Canal City Fukuoka Washington Hotel Reviews

One of my favourite hotels. The price was very surprising considering the location of the hotel. The staff were nice and very welcoming. I'd stay here again no problem.

Very nice hotel conveniently located near JR station. Situated inside a big shopping mall with lots of stores and great foods. Walking distance to river front with nice views and lots of activities at night. Overall great experience. Just stayed too short. Should have stayed longer.

Rooms are not big but satisfied on amenities provisions. Housekeeping will leave new towels and robes sets and amenities by your door even if you did not request for make up room. Shower curtain has a funny smell when it is not dried out after shower. Hotel does not provide extra key. Hotel dies not provide extra key. Perfect location. Recommended.

Hotel located in between Hakata station and Tenjin, good for stay

good location. good for shopping activity

We were very NOT satisfied with this hotel. We rented a car for this trip because one of our travelers has difficulty walking much, we booked this hotel because it says there’s parking. When we arrived on a rainy night, we couldn’t find the parking lot closest to the hotel/connected to the hotel. There was NO sign on the street to indicate the parking location and no information written on the booking page. We drove around a few times and walked a lot in the rain. It is understandable that the rooms were small like most Japanese hotels, but it was very old and all the floors with rooms had carpet flooring; it was stuffy, dusty, and extremely hot. The hotel’s temperature was central controlled and they made it VERY HOT. We called to ask, they told us to turn off our room’s aircon and open the ever-so slightly window. It was so hot that 4 of us in 2 rooms for 2 days had difficulty falling asleep. Also, most hotels would have USB ports by now, this one doesn’t and the room doesn’t have many outlets for you to plug in your phone charger. We had to charge our phones in the bathrooms. There’s an outlet near the floor when you walk inside the hotel, but beware of tripping down if you charge your phone there. Furthermore, there’s one last outlet on the table but they guarded it with a metal cover (why?!) so it’s too narrow to plug in the traveler adaptor. It was ridiculous. Lastly, while I showered I looked up the bathroom ceiling, I saw a few dust mites crawling into the gaps of the ceiling…after all it IS an old hotel (although renovated in 2007). Would not stay here ever again, too far, too hot, too dusty and stuffy, too inconvenient. The only benefit was the hotel’s elevator B1 brings you directly to Dipper Dan’s Crepes inside Canal City. We regretted booking two nights here before leaving Japan. PS their tv screen is around the size of your iPad Pro. LOL If they’ve shown us this map that I’ve taken and attached here, we would’ve found the closest parking spot to connect to the hotel instead of walking so much.

The location is accessible to everything. Easy to get a taxi if you plan to go somewhere far. Staffs are nice and accommodating. The only issue we have is the stinky toilet. I'm not sure if it's the shower curtain or the toilet bowl.

Good location. located in a shopping mall. rooms are cleans.

Superb location, just 10 min walk from Hakata station. The hotel next to Canal City Shopping Mall. Very clean and comfortable. Staff is helpful and very friendly.

The hotel only gave one room key. When asked for an additional one, they refused! So all the time we need to return to the hotel together. How is that possible when each one has his/her own shopping preference .

The location is good as it connected to a sizable shopping mall. The room is decent small but there was very poor sound proof. The musical fountain next to the hotel with loud volume awoke us every 10am in the morning. On the last day of our stay in 7am. The couple next door were having noisy adult exercise… bang bang bang… to the wall between our room was sucks. We heard their yelling and breathing clearly all thru the time. We didnt take any photos from the room…Its really a terrible experience for our stay….n we will not come again..

good location~but too small room size, normal breakfast. litte smoking smell

great location, close to everything you need. The room need more improve on cleanliness.

The access was easy to use and really convenient with shopping, entertainment, and activities. I enjoyed the activities. Facilities were amazing. I enjoyed the food so many options to choose from.