1 Chome-2-20 Sumiyoshi, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0018, JapanView Hotel Details
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Canal City Fukuoka Washington Hotel Guest Reviews
4.2/5
Very Good
1090 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(1090)
Positive reviews(1028)
Reviews with photos/video(222)
Convenient for shopping(114)
Easy to get around(82)
Delicious breakfast(46)
Strange smell in room(36)
Close to metro(28)
Perfect for business trips(27)
Nice elevator(7)
Delicious buffet(6)
Negative reviews(62)
Nev C
Standard Single Room-Smoking
Stayed in Dec 2024
Couples
11 review
2.7/5
Posted on Feb 7, 2025
Lobby reaped with cigarette smoke. A very budget hotel with great access to canal city.
Tabby Yip
Standard Single Room-Non-Smoking
Stayed in Jan 2025
Solo travelers
7 review
4.5/5
Great
Posted on Feb 28, 2025
Great location, right next to the Canal City Mall, less than 10mins. walk from the Hakata Station, won't take long going to/from the airport. A large variety of restaurants and shops around, satisfying every need. Hotel breakfast is a buffet style of both Japanese and Western cuisines, including hot dishes, bakery, fruits + yogurts, rice and soup, as a vegetarian I have less selection but still good enough to fill up my stomach.
Overall it's a pleasant stayšš½
A
Standard Single Room-Non-Smoking
Stayed in Jan 2025
Solo travelers
13 review
4.0/5
Very Good
Posted on Feb 21, 2025
A perfect location to stay. Close to the airport and train station. They think āgreenā, although as a European was the general floor hearing warm.
Guest User
Standard Twin Room-Non-Smoking
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Had a very nice stay. Our room was clean and comfortable and the staff was very nice. Will definitely stay again.
Anonymous User
Triple Room-Non-Smoking
Stayed in Dec 2024
Family
12 review
4.0/5
Very Good
Posted on Jan 11, 2025
We booked a room for 3 adult with full sea view.. 3 double beds provided. Room was very spacious. Widespread of buffet breakfast.
Anonymous User
Casual Double Room-Non-Smoking
Stayed in Nov 2024
Family
20 review
4.5/5
Great
Posted on Feb 20, 2025
Only downside was the central heating but hotel was quick to assist and provided standing fan. Excellent location to shop and eat. Breakfast was wonderful by the way
Guest User
Casual Double Room-Non-Smoking
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
good to stay with my mom
Location is very good to go around near downtown
RobbieMcQ
Standard Single Room-Non-Smoking
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Dec 7, 2024
One of my favourite hotels. The price was very surprising considering the location of the hotel. The staff were nice and very welcoming. I'd stay here again no problem.
Guest User
Standard Single Room-Non-Smoking
Stayed in Jan 2025
Business travelers
68 review
4.0/5
Very Good
Posted on Mar 1, 2025
Located in between Hakata station and tenjin area recommended for stay
Kenny Sia
Modern Double Room-Non-Smoking
Stayed in Apr 2024
Family
12 review
4.5/5
Great
Posted on May 6, 2024
Very nice hotel conveniently located near JR station. Situated inside a big shopping mall with lots of stores and great foods. Walking distance to river front with nice views and lots of activities at night. Overall great experience. Just stayed too short. Should have stayed longer.
1000mile
Standard Single Room-Smoking
Stayed in Feb 2025
Solo travelers
31 review
4.0/5
Very Good
Posted on Mar 14, 2025
Good location but hotel abit old air condition cant use
Guest User
Modern Twin Room-Non-Smoking
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Rooms are not big but satisfied on amenities provisions. Housekeeping will leave new towels and robes sets and amenities by your door even if you did not request for make up room.
Shower curtain has a funny smell when it is not dried out after shower. Hotel does not provide extra key.
Hotel dies not provide extra key.
Perfect location. Recommended.
maru1203
Casual Double Room-Non-Smoking
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 5, 2024
good location. good for shopping activity
lunamk78
Casual Double Room-Non-Smoking
Stayed in Nov 2023
Couples
2 review
2.5/5
Posted on Jan 2, 2024
We were very NOT satisfied with this hotel. We rented a car for this trip because one of our travelers has difficulty walking much, we booked this hotel because it says thereās parking. When we arrived on a rainy night, we couldnāt find the parking lot closest to the hotel/connected to the hotel. There was NO sign on the street to indicate the parking location and no information written on the booking page. We drove around a few times and walked a lot in the rain.
It is understandable that the rooms were small like most Japanese hotels, but it was very old and all the floors with rooms had carpet flooring; it was stuffy, dusty, and extremely hot. The hotelās temperature was central controlled and they made it VERY HOT. We called to ask, they told us to turn off our roomās aircon and open the ever-so slightly window. It was so hot that 4 of us in 2 rooms for 2 days had difficulty falling asleep.
Also, most hotels would have USB ports by now, this one doesnāt and the room doesnāt have many outlets for you to plug in your phone charger. We had to charge our phones in the bathrooms. Thereās an outlet near the floor when you walk inside the hotel, but beware of tripping down if you charge your phone there. Furthermore, thereās one last outlet on the table but they guarded it with a metal cover (why?!) so itās too narrow to plug in the traveler adaptor. It was ridiculous. Lastly, while I showered I looked up the bathroom ceiling, I saw a few dust mites crawling into the gaps of the ceilingā¦after all it IS an old hotel (although renovated in 2007). Would not stay here ever again, too far, too hot, too dusty and stuffy, too inconvenient. The only benefit was the hotelās elevator B1 brings you directly to Dipper Danās Crepes inside Canal City. We regretted booking two nights here before leaving Japan. PS their tv screen is around the size of your iPad Pro. LOL
If theyāve shown us this map that Iāve taken and attached here, we wouldāve found the closest parking spot to connect to the hotel instead of walking so much.
Guest User
Corner Double Room-Non-Smoking
Stayed in Nov 2023
Family
8 review
4.0/5
Very Good
Posted on Dec 23, 2023
The location is accessible to everything. Easy to get a taxi if you plan to go somewhere far. Staffs are nice and accommodating. The only issue we have is the stinky toilet. I'm not sure if it's the shower curtain or the toilet bowl.