Smile Hotel Hakataekimae

Smile Hotel Hakataekimae Reviews

Smile Hotel Hakataekimae

3 Chome-8-18 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanSee Hotel Details
Smile Hotel Hakataekimae
Smile Hotel HakataekimaeSmile Hotel HakataekimaeSmile Hotel Hakataekimae
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1 night

Guest Reviews

8.7/10
Very Good
254 review
Verified reviews
Location8.8
Amenities8.4
Service8.7
Cleanliness8.8
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All reviews(254)
Positive reviews(242)
Reviews with photos/video(63)
Near shopping area(29)
Convenient for shopping(26)
Easy to get around(22)
Friendly front desk staff(14)
Small room size(12)
Quiet & comfortable(10)
Tasty food(8)
Perfect for business trips(7)
Negative reviews(12)
Wingss91
Single Room Non smoking
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 2, 2025
Staffs are nice and helpful, friendly , unforgettable experience in this hotel
Response from Property: Thank you very much for staying in front of Hakata Station at Smile Hotel. Also, thank you for your high evaluation. We are very happy to hear that you are satisfied with the location, surroundings, and service of our building. "It was a great honor to receive the compliments of the staff and the words ""It was an unforgettable experience at this hotel.""" We will continue to do our best to satisfy our customers. We look forward to your next visit.Smile Hotel in front of Hakata Station
Guest User
Single Room Smoking
Stayed in Jun 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Jul 15, 2025
good! will book again for next time. It would be better if the room provide luggage rack.
Response from Property: Thank you very much for staying at Smile Hotel Hakata Ekimae. We are also very pleased that you left a high rating. We are glad that you were satisfied with the cleanliness and service of our hotel. There is a limited number of luggage racks available at the front desk, so please feel free to ask us. We will take your valuable feedback into consideration and strive to make your stay even more comfortable. Please stop by again when you visit Fukuoka. All our staff look forward to welcoming you.Smile Hotel Hakata Ekimae
Tanru Jin
Single Room Smoking
Stayed in Apr 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 25, 2025
It is right next to Hakata station and very convenient to get around. Check in procedure was very smooth and the front desk was friendly and could speak some English. Lots of good food and convenience stores around the hotel.
Response from Property: Thank you very much for staying in front of Hakata Station at Smile Hotel. We are very happy to receive your compliments regarding the location and the service of the staff. Please stop by when you come to Fukuoka again. Smile Hotel Hakata Station
Guest User
Semi Double Room Non smoking
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 15, 2025
Very conviences location! Close to Hakata station within 10 mins walk. Nice and neat and bright room.
Response from Property: Thank you very much for using the Smile Hotel Hakata Station. We are very happy to see your satisfaction with the location and room of our building. I am honored to be of service to many customers for its good access from Hakata Station. We will continue to make efforts to create a comfortable space, so please stop by when you come to Fukuoka again. All the staff are looking forward to seeing you.Smile Hotel in front of Hakata Station
Guest User
Semi Double Room Non smoking
Stayed in Feb 2025
Couple
1 review
9.0/10
Great
Posted on Mar 31, 2025
A rip off rate from trip.com. Over $160/night when ordered from overseas. Locally, the price was normal. Next time I’ll use vpn I suppose.
Response from Property: Thank you very much for staying in front of Hakata Station at Smile Hotel. We sincerely apologize for the inconvenience caused to you regarding the price when you made a reservation. On an external reservation site, the price displayed may vary depending on the region and timing, so we do not manage the price. I'm sorry, but I'd appreciate it if you could check the details on your reservation site. Also, if you have a chance to visit the museum, please consider the official website and direct inquiries. We look forward to your next visit.Smile Hotel in front of Hakata Station
Tinachantravels
Single Room Non smoking
Stayed in Jul 2024
Solo traveler
4 review
6.0/10
Posted on Aug 11, 2024
The service is not stable. The male staff service is good. But I met a female staff at nite, her service is bad.
Guest User
Semi Double Room Non smoking
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 20, 2025
Both the quality and quantity of breaskfast provided need improvements.
Response from Property: Thank you for staying at Smile Hotel Hakata Ekimae.All of our staff are very pleased with your positive feedback. We are especially honored that you were satisfied with the convenience of the area around the hotel, the cleanliness, and our services.On the other hand, we also thank you for your valuable feedback regarding the quality and quantity of breakfast. We will consider ways to improve so that you can be even more satisfied.All of our staff look forward to welcoming you back.Smile Hotel Hakata Ekimae
Guest User
Single Room Non smoking
Stayed in May 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 5, 2024
Very good
Guest User
Double Room Non smoking
Stayed in Feb 2024
Couple
28 review
10/10
Outstanding
Posted on Mar 23, 2024
Great location near to the train station and bus terminal, which are attached to a huge mall filled with restaurants and stores with prepared food. Central yet quiet. Obliging English speaking reception staff. Room small but functional. Breakfast good but served early. It says 6:30-9:30 with last serving at 9; however, the fruit was all gone by 8:30 and not replenished. Saves on food waste, I guess. Laundry a big plus.
Semi Double Room Non smoking
Stayed in Jun 2023
Couple
29 review
9.0/10
Great
Posted on Jul 25, 2023
Good quality. Very clean room. 7 mins to hakata station. A lot of good restaurants around the hotel. However, no gym, no free breakfast, or any other facilities are available
Tung Ki
Semi Double Room Non smoking
Stayed in May 2024
Couple
18 review
10/10
Outstanding
Posted on Jun 17, 2024
Every thing is good other than insufficient room space
lC_Cl
Semi Double Room Smoking
Stayed in Dec 2023
Couple
20 review
10/10
Outstanding
Posted on Jan 14, 2024
The staff is polite and excellent. Besides, there many restaurants and shopping mall nearby.
SIU KAM LAN
Single Room Non smoking
Stayed in Jul 2023
Solo traveler
25 review
8.0/10
Very Good
Posted on Oct 16, 2023
convenient location just 7-8 minutes walk from Hakata station room is clean, staffs are friendly and helpful will definitely stay again in my near trip
Siriyode
Semi Double Room Non smoking
Stayed in Jul 2023
Solo traveler
81 review
9.0/10
Great
Posted on Aug 16, 2023
Hotel far from Hakata station about 700 meter you can walk to Hakata station staff good service suitable for smile hotel next time if I come here maybe I will stay again
Guest User
Semi Double Room Non smoking
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Good hotel