Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area) Reviews

Name: Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area)
Address: 9 Luoxing Road (Luoxing Xi Lu), Mawei District, Fuzhou, Fujian, 350015, China, 9 Luoxing Road (Luoxing Xi Lu), Mainland, China
Rating: 9.3

Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area)

9 Luoxing Road (Luoxing Xi Lu), Mawei District, Fuzhou, Fujian, 350015, ChinaSee Hotel Details

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1 night

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Rooms and Guests

Guest Reviews

9.3/10

Very Good

558 review

Verified reviews

Location9.3

Amenities9.2

Service9.3

Cleanliness9.4

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All reviews(558)

Positive reviews(542)

Reviews with photos/video(329)

Friendly front desk staff(74)

Classy environment(67)

Delicious breakfast(56)

Convenient parking(30)

Perfect for business trips(18)

Awesome gym(9)

Delicious buffet(7)

Luxurious(5)

Negative reviews(16)

Guest User

Discount Twin Room

Stayed in Dec 2023

Business traveler

64 review

5.5/10

Posted on Jan 14, 2024

Unpleasant lady at the front desk. Clean room I had a city view booked - it was not a city view. Breakfast good Good internet. They require a deposit but I don't know why because the room was very basic

Response from Property: 親愛的顧客您好，感謝您的入住以及提供的寶貴建議，咱們家的房型有很多，價格和選擇也有很多，入住期間有任何問題都可以第一時間聯繫酒店前台處理的，很抱歉沒有給您一個好的入住體驗，下次您可以體驗一下我們店其他價位的不同房型，種類有很多，供各類出行客户選擇，也希望您遇到困難和問題第一時間聯繫我們，總會有解決的辦法。

Anonymous User

Special Queen Room

Stayed in May 2024

Solo traveler

1 review

2.0/10

Posted on Jul 1, 2024

The room was nice. However, I paid a 200 deposit when I checked in, but when I checked out, they said it was a "good review" deposit and I had to write a good review after 2 o'clock that day to get a refund! No deposit will be refunded if you don't write a good review! Finally, they wanted me to write a bad review before they refunded my money! ! ! I'm very angry. This is the first time I've encountered this in so many trips! Please check in with caution if you mind! ! !

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Response from Property: Dear guest, I am very sorry for your stay. The deposit will be returned to you when you check out. Thank you for your satisfaction with our room. I hope you can stay in our hotel next time and give us another chance to provide you with quality service.

Guest User

Luxury Selection Twin Room

Stayed in Sep 2023

Family

6 review

10/10

Outstanding

Posted on Oct 3, 2023

# Transportation convenience # Front desk enthusiasm # Parking convenience # Quiet and comfortable # Clean and hygienic # Cost-effective # Overall satisfaction is very satisfactory. The two staff at the front desk have a very good attitude, the room facilities are very good, and the price-performance ratio is very high. Recommended to stay.

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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝您生活愉快！

Guest User

Discount Twin Room

Stayed in Aug 2023

Family

24 review

3.0/10

Posted on Oct 2, 2023

I booked a business twin bed at a price close to 400. I thought it would be fine during the National Day holiday, but there was no window and the room smelled so bad that I didn’t have the energy to go downstairs and change rooms at night. The breakfast was full of tourist groups, and there were not many varieties left. There was nothing to eat except tea eggs, and all the plates and bowls had gaps. The lobby is well decorated, but the service is basically non-existent. The most frightening thing is that the landline in the room rang several times inexplicably in the middle of the night. Every time I heard the call "Hello", the other party hung up.

Original TextTranslated by Google

Response from Property: Dear customer, thank you for your stay and your valuable suggestions. We will notify the relevant departments to rectify the problems you have reported, and at the same time strengthen the service awareness of the staff. We have many room types, prices and options. Check in If you have any questions during this period, you can contact the hotel front desk as soon as possible. I'm sorry that I didn't give you a good check-in experience. Next time you can experience the different room types at other price points in our store. There are many types for all types of travel customers to choose from. , we also hope that you will contact us as soon as you encounter difficulties and problems, and there will always be a solution.

Guest User

Discount Twin Room

Stayed in Aug 2023

Couple

2 review

10/10

Outstanding

Posted on Sep 25, 2023

The environment is very good, clean and comfortable. The hotel facilities are very new. The accommodation gym, swimming pool and laundry room are free to use. The experience is great. The surrounding facilities are also good. The hotel service is also great. The lady at the front desk is enthusiastic and gives a detailed introduction. It is a very satisfying trip. Highly recommended!

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Response from Property: 感謝親的認可，真心的感謝您願意花費寶貴的時間，給我們寫下的五星好評和對其他客人的分享和推薦，感謝您的大力支持，謝謝您！我們會繼續保持並不斷的增加新的標準來提升服務質量和入住體驗，期待下次您過來的時候，還可以入住我們的酒店，並且能有更好的體驗。觀瀾酒店祝您工作順利，闔家歡樂。

Guest User

Special Queen Room

Stayed in Jul 2025

Traveling with friends

1 review

10/10

Outstanding

Posted on Aug 3, 2025

這次的酒店體驗簡直是一流的！房間寬敞明亮，床品舒適，讓人一覺到天亮。衞生間乾淨整潔，淋浴設備齊全，讓人心情愉悦。服務方面，酒店員工非常友好和熱情，讓人感到賓至如歸。總之，這次的酒店體驗非常棒，下次一定會再來，007

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Response from Property: 感謝您的讚揚，我們感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量，為您提供更加舒適的住宿體驗。感謝您的支持和信任，期待您的再次光臨！007

Xinyuan&ruyuan

Luxury Selection Double Bed Room

Stayed in Jun 2025

Business traveler

33 review

10/10

Outstanding

Posted on Jul 3, 2025

過來福州出差，選擇了觀瀾酒店，酒店大堂寬敞明亮，前台的接待非常有禮貌，房間設施齊全，空間大，衞生間也乾淨整潔，窗户看出去還看到一點海景，感覺非常滿意，值得推薦！

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Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對酒店的設施和服務表示滿意。我們會更加努力，確保每位客人在我們酒店都能享受到一流的服務和愉快的體驗。感謝您的誇獎，期待您的再次光臨！007

Duhui

Discount Twin Room

Stayed in May 2025

Traveling with friends

10 review

9.2/10

Great

Posted on Jun 5, 2025

第二次入住環境我覺得和價位很適配挺不錯的酒店。不足就是通風系統，有一點點味道然後不可能控制通風的開光，別的感覺不錯。

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Response from Property: 親愛的客人，非常感謝您抽出寶貴的時間為我們提供反饋。我們深感遺憾您在酒店住宿期間感到不滿意。我們一直致力於為客人提供優質的服務和設施，對於您的不滿，我們深感抱歉。請您隨時告知我們您的具體體驗和感受，以便我們更好地改進。再次感謝您的反饋，期待您的再次光臨。