Holiday Inn Express Lanzhou New Area Zhongchuan Airports

Holiday Inn Express Lanzhou New Area Zhongchuan Airports Reviews

Holiday Inn Express Lanzhou New Area Zhongchuan Airports

No.3418 Taishan Road, Gaolan, Gansu, ChinaSee Hotel Details
Holiday Inn Express Lanzhou New Area Zhongchuan Airports
Holiday Inn Express Lanzhou New Area Zhongchuan AirportsHoliday Inn Express Lanzhou New Area Zhongchuan AirportsHoliday Inn Express Lanzhou New Area Zhongchuan Airports
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1 night

Guest Reviews

9.6/10
Excellent
2316 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(2316)
Positive reviews(2277)
Reviews with photos/video(392)
Delicious breakfast(377)
Friendly front desk staff(224)
Easy to get around(150)
Close to airport(138)
Offers pick-up/drop-offs(114)
Stayed multiple times(25)
Tasty restaurant(17)
Tasty coffee(11)
Negative reviews(39)
Lingtze
1 King Bed Standard Room
Stayed in Jun 2024
Family
37 review
7.0/10
Posted on Jul 21, 2024
The check in process is fast and the services is considered good. The room is not worth the value that we pay.... Minimum amenities provided with no fridge and room cleanliness needs attention.
Response from Property: Dear customer, thank you for choosing Holiday Inn Zhixuan Lanzhou New District and sharing your experience. We are pleased to hear that you are satisfied with our check-in speed and service, which is a recognition of our team's efforts. We deeply regret that you had reservations about the value and cleanliness of the room. We understand that every guest has different expectations for their stay, and we aim to exceed them. Thank you again for your valuable comments and look forward to welcoming you again in the near future. Wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Travel with friends
17 review
10.0/10
Outstanding
Posted on Sep 29, 2024
The room is quite comfy and cozy, 10 out of 10 recomended. Anna at the front desk is quite professional and welcoming as well.
Response from Property: 親愛的顧客您好，非常感謝您選擇蘭州新區智選假日酒店並留下寶貴的評論。我們很高興聽到Anna的出色服務給您留下了深刻的印象，她確實是我們團隊中的佼佼者。您的肯定將激勵我們繼續努力，為每一位客人提供同樣優質的服務體驗。期待您的再次光臨，我們將以更熱情的服務歡迎您！祝您生活愉快
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
7 review
7.5/10
Posted on Jan 14, 2025
Nothing special. Good rooms.
Response from Property: 再次感謝您的到來，感謝您對酒店房間的高度評價。期待着與您在未來的日子裏再次相遇在蘭州新區智選假日酒店，共赴一場美好的旅途。
Guest User
Smart Choice Budget Double Bed Room
Stayed in Jan 2025
Solo travelers
6 review
10.0/10
Outstanding
Posted on Feb 24, 2025
All excellent!
Response from Property: 聽説喜歡誇的人，顏值都特別高喲~ 感謝您對蘭州新區智選假日酒店的支持與厚愛，陪伴是最長情的告白，感謝一路有您，祝您開心快樂每一天!
Heather Elizabeth
1 King Bed Standard Room
Stayed in Jun 2023
Solo travelers
6 review
10.0/10
Outstanding
Posted on Jul 7, 2023
Super easy to locate, very close to the airport. Staff were really friendly. Room was clean and had everything needed.
Response from Property: 尊敬的客人，感謝您選擇下榻蘭州新區智選假日酒店！並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作，讓您的旅途更加貼心舒適。我們將繼續努力，為您的下一次蒞臨呈現更加完美的住宿體驗，歡迎您再次蒞臨！
Guest User
1 King Bed Standard Room
Stayed in Jun 2023
Solo travelers
1 review
9.0/10
Great
Posted on Jul 3, 2023
Hotel is 15 min from the airport, which is far from the city center. Stayed for one night for a short layover. Room was clean and new. Phone data connection the was very very weak in the area, although wifi was very good. Service was superb, as the front desk lady kindly arranged takeaway breakfast and suggested time to leave for the airport.
Response from Property: 尊敬的客人，感謝您選擇下榻蘭州新區智選假日酒店！並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作，讓您的旅途更加貼心舒適。我們將繼續努力，為您的下一次蒞臨呈現更加完美的住宿體驗，歡迎您再次蒞臨！
Kristenz
1 King Bed Standard Room
Stayed in Feb 2023
Business travelers
14 review
9.0/10
Great
Posted on Mar 23, 2023
Reception friendly and helpful, location near airport good. Airport shuttle service available. Breakfast room a bit crowded and loud, food selection bit basic, but still pleased overall. Would stay again.
Response from Property: 尊敬的客人，感謝您選擇下榻蘭州新區智選假日酒店！並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作，讓您的旅途更加貼心舒適。我們將繼續努力，為您的下一次蒞臨呈現更加完美的住宿體驗，歡迎您再次蒞臨！
chong
Smart Choice Budget Double Bed Room
Stayed in Sep 2024
Solo travelers
18 review
8.5/10
Very Good
Posted on Jan 20, 2025
Good stay
Response from Property: 尊敬的賓客:您好!感謝您選擇蘭州新區智選假日酒店!出行在外要的就是一份舒心，要的就是一份 親切，要的就是一份温馨，我們怎能不努力滿足您的願望呢，因為這也是我們的心願，願來到蘭州新區智選假日酒店的每一個人都是開心的!
Wesley James
1 King Bed Standard Room
Stayed in Dec 2022
Travel with friends
31 review
10.0/10
Outstanding
Posted on Mar 3, 2023
The location is so-so for me. I should have known it was far from the city but I didn’t do my homework. The hotel itself was the best Holiday Inn Express I’ve stayed in so far. Absolutely beautiful.
Response from Property: 尊敬的客人，感謝您選擇下榻蘭州新區智選假日酒店！並抽出您的寶貴時間對我們的設施和服務給予評價。我們會再接再厲為每一位遠道而來的朋友做好細節方面的工作，讓您的旅途更加貼心舒適。我們將繼續努力，為您的下一次蒞臨呈現更加完美的住宿體驗，歡迎您再次蒞臨！
memory376
Smart Choice Budget Double Bed Room
Stayed in Apr 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 6, 2025
The room is very well soundproofed. I can't hear the footsteps in the corridor and the sounds from the neighbors and upstairs. I slept until the alarm went off, which is great for light sleepers. There are many choices for Chinese and Western buffet breakfasts. The freshly cooked noodles, fresh fruits and hot baked snacks are all very attentive. I especially like wontons and fried dough sticks~ The front desk service is very considerate and proactively helps to upgrade the room type. Another detail is super good! It was previously exposed that some ** put unknown liquids into the hotel shower gel bottles. I didn't want to use it when I saw that the shower gel provided was bottled. But I tried to twist it and found that I couldn't twist it open. The bottles in the bathroom were fixed on the shelf and couldn't be taken down, so I felt safe all of a sudden. A few small suggestions: The bathroom may be a bit old, the rubber strips fell off and couldn't be closed, and there weren't many places to hang clothes inside. In addition, I didn't find a disposable toilet cover, it is recommended to prepare some
Original TextTranslated by Google
Response from Property: 看到客人您的點評我們萬分開心。很榮幸我們的服務得到您的評價，我們一貫保持熱情真摯地為客人服務。看到您對酒店的房間，早餐，服務都感到滿意並給予高度認可，我們感到無比的自豪。對於您提出的建議我們很珍惜，我們將會記錄並按照您的建議改良浴室設施等問題。酒店在 百花公園附近，位於繁華的商業圈，附近有京都執之星商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致 力為您打造的生活方式，我們很期待 您經常來看看,等您回家哦
ouyangjianf1
Smart Choice Budget Double Bed Room
Stayed in Apr 2025
Family
41 review
9.5/10
Amazing
Posted on May 8, 2025
The price is indeed cheap, suitable for transit accommodation. It has the same owner as the Crowne Plaza next door, but they have a common problem: there are not enough shuttle buses to the airport. Currently, the two hotels share a 7-seater MPV, and the service time is only until 9:30 pm. If you arrive later, you have to take a taxi yourself. I hope this can be improved in the future.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好，我們衷心感謝您在蘭州新區智選假日酒店的住宿體驗後，抽出寶貴時間給予我們如此細緻的點評。您的正面反饋對我們團隊而言是莫大的鼓勵和肯定，我們感到非常榮幸能夠為您提供超出預期的服務體驗。我們感到非常高興，並會繼續保持這一標準，讓每一位客人都能感受到我們對品質的執着追求。我們深知服務的核心在於細心與周到，我們的團隊一直致力於提供温馨貼心的服務，確保每位客人的需求得到及時響應。您的肯定是對我們服務工作的最大認可，我們會持續努力，不斷提升服務質量。很開心您對酒店的價格，地理位置，以及接機服務都給予好評。關於您提到的接機車輛少，服務時間短的問題，我們將會與相關部門協調，我們將繼續致力於為您提供一個温馨、舒適的睡眠環境。我們致力於為前往機場或從機場過來的旅客提供便捷的住宿選項，確保您的旅途中有一個安穩舒適的休憩之地。再次感謝您的好評，我們期待着您的下次光臨，祝您生活愉快，旅途順利！
Chaozongbushizong
Standard 2-bed Room
Stayed in Apr 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on May 6, 2025
The hotel I chose on the way to Zhongwei did not disappoint me. Check-in was convenient and fast. The overall environment was also good. The accommodation was quiet, very suitable for people like me who sleep lightly. The breakfast was also rich.
Original TextTranslated by Google
Response from Property: 看到您的點評酒店我們萬分開心。很榮幸我們的服務得到您的高度評價，我們一貫保持熱情真摯地為客人服務。看到您對酒店的環境，設施以及早餐都滿意，我們感到很開心，很榮幸。酒店在百花公園附近，位於繁華的商業圈，附近有京都執之星商城，舒適、靜謐、温暖、樸實的住宿空間是我們酒店人致 力為您打造的生活方式，我們很期待 您經常來看看,等您回家哦
Yiqiliuliuba
Smart Choice Budget Double Bed Room
Stayed in Apr 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on May 16, 2025
The room is nice and the front desk service is good haha. There are also gifts, drinks and fruits for check-in. Very considerate. There is also an airport shuttle. The restaurant manager is pretty good. Because I am a member, he specifically asked me to eat at Crowne Plaza. It is very good👍
Original TextTranslated by Google
Response from Property: 尊敬的客人，感謝您選擇下榻蘭州新區智選假日酒店！感謝您對我們的房間和服務給予肯定的評價，也很高興我們能為您提供優質的入住體驗。為提升您的入住體驗，我們特意贈送禮物，飲料，以及水果。我們致力於讓每一位客人吃好每一餐。酒店距離市區約60km車程，距離蘭州中川國際機場也僅二十餘分鐘車程，併為您提供提前4小時預約接送機服務（服務時間：每天08:30-17:30，根據車次安排會另行調整，煩請提前致電預約）！很榮幸能為您本次蘭州之旅帶來難忘的體驗。再次感謝您的分享，祝您生活愉快！
Guest User
Smart Choice Budget Double Bed Room
Stayed in Mar 2025
Business travelers
68 review
10.0/10
Outstanding
Posted on Apr 24, 2025
The experience of staying in Lanzhou for the first time was super good. It was very quiet to sleep at night, the environment was also very good, the service was in place, and the hygiene was also very clean. In short, it was very good
Original TextTranslated by Google
Response from Property: Dear customer, we sincerely thank you for taking the time to give us such a detailed review after your stay at Holiday Inn Express Lanzhou New District. Your positive feedback is a great encouragement and affirmation for our team. We are very honored to provide you with a service experience that exceeds your expectations. We are very happy and will continue to maintain this standard so that every guest can feel our persistent pursuit of quality. We are well aware that the core of service lies in carefulness and thoughtfulness. Our team has been committed to providing warm and thoughtful service to ensure that the needs of each guest are responded to in a timely manner. Your affirmation is the greatest recognition of our service work. We will continue to work hard to continuously improve the quality of service. I am very happy that you have given good comments on the room environment, service and hygiene of the hotel. We will continue to be committed to providing you with a warm and comfortable sleeping environment. We are committed to providing convenient accommodation options for passengers going to or coming from the airport to ensure that you have a safe and comfortable place to rest during your journey. Thank you again for your good comments. We look forward to your next visit and wish you a happy life and a smooth journey!
Guest User
Smart Choice Budget Double Bed Room
Stayed in Feb 2025
Family
7 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Bring your children to Lanzhou New District. The hotel has a good location, convenient dining nearby, clean and comfortable, welcome drinks, comfortable bedding, quiet room, and good rest. Breakfast is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Lanzhou New District! Thank you for your recognition and praise of our location, surroundings, rooms and breakfast. We will continue to work hard to take care of the details for every friend who comes from afar, making your journey more intimate and comfortable. We will continue to work hard to provide you with a more perfect accommodation experience next time. Welcome to visit us again!