Hotel Kasugai Reviews

I have never been impressed by an awesome place like this before, more understanding of customer attraction. If we have a chance to go back there, we won't miss visiting their place again, thanks.❤️

A classic old-school modern hotel with ryokan-type service. The room is huge and has excellent views of the river. On a good day, it should be possible to see Mount Fuji as well. There is also big onsen area with an outdoor bath area. Dinner is served on the ground floor restaurant and it was a delicious multicourse meal which includes really good wagyu steak with wasabi shoyuzuke. Dessert also includes the region's famed grapes. Breakfast was served buffet style with selection of Japanese and western items. I drove to the hotel with a rental car. It is not too far from a station on a local line but I recommend driving around to explore instead. The patrons to the hotel also seemed more local.

The room was large and comfortable, and the mattress was very good. Definitely want to stay again.

住了两晚，舒服宁静，房大食物好吃，員工有禮，就位置遠一点，但有接驳巴士，還好，洗滌心靈

First of all, when we arrived at the lobby, there was no word of welcome. This time, my elderly parents invited me to celebrate their 60th birthday, but the view from the room they booked was bad, and since they requested a room facing the river, I appealed to the hotel to change the room, and after a lot of arguing, they finally changed it. My elderly mother didn't seem to understand that we couldn't guarantee the river side when we made the reservation, but I wish they had contacted us in advance if the river side was not possible. The room we were changed to was a Western-style room with a very old feel, and although the view was good, I thought it was not suitable for a 60th birthday celebration. The room we had stayed in before was full, so it couldn't be helped. However, when I actually stayed there, there was no one in the open-air bath, no one in the lobby, no one in the elevator, and only three groups of guests were staying at the breakfast venue, so I couldn't understand how the room I wanted to stay in could be full. My parents were disappointed that their 60th birthday celebration had been ruined. The dinner was not tasty, only called kaiseki. The food was too salty and inedible, and the fried food was dry and crumbly. The dishes were old-fashioned. The Shine Muscat grapes served for breakfast were squishy and different from the ones I usually eat. As for the hot springs...is this what hot springs are like? My hands became dry and flaky. Incidentally, I go to Ito Onsen two or three times a year, but I have never had my hands become dry and flaky.