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We stayed here for two nights and had issues with this place as follows: 1. Arriving at check in an elderly Chinese lady appeared at reception, dialled a number on her phone and pointed to it. I was connected with her son who’s somewhere else and did check in with him by phone….really ?? 2. The first room we were given had no wifi as it was so far away from reception. We asked to be moved, by phone again, and we provided with another room where the wifi worked. 3. The lid on the kettle was broken and fell off when filling. 4. The hot water pressure appears almost non existent and, in the mornings when everyone was showering, there was almost no water coming out of the shower and this morning I got up at 6am to shower early but still almost no pressure and took forever to get hot. 5. The bed was super springy and didn’t feel very much like quality at all. On the upside, there’s plenty of parking as very few people in the motel ( I wonder why ? ) and the motel is close to the Main Street of Fox Glacier. I always review our hotels on our trips and 99% of the time give glowing reviews but this place is having a lend at almost $200 Aud per night. No English speaking, no welcome, no facilities no water pressure and by the looks of it, no guests. You can do much better elsewhere

The host was welcoming and provided us with helpful information pertaining to local walks, restaurants, etc. The room was of a good size with nice, clean furniture. The King Sized bed was comfortable and there were extra pillows and blankets if needed. A super-efficient heater was a bonus. Plenty of hot water and good pressure. The only (very small) negative was the room slept three people but there was only cutlery for two people - thankfully we didn't have a third person! Excellent covered parking right outside the unit. All in all, we recommend this motel, and would definitely stay here again if in the area. It is just off the main road, so nice and quiet with friendly hosts and easy walking to the local restaurants and the main road for grocery items. (PS - Highly recommend Betsey Jane for dinner - just a few doors down from this motel)

Liked · If the term ”Serentity” ever suited a location, it's the Mount Cook View Motel, the Motel's setting in Fox Glacier is at the base of Mount Cook. The Mount Cook View Motel is a one minute drive from the highway down a Dead End Road, so there is no passing traffic noise. The motel has a ranch/farm like setting in a unique leafy & grassy enviroment that leaves (not meant as a pun) you feeling at one with the environment & nature. The silence is almost deafening as you try & take in all the spectacular surroundings of snow capped peaks, clouds snagged on jagged mountain tops, in a spacious farmland retreat. Anyone trying to escape the hustle & bustle of the city, anyone who wants to write their own Tolstoy ”War & Peace” novel or just wants to escape from the kids for a quite weekend. Well this is the place for that. Fox Glacier town has restaurants, shops & stores, all that one needs for a weekend away with nature. We had a cabin type apartment, seperate bedroom, bathroom, kitchen & backyard patio with views you just have to experience to believe. All that & with parking at the door & an attached laundry next door. SENERITY NOW.

Facilities: All necessary, you can cook in the room Hygiene: clean and tidy Environment: A very cozy cabin with electric blankets in winter. The location is excellent. If you want to check in at the supermarket or go hiking on the glacier, it is estimated to be 5 minutes away. It's also very close to drive to the trail for hiking, and the environment of the hotel itself is beautiful! Service: Very enthusiastic. Whenever I see you, I will say hello. If I encounter any problem, I will find a way to help you solve it.

It is economical for a trip of 5 people. It would be nice if there was an extra bathroom. The transportation location is convenient. Lake Matheson and the Glowworm Caves are both within a 55-minute drive.

First time staying at The Westhaven Motel. We usually stay down at one of the motels on Cook Flat Road but this time chose to stay in 'town'. Sadly not too many people around Fox Glacier township and a number of businesses have closed. Stayed 2 nights. Room was large. Self catered one night and ate out at the White Pub the next. Did both the classic Lake Matheson walk, and the longer and steeper Lake Gault walk on seperate days (starts off the main Lake Matheson walking track). We would stay again at The Westhaven Motel. Price had reduced than earlier advertised, was very reasonable being $100 pn

Our stay at this hotel had a few issues. The rooms are clean and looked nice at first glance but we found the rooms noisy from internal and external noise. There is nowhere to hang clothes, no closet or rail. The shutter blinds let a lot of light through early in the morning. The bathroom was clean but the shower temperature was erratic and the shower head kept falling down. Food and drink in the restaurant is good but the service is a bit chaotic. We prepaid for our breakfast but in the morning we were told we weren't on the list for breakfast so had to go to reception twice to resolve that issue. Not a great start to the day. The evening dining service involves queuing at one place to ask for a table and then place your order for food. You then need to queue again at the bar to order drinks. Overall, for the price we paid for the room I don't feel we got value for money.

The hotel is opened by the Chinese. The room is large and the parking is convenient. It is very close to the town of Fox and is also close to Lake Mason. Children can play in the yard, it is convenient to drive, and you can watch the stars in the yard at night!

The hotel is very good. The room was very satisfying, the heating was adequate, and it didn't feel cold in winter. There are also Chinese staff at the front desk. There are restaurants and bars, but they didn't go. The location is very good, next door is the seasons and shops of the two tourist companies, the intercity bus station is also there, very close. The only bad thing is that the room is too poorly soundproofed.

Fox Glacier is a tiny town with barely a handful of eateries and a lot of tired and old accommodation so aesthetically, Distinction FG stands out. the rooms are a good size and the overall look is like a 3.5 star motel with basic furniture and decor. The included breakfast is pedestrian: hot food selection, condiments and toast, Cornflakes and Vitabrits with milk and bottled juices. throughout NZ, a lot of the customer service roles seem to be filled by travellers on 1-year working holiday visas so who you get and their level of service and ability is all very patchy. The current crew at Distinction FG seem competent and eager but when we checked in, the front desk was unattended at 3pm. We could hear someone out the back swearing and yelling but no one came forward. then we noticed a small sign mentioning that if the desk is unattended, ring the bell. So we did. and we were met with someone who whipped around the corner to look, without making eye contact with us, yell, ”Where the f*&k is she??!!!??” We assumed ”she” was the person who was supposed to be manning the desk. then a young girl appeared from behind us to check us in. Needless to say, her boss/owner disappeared and left the girl to do the menial check-in task. Of course this may have been a one-off incident and and there may be some explanation but I not sure if it's ever appropriate to use that kind of language when guests are standing in front of you, let alone within ear shot.