Heartland Hotel Fox Glacier Reviews

Horrible, horrible experience. Air condition was not working during SUMMER and instead they provided a fan that could not oscillate and was louder than an airplane propeller when turned on. I asked for a refund but they refused. Do not book at all cost.

The hotel's location is excellent. It is the closest hotel to the Fox Glacier hiking meeting point, and the glacier mountains are right outside the window. The service is a bit poor... The wifi signal in the room we were given was not good at first. We reported it to the front desk, but they said they had never received such complaints and expressed disbelief... I was speechless... Fortunately, they finally changed us to another room near the center, which also solved the wifi problem.

The hotel is right next to the departure point for the Fox Glacier helicopter, and you can walk there after checking in. It rained when we came so we couldn't make the trip, but the hotel itself was pretty good and the room was large. The only drawback was that the water pressure was very low and the shower was not very comfortable. Breakfast is a Western-style buffet breakfast, which is not rich but enough to satisfy you. You can have dinner for white people at the whitepub coffee shop next to the hotel. It costs NZD 25-30 per person and the taste is okay. Hotels in Fox Glacier are generally expensive. After 11 days in New Zealand, this is the only one with a price over 1,000.

I was very satisfied with my stay in this hotel. It feels like it was recently renovated. The bed is very comfortable Also very clean. The service quality is also quite high. We arrived at the hotel late that night, and the waiter helped us check in and park our car in the parking area. Help with luggage. kind

A very nice hotel with rich breakfast. Recommended to friends.

very good, very powerful

Service is super good

感謝攜程的工作人員，幫助我們退掉了一間房。因為同行的一位老先生摔傷，不能前往。攜程工作人員幫我們反覆協調，酒店方終於同意退掉了老先生預訂的房間。 感謝攜程！

Great hotel in a great location for exploring both Franz Josef and Fox glaciers. Recommend adding the brfst to your stay. Absolutely wonderful every morning. Best dinner restaurant is Betsy Jane’s. Recommend the steak, lamb and fish. We are there twice it was so good

Everything was clean and working. The room was spacious but too warm, however, calling reception fixed that quickly because they delivered a room sized fan. Parking was very close and a covered loading area was available. There was even a ramp on the stairs for wheeled luggage! Location is great for nearby cafes and tour companies. Breakfast buffet was fine (although the uniformed employee hovering over the self serve area felt like we were being watched instead of monitoring for restocking needs)

We stayed one night at the Heartland Hotel Fox Glacier. The hotel is centrally located and offers plenty of parking. The staff was friendly, and the rooms were clean but small and somewhat outdated. Our room did not quite match the pictures. The amenities were basic, and there was barely enough space to open one standard suitcase, let alone two. Dinner and breakfast were okay but nothing special. The food was somewhat bland and not quite what we had hoped for. For a 3-star hotel, this is generally acceptable; however, we found the value for money to be lacking. During our trip through New Zealand, we stayed in motels and even 4-star hotels that were both cheaper and more modern. For a one-night stopover, the hotel is fine, but it might be worth looking for alternatives if you're after more comfort. Generally, the region is very busy and expensive during the high season, so accommodations tend to book out quickly.

Just stayed the one night to do the helicopter glacier landing flight. Great hotel, easy to find, friendly welcome from receptionist, everything we needed in the room, comfortable bed. Did not eat breakfast or dinner at the hotel so cannot comment on the food.

Stayed overnight on our way to Queenstown. Slept a glorious 13 hours!! Amazing value for what we paid. So, let's be clear, this is not a luxury hotel but it's spotlessly clean and amazing value. It definitely exceeded expectations and the staff were delightful and friendly. A great stopover hotel. Thank you!!

Room was spotless. Bed was comfortable. All the staff made us feel very welcome and were very helpful and obliging. Parking was included. Dinner in the restaurant was excellent and best buffet breakfast we have had. Would highly recommend this Hotel. A must stay if you are at Fox Glacier.