Ramada Plaza by Wyndham Gatineau/Manoir du Casino Guest Reviews
3.6/5
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(109)
Positive reviews(6)
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Negative reviews(3)
Wida Ismatullo
Two Queen Room
Stayed in Sep 2023
Couples
1 review
1.0/5
Posted on Oct 6, 2023
The worst customer service receptionist is rude doesn't help clients never gana stay there anymore
Guest User
Two Queen Room
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Mar 4, 2022
It was a very nice hotel centrally located lord the pool and the sauna
Our room was very comfortable with a spa tub and a romantic fireplace
Thee only negative was that our suite didn’t come with a microwave
Guest User
Two Queen Room
Stayed in Apr 2022
Business travelers
9 review
1.7/5
Posted on Aug 1, 2022
This hotel is extremely dated..they lied about a pool..the front desk was extremely rude and I wouldn't recommend to anyone
Alex Douville
King Room-Non-Smoking
Stayed in Sep 2022
Business travelers
11 review
2.0/5
Posted on Oct 28, 2022
Nice staff who do their best but … the cleanliness of the corridors / carpets on arrival left more than to be desired, to be polite. I had to call their repairman from the first day because the bath was clogged with hair. I had to go downstairs to tell them because the room phone didn't work. I was told that someone would pass for it and finally no one came.
When I arrived, I had to remove some hair in the bath. The next day, the wifi was not working day 2 because the employee at the arrival had not programmed it for the whole duration of our stay... that's what the receptionist told me, more precisely: "we have new people who don't don't know how".
The bathroom ceiling in the shower is completely smashed, the paint is peeling off big time.
The bathroom light flashes like in any horror movie scene.
Its time for owners of the place to do their job because its really bad
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Guest User
Two Queen Room
Stayed in Apr 2022
Business travelers
3 review
4.2/5
Very Good
Posted on May 22, 2022
Acceptable cleanliness. Poor soundproofing.
Prime location. Comfortable beds. Very good wifi connection.