and it truly was the best location for a quick trip! Right at the pedestrian bridge we could walk into the old city, go shopping and have easy access to tons of restaurants. The rooms were large and lovely, and we visited the pool and spa which were beautiful. We had lunch at the bar and drinks late at night, but I would suggest reservations for dinner as it was very busy then. Overall a great stay in a lovely hotel!

Four Seasons Group went through a rocky patch when they expanded too swiftly and the high-quality team was diluted across too many new properties. The Group has learned and has been investing heavily in rebuilding their signature service and quality reputation. This property has always been the premier property in Geneva and the accolades are well deserved. Ambience Similar to The George V, the property exudes opulence in a refined way. It boasts two high-quality restaurants and a premium location, as well as patio dining and lounge seating. The room, whilst traditional, is quiet with good double-glazing and all the desired technological features. Soundproofing was very robust and, although one pillar of the property is on the road, it is a quiet property overall. If you have a choice and you wish to avoid the main road, select a lake view or otherwise a courtyard view. High floors naturally are preferable. The team have always been very polished and capable. Service Attention to detail of the team was reflected in every way. Team members swiftly recognising the guests, little areas of special attention in the room, and swift handling of requests and questions. Breakfast is either in the lounge or in the Il Lago restaurant, with a small buffet but an à la carte cooked menu. Service was excellent and flawless in every regard. The Spa, which we did not have a chance to visit, has excellent products and a good reputation and the gym, unusually, is on the upper floors with a superb view and a light and airy ambience. We will return.

Honestly, this was the worst experience of our lives. The hotel feels like it’s run by a club of amateurs. The service was an absolute disaster. We waited 40 minutes for our breakfast, only for them to bring the wrong order. No apology, no effort to fix it—just pure incompetence. Avoid this place if you value your time and sanity.

That’s ridiculous, they have thief’s team operating in the hotel, that knows where each of cameras are placed, Berluti bag was stolen with full of things in it, and it was stolen at reception in a seconds, when I put my bag there and turned for a second they just stole my bag with reception full of staff that’s very bad for “safest country” and one of “best hotels” don’t go there